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Director Of Spa Operations Jobs (NOW HIRING)

Hyatt Hotels Corporation

Director of Spa

Miami, FL · On-site

Andaz Miami Beach Resort & Spa is seeking a Director of Spa to join our team. An art-deco building ... Oversee daily spa operations, including treatment services, retail, fitness, and wellness ...

California Sun Wellness Spa

Spa Director

Antelope, CA · On-site

Spa Director Location: Antelope, California, 95843 Job Summary We are seeking an experienced and ... Oversee all aspects of spa operations including guest services, treatments, and facility ...

Marriott International

Director of Spa

Dorado, PR · On-site

Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage ... CORE WORK ACTIVITIES Managing Spa Operations and Budgets • Selects vendors for spa retail ...

Trailborn Jackson Hole

Spa Director

Jackson, WY · On-site

$95K/yr

The Spa Director is responsible for the overall leadership, management, and profitability of the spa operation. This role oversees daily operations, staff performance, guest experience, revenue ...

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Marcus Hotels

Assistant Spa Director

Lake Geneva, WI

As an Assistant Spa Director at the WELL Spa Salon at Grand Geneva Resort & Spa, you will assist ... Oversee the daily management of all spa operations and staff to include therapists, estheticians ...

Makeready LLC

Director of Spa

Columbus, OH · On-site

$115K - $125K/yr

Oversee and manage the daily operations of the spa * Train, monitor, and coach the performance of spa team members * Manage spa team members * Maintain a professional, clean, and safe spa environment ...

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ZERMATT RESORT

Spa Director

Midway, UT · On-site

Director of Spa SUMMARY Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa ...

AccorHotel

$80K - $90K/yr

Direct operations of the facility, including short and long range strategic planning, performance, budgeting and purchasing to ensure the spa operates cost effectively and efficiently * Oversee the ...

Aman

Director of Spa - Amangiri

Canyon Point, UT · On-site

Role We invite you to join Amangiri in Utah, United States, as Director of Spa. Reporting to the ... Responsibilities Lead the daily operations of the Spa and Fitness facilities, ensuring the highest ...

CASCADA PDX

Director of Spa and Wellness

Portland, OR · On-site

CASCADA is seeking a highly skilled and motivated Wellness Director to manage the day-to-day operations of our 40K square feet of hydro-thermal springs and spa facilities. This individual will be ...

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Career Site

Spa Director

Greenville, SC · On-site

Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch ... Leadership & Operations: * Manage all aspects of spa operations including scheduling, treatment ...

Arch Amenities Group

Spa Director

Oxon Hill, MD · On-site

Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch ... Leadership & Operations: * Manage all aspects of spa operations including scheduling, treatment ...

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Director Of Spa Operations information

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$34K

$107.7K

$179.5K

How much do director of spa operations jobs pay per year?

As of Jul 7, 2026, the average yearly pay for director of spa operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Of Spa Operations, and why are they important?

To thrive as a Director Of Spa Operations, you need expertise in hospitality management, business administration, and spa industry standards, typically supported by a relevant degree and experience in spa or wellness management. Familiarity with spa management software, booking systems, and budgeting tools is crucial for operational efficiency. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and deliver memorable guest experiences. These skills ensure smooth spa operations, client satisfaction, and the achievement of business goals in a competitive wellness market.

What is the difference between Director Of Spa Operations vs Spa Manager?

AspectDirector Of Spa OperationsSpa Manager
ResponsibilitiesOversees multiple spa locations, develops strategic plans, manages budgets, and leads senior staffManages daily spa operations, supervises staff, and ensures guest satisfaction
Required CredentialsOften requires advanced certifications, management experience, and industry knowledgeTypically requires relevant certifications and experience in spa services
Work EnvironmentCorporate or multi-location spa settings, strategic planning focusSingle spa location, operational and guest service focus

The main difference between a Director Of Spa Operations and a Spa Manager lies in scope and responsibilities. The Director oversees multiple locations and strategic initiatives, while the Spa Manager handles daily operations at a single spa. Both roles require industry certifications, but the director's role is more focused on leadership and business development.

What are some key challenges a Director of Spa Operations might face when managing a diverse team?

A Director of Spa Operations often oversees a team with a wide range of specializations, such as therapists, aestheticians, and front desk staff. One common challenge is ensuring consistent service quality and communication across all departments while respecting individual expertise. Balancing staff scheduling, maintaining motivation, and fostering a positive work environment are crucial, especially during peak seasons. Successful Directors use strong leadership, clear processes, and regular training to address these challenges and support both staff satisfaction and guest experience.

What does a Director of Spa Operations do?

A Director of Spa Operations oversees the daily management and strategic direction of a spa facility. They are responsible for ensuring high-quality guest experiences, managing staff, developing spa programs, overseeing budgets, and ensuring compliance with health and safety regulations. This role also involves marketing the spa, managing inventory, and maintaining relationships with vendors and clients. The Director works closely with other departments to maximize profitability and guest satisfaction.
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Director Of Spa Operations jobs near you
Director of Spa

Director of Spa

Hyatt Hotels Corporation

Miami, FL • On-site

Full-time

Posted 4 days ago

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

22nd of 106 rated hotels

Job description

Summary:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.
Andaz Miami Beach Resort & Spa is seeking a Director of Spa to join our team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience.
Position Summary
The Spa Director is responsible for the overall leadership, strategic direction, and day-to-day operations of the hotel's spa and wellness facilities. This role ensures exceptional guest experiences, drives revenue growth, and maintains the highest standards of service, cleanliness, and brand alignment. The Spa Director leads a multidisciplinary team while optimizing financial performance and enhancing the spa's reputation as a premier wellness destination.
Key Responsibilities
Operational Leadership
  • Oversee daily spa operations, including treatment services, retail, fitness, and wellness programming
  • Ensure consistent delivery of luxury service standards and guest satisfaction
  • Maintain compliance with health, safety, and hygiene regulations
  • Develop and implement standard operating procedures (SOPs)
Guest Experience
  • Create a personalized, memorable spa experience aligned with the hotel's brand
  • Address guest feedback, resolve concerns, and implement service improvements
  • Monitor guest satisfaction scores (e.g., Forbes, LQA, Medallia) and drive continuous enhancement
Financial & Revenue Management
  • Develop and manage annual budget, forecasts, and financial performance
  • Drive revenue through strategic pricing, promotions, memberships, and packages
  • Optimize labor, cost control, and profitability metrics
  • Oversee retail strategy, product selection, and inventory management
Team Leadership & Development
  • Recruit, train, and manage spa staff including therapists, estheticians, and supervisors
  • Foster a culture of engagement, service excellence, and accountability
  • Conduct performance evaluations and implement development plans
  • Ensure appropriate staffing levels and scheduling to meet business demand
Sales & Marketing
  • Collaborate with marketing and sales teams to promote spa offerings
  • Develop local partnerships and wellness programming
  • Support group and event business (e.g., bridal, corporate wellness)
  • Identify trends and introduce innovative treatments and services
Vendor & Product Management
  • Manage relationships with product vendors and service providers
  • Ensure quality, consistency, and alignment with brand standards
  • Negotiate contracts and oversee procurement
Brand Standards & Compliance
  • Ensure adherence to brand guidelines (if applicable) and luxury service benchmarks
  • Support audits (Forbes Travel Guide, LQA, AAA, etc.)
  • Maintain licensing and certifications required for spa operations
Qualifications:
Qualifications
Education & Experience
  • Bachelor's degree in hospitality management, Business, or related field (preferred)
  • 5-8+ years of spa or wellness leadership experience, preferably in a luxury hotel or resort
  • Strong operational and financial management background
Skills & Competencies
  • Exceptional leadership and people management skills
  • Strong business acumen with P&L responsibility experience
  • Guest-focused mindset with a passion for wellness and hospitality
  • Excellent communication and interpersonal skills
  • Ability to analyze data and drive performance improvements
  • Knowledge of industry trends, treatments, and wellness innovations
  • Flexible schedule including weekends and holidays
  • Ability to work in a fast-paced, guest-facing environment
  • Occasional lifting, standing, and physical mobility within spa facilities
Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Our Values:Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

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