Director Of Spa Operations Jobs (NOW HIRING)

How would you like to work for a 30-year iconic brand that is known worldwide for its commitment to well-being?
Imagine an environment where balance, mindfulness, and care aren’t just words, but the way we live and work every day. At Miraval Austin Resort and Spa, you’ll be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally.

Here, your career development and your well-being go hand in hand. From access to our fitness center, hiking trails, and wellness programs, to opportunities for professional training and leadership growth, this is more than a job — it’s a chance to align your career with a life in balance.

If you’re seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as a Full Time Spa Administrative Assistant:

We offer excellent benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition or Wellbeing Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

*Exact benefit package is contingent on status

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Spa Administrative Assistant – Miraval Austin

At Miraval, we believe in creating meaningful experiences that inspire individuals to live in the moment and cultivate balance, mindfulness, and well-being. As a Spa Administrative Assistant, you will play an essential role in supporting the daily flow of the spa while helping to create a seamless, thoughtful experience for both guests and colleagues.

This role provides administrative support to the Spa Director and contributes to all facets of spa operations. The ideal candidate brings a calm, organized presence, strong attention to detail, and a genuine passion for wellness and service. You will serve as a key connector—supporting communication, fostering collaboration across departments, and ensuring the spa environment reflects the Miraval ethos.

We are looking for someone who is highly organized, adaptable, and eager to learn. This individual thrives in a dynamic environment, approaches tasks with intention, and is ready to take on additional responsibilities as needed. Strong communication, problem-solving, and interpersonal skills are essential, along with the ability to manage multiple priorities with grace and efficiency.

Key Responsibilities

• Provide administrative support to the Spa Director and spa Leadership team

• Coordinate and manage day-to-day administrative tasks with accuracy and efficiency

• Maintain strong, collaborative relationships across resort departments
• Administrative Support – Provide clerical and administrative assistance to the Spa Manager and leadership team, including preparing reports, organizing documents, and maintaining files.
• Cleanliness and Organization: Ensure the reception and retail areas are tidy, well-stocked, and aligned with the spa’s brand standards.

• Support projects and initiatives that enhance the guest and colleague experience

• Scheduling Coordination – Assist with maintaining staff schedule balancing and communicating updates to spa therapists and operational team members.
• Appointment Scheduling – Manage and coordinate spa leadership calendar and availability, to ensure efficient daily operations.
• Facility Coordination – Communicate with housekeeping, maintenance, and other departments to ensure treatment rooms and spa facilities meet operational standards.
• Guest Reception & Service Support – Provide professional guest assistance as necessary.

• Uphold Miraval’s commitment to mindfulness, presence, and exceptional service
• Compliance & Confidentiality – Maintain confidentiality of guest and employee information and ensure adherence to company policies and spa operational procedures.
• Team Collaboration – Work collaboratively with spa staff and leadership to support smooth daily operations and deliver an exceptional guest experience

Qualifications

• General knowledge of spa operations preferred

• Excellent written and verbal communication skills

• Strong organizational skills and attention to detail

• Proficiency in Microsoft Office Suite with strong skills in Excel and PowerPoint

• Ability to learn new systems and manage multiple priorities

• Prior experience in a spa or hospitality environment preferred

• Ability to handle sensitive or challenging situations with professionalism, confidentiality empathy, and composure

• Comfortable working in a fast-paced environment while maintaining a calm, centered approach

• Ability to lift, push, or pull a moderate amount of weight as needed