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Director Of Spa Operations Jobs (NOW HIRING)

Ottine Mineral Springs

Spa Manager

Gonzales, TX · On-site

$62K - $66K/yr

... of these waters in a calming setting that only nature can provide. POSITION ... SPA MANAGER The Spa Manager leads all spa operations, strategy, and staff development for Ottine ...

Makeready LLC

Director of Spa & Wellness

Columbus, OH · On-site

$115K - $125K/yr

Oversee and manage the daily operations of the spa * Train, monitor, and coach the performance of spa team members * Manage spa team members * Maintain a professional, clean, and safe spa environment ...

Biologique Recherche

Spa Manager

Manhattan, NY · On-site

$110K - $115K/yr

Spa Manager Summary The Spa Manager/Director is responsible for leading all aspects of spa operations with a strategic focus on driving retail sales performance, achieving ambitious revenue and ...

VIO Med Spa

Assistant Manager

Woodbridge, VA · On-site

$15 - $18/hr

The Spa Manager is responsible for the overall operation and performance of the spa; including ... Self-motivated * Self-directed * Empathetic * Creative * Tenacious * Integrity * Honesty

The Lodge at Blue Sky

Spa Attendant

Wanship, UT · On-site

$15 - $18.75/hr

Ensure the smooth flow of spa operations by reviewing the daily treatment schedule and preparing ... and directed. * Follow-up with Manager on all comments, concerns, and suggestions made by staff ...

Spa at the Del Monte

SPA Attendant

Pittsford, NY

$16 - $16.25/hr

Do you want to be part of a growing company with the ability to make a difference? Consider joining ... while supporting spa operations and guest service in accordance with company guidelines and ...

Paws Up Montana

Spa Coordinator

Greenough, MT · On-site

$16.25 - $19.50/hr

Provide support in all aspects of spa operations as directed by management. * Assist with setting up and dismantling the Spa Town location at the start and end of the season. * Must demonstrate a ...

Recess Hotel and Club

Spa Manager

Savannah, GA · On-site

$38K - $52K/yr

There is no Spa Director above this role; the Spa Manager is the decision-maker on the floor and the steward of the Saltgrass brand. The ideal candidate has hands-on spa operations experience in a ...

Leisure Sports, Inc.

Spa Manager

Aliso Viejo, CA · On-site

$73K - $83K/yr

REPORTS TO Director of Club Operations SUPERVISES Reception Staff, Massage Therapists and ... Spa & Retail Sales Knowledge and Experience * Sales, Marketing, Merchandising and Presentation ...

Marriott International

Spa Manager

Bal Harbour, FL · On-site

$65K - $86K/yr

CORE WORK ACTIVITIES Supporting Management of Spa Operations and Budgets • Assumes the responsibilities of the Spa Director in his/her absence. • Ensures all employees have the proper supplies ...

Island Resort and Casino

Drift Spa Coordinator

Harris, MI · On-site

$13.50 - $16/hr

... hours of operation. Utilize spa computers with skill and proficiency. Maintain a spa desk bank ... Develop ability to work without constant direct supervision and remain at assigned post for ...

Marriott

Spa Manager

Chesapeake, VA · On-site

$37K - $51K/yr

CORE WORK ACTIVITIES Supporting Management of Spa Operations and Budgets Assumes the responsibilities of the Spa Director in his/her absence. Ensures all employees have the proper supplies, equipment ...

Bishop's Lodge

Spa Supervisor

Santa Fe, NM · On-site

$40K - $55K/yr

Operational Responsibilities * Oversee opening and closing procedures of the spa. * Ensure cleanliness, presentation, and maintenance standards are consistently met. * Monitor daily service flow to ...

Ojo Spa Resorts

Spa Manager

Santa Fe, NM · On-site

$37K - $51K/yr

... operational policies and procedures, including those for safety and security of all team members ... Understands first aid/emergency procedures and can direct guests accordingly. Willing to become CPR ...

Auberge Collection

Spa Attendant

Mountain Village, CO · On-site

$14 - $17.50/hr

Ensure smooth flow of spa operations by reviewing daily treatment schedules and preparing/maintaining guest areas to meet our standards and protocols. * Prepare professional body care products, set ...

Socket.dev

Task Force Spa Director

Rancho Santa Fe, CA · On-site

$120 - $180/hr

Reporting to the Director of Wellness, the Task Force Spa Director will provide senior leadership and operational oversight of a high-volume Spa and Salon operation, supporting a team of 70 ...

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Director Of Spa Operations information

See salary details

$34K

$107.7K

$179.5K

How much do director of spa operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director of spa operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of spa operations do?

A Director of Spa Operations oversees the daily management and strategic direction of a spa facility. They are responsible for ensuring high-quality guest experiences, managing staff, developing spa programs, overseeing budgets, and ensuring compliance with health and safety regulations. This role also involves marketing the spa, managing inventory, and maintaining relationships with vendors and clients. The Director works closely with other departments to maximize profitability and guest satisfaction.

What are the key skills and qualifications needed to thrive as a director of spa operations, and why are they important?

To thrive as a Director Of Spa Operations, you need expertise in hospitality management, business administration, and spa industry standards, typically supported by a relevant degree and experience in spa or wellness management. Familiarity with spa management software, booking systems, and budgeting tools is crucial for operational efficiency. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and deliver memorable guest experiences. These skills ensure smooth spa operations, client satisfaction, and the achievement of business goals in a competitive wellness market.

What are some key challenges a director of spa operations might face when managing a diverse team?

A Director of Spa Operations often oversees a team with a wide range of specializations, such as therapists, aestheticians, and front desk staff. One common challenge is ensuring consistent service quality and communication across all departments while respecting individual expertise. Balancing staff scheduling, maintaining motivation, and fostering a positive work environment are crucial, especially during peak seasons. Successful Directors use strong leadership, clear processes, and regular training to address these challenges and support both staff satisfaction and guest experience.

What is the difference between Director Of Spa Operations vs Spa Manager?

AspectDirector Of Spa OperationsSpa Manager
ResponsibilitiesOversees multiple spa locations, develops strategic plans, manages budgets, and leads senior staffManages daily spa operations, supervises staff, and ensures guest satisfaction
Required CredentialsOften requires advanced certifications, management experience, and industry knowledgeTypically requires relevant certifications and experience in spa services
Work EnvironmentCorporate or multi-location spa settings, strategic planning focusSingle spa location, operational and guest service focus

The main difference between a Director Of Spa Operations and a Spa Manager lies in scope and responsibilities. The Director oversees multiple locations and strategic initiatives, while the Spa Manager handles daily operations at a single spa. Both roles require industry certifications, but the director's role is more focused on leadership and business development.

Is a director of spa operations a high position?

A director of spa operations is a senior management role responsible for overseeing the overall functioning of a spa, including staff management, service quality, and financial performance. It is considered a high-level position within the hospitality and wellness industry, often requiring extensive experience and leadership skills.
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Director Of Spa Operations jobs near you
Infographic showing various Director Of Spa Operations job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Spa Manager

Ottine Mineral Springs

Gonzales, TX • On-site

$62K - $66K/yr

Full-time

Posted 14 days ago

Key responsibilities

  • Oversee all spa staff, set performance expectations, and provide coaching and development.

  • Manage spa operations, including guest experience, treatment quality, and compliance with health and safety standards.

  • Collaborate on retail strategy, including product selection, merchandising, and introducing new treatments and services.

Job description

Job Type
Full-time, Part-time
Description
ABOUT OTTINE MINERAL SPRINGS:
Ottine Mineral Springs, nestled beside Palmetto State Park, is a historic treasure renowned for its rich legacy and commitment to health and wellness. Our extraordinary waters are rich in natural minerals and have long been known to promote relaxation, reduce stress and support overall well-being. Today, we carry on this tradition by offering a peaceful retreat where guests can experience the rejuvenating power of these waters in a calming setting that only nature can provide.
POSITION:
SPA MANAGER The Spa Manager leads all spa operations, strategy, and staff development for Ottine Mineral Springs. This role owns the spa's performance end-to-end - guest experience, treatment quality, staffing and licensure compliance, retail and product strategy, and financial results - while partnering with other departments on events and broader guest programming. The ideal candidate brings senior wellness/spa leadership experience, strong business acumen, and a vision for growing the spa alongside the resort.
This position requires some nights, weekends and holidays.
RESPONSIBILITIES
  • Oversee all spa staff including the Spa Supervisor, LMTs, estheticians, and attendants; set performance expectations and provide ongoing coaching and development.
  • Manage hiring, onboarding, and contractor orientation for therapists to ensure consistent service standards.
  • Own scheduling strategy and staffing models to balance guest demand, labor cost, and therapist workload.
  • Conduct performance reviews and manage disciplinary processes in partnership with HR.
  • Build a culture of hospitality excellence, accountability, and professional growth across the spa team.
  • Hold full accountability for spa operations, ensuring exceptional personalized service from arrival to departure.
  • Serve as the final point of escalation for guest concerns.
  • Set and monitor service standards, treatment protocols, and facility presentation across all spa areas.
  • Ensure compliance with health and safety standards, OSHA, state regulations, and all sanitation/licensing requirements.
  • Manage the application and renewal of spa and wellness licenses and certifications.
  • Oversee equipment maintenance and facility upkeep, coordinating repairs as needed.
  • Analyze service utilization, guest satisfaction data, and financial performance; identify opportunities to improve efficiency and profitability.
  • Collaborate with Retail Curator to lead retail strategy: product selection, merchandizing, and sales performance of the spa boutique.
  • Drive product development - evaluating and introducing new treatments, services, and retail lines aligned with guest demand and industry trends.
  • Build a long-term growth plan for the spa in step with the resort's expansion, including capacity planning, new service lines, and facility needs.
  • Partner with other departments to plan and execute spa involvement in resort events, packages, and promotions.
  • Collaborate with Guest Services on cohesive guest communication, including scheduling, intake, and payment processes.
  • Represent the spa in relevant leadership and cross-functional meetings.
  • Maintain knowledge of resort amenities and offerings to support integrated guest experience.

Due to changing operational demands and the need to exceed customer expectations, it may be necessary to undertake various functions that are not specifically related to this position. This individual may be required to carry out additional tasks and duties as needed or as directed. Additionally, employee responsibilities and job descriptions are subject to review and modification.
Requirements
  • Must be available for some nights, weekends and holidays.
  • High School diploma or general education degree (GED) required.
  • Five (5) years of progressive spa/wellness leadership experience, including experience managing Licensed Massage Therapists and multi-role teams, preferably in a luxury or wellness-focused environment.
  • Strong knowledge of spa, yoga and other wellness services including product development and merchandising.
  • Ability to understand other computer programs (i.e. Spa Booking System and Property Management System).
  • Excellent leadership and team management skills.
  • Strong organizational skills and attention to detail.
  • Exceptional guest services skills and a passion for creating memorable experiences.
  • Ability to work collaboratively with cross-functional teams.
  • Must be able to speak, read, write, and understand English.
  • Reliability, punctuality, and professional communication skills are critical.
  • Ability to work under pressure with a high level of patience and customer service.
  • CPR and first aid certification a plus and /or the willingness to be trained.
  • The position requires manual dexterity, auditory and visual skills, the ability to follow written and verbal instructions and procedures, and the capacity to communicate effectively and professionally.
  • The person in this position will need to be comfortable working in an indoor/outdoor use space.

Ottine Mineral Springs is an equal opportunity employer and values diversity, equity, and inclusion. All employment is decided based on qualifications, merit, and business need. We are committed to fostering the professional growth of our employees by providing opportunities for continuous learning and development. With dedication and demonstrated performance, there is potential for career advancement with our company.
Salary Description
$62,000 - $66,000 / annually

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