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Director Of Spa Operations Jobs (NOW HIRING)

The Plaza Hotel Pioneer Park

Spa Director

El Paso, TX · On-site

The Spa Director is responsible for the overall operation, leadership, and profitability of the spa and wellness facility. This includes overseeing day-to-day operations, team leadership, guest ...

New

Makeready LLC

Director of Spa

Columbus, OH · On-site

$115K - $125K/yr

Oversee and manage the daily operations of the spa * Train, monitor, and coach the performance of spa team members * Manage spa team members * Maintain a professional, clean, and safe spa environment ...

Aman

Director of Spa - Amangiri

Canyon Point, UT

Role We invite you to join Amangiri in Utah, United States, as Director of Spa. Reporting to the ... Responsibilities Lead the daily operations of the Spa and Fitness facilities, ensuring the highest ...

California Sun, Inc

Assistant Spa Director

Folsom, CA · On-site

Key Responsibilities * Assist the Spa Director in overseeing daily spa operations to ensure smooth and efficient service delivery. * Support the recruitment, training, and development of spa staff to ...

Arch Amenities Group

Spa Director

Arena, WI · On-site

Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch ... Leadership & Operations: * Manage all aspects of spa operations including scheduling, treatment ...

Arch Amenities Group

Spa Director

Arena, WI · On-site

Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch ... Leadership & Operations: * Manage all aspects of spa operations including scheduling, treatment ...

Arch Amenities Group

Spa Director

Manchester, VT · On-site

Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch ... Leadership & Operations: * Manage all aspects of spa operations including scheduling, treatment ...

Career Site

Spa Director

Manchester, VT · On-site

Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch ... Leadership & Operations: * Manage all aspects of spa operations including scheduling, treatment ...

Arch Amenities Group

Spa Director

Manchester, VT · On-site

Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch ... Leadership & Operations: * Manage all aspects of spa operations including scheduling, treatment ...

Marriott

Spa Director

Bal Harbour, FL

Manages areas of operation to budget by reviewing operating statements, budget worksheets and ... Manages Spa controllable expenses such guest amenities, linen expense, professional salon products ...

Marriott International

Spa Director

Miami Beach, FL · On-site

$95K - $125K/yr

... services, hours of operation, facilities and staff. Coordinates the delivery of spa services ... direct report managers. • Develops business goals and creates appropriate development plans. • ...

Marriott

Spa Director

San Francisco, CA

Manages areas of operation to budget by reviewing operating statements, budget worksheets and ... Manages Spa controllable expenses such guest amenities, linen expense, professional salon products ...

Marriott

Spa Director

Miami Beach, FL · On-site

Manages areas of operation to budget by reviewing operating statements, budget worksheets and ... Manages Spa controllable expenses such guest amenities, linen expense, professional salon products ...

VIO Med Spa

Clinic Sales Director

Woodbridge, VA · On-site

$60K/yr

The Spa Manager is responsible for the overall operation and performance of the spa; including ... Self-motivated * Self-directed * Empathetic * Creative * Tenacious * Integrity * Honesty

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Director Of Spa Operations information

See salary details

$34K

$107.7K

$179.5K

How much do director of spa operations jobs pay per year?

As of Jul 13, 2026, the average yearly pay for director of spa operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Of Spa Operations, and why are they important?

To thrive as a Director Of Spa Operations, you need expertise in hospitality management, business administration, and spa industry standards, typically supported by a relevant degree and experience in spa or wellness management. Familiarity with spa management software, booking systems, and budgeting tools is crucial for operational efficiency. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and deliver memorable guest experiences. These skills ensure smooth spa operations, client satisfaction, and the achievement of business goals in a competitive wellness market.

What is the difference between Director Of Spa Operations vs Spa Manager?

AspectDirector Of Spa OperationsSpa Manager
ResponsibilitiesOversees multiple spa locations, develops strategic plans, manages budgets, and leads senior staffManages daily spa operations, supervises staff, and ensures guest satisfaction
Required CredentialsOften requires advanced certifications, management experience, and industry knowledgeTypically requires relevant certifications and experience in spa services
Work EnvironmentCorporate or multi-location spa settings, strategic planning focusSingle spa location, operational and guest service focus

The main difference between a Director Of Spa Operations and a Spa Manager lies in scope and responsibilities. The Director oversees multiple locations and strategic initiatives, while the Spa Manager handles daily operations at a single spa. Both roles require industry certifications, but the director's role is more focused on leadership and business development.

What are some key challenges a Director of Spa Operations might face when managing a diverse team?

A Director of Spa Operations often oversees a team with a wide range of specializations, such as therapists, aestheticians, and front desk staff. One common challenge is ensuring consistent service quality and communication across all departments while respecting individual expertise. Balancing staff scheduling, maintaining motivation, and fostering a positive work environment are crucial, especially during peak seasons. Successful Directors use strong leadership, clear processes, and regular training to address these challenges and support both staff satisfaction and guest experience.

What does a Director of Spa Operations do?

A Director of Spa Operations oversees the daily management and strategic direction of a spa facility. They are responsible for ensuring high-quality guest experiences, managing staff, developing spa programs, overseeing budgets, and ensuring compliance with health and safety regulations. This role also involves marketing the spa, managing inventory, and maintaining relationships with vendors and clients. The Director works closely with other departments to maximize profitability and guest satisfaction.
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Director Of Spa Operations jobs near you
Assistant Spa Director-Spa-Exempt

Assistant Spa Director-Spa-Exempt

pinehurst

Pinehurst, NC • On-site

Other

Posted 14 days ago

Pinehurst Resort rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

7th of 27 rated golf clubs

Job description

SUMMARY: 

Serves as a key operational and strategic leader of the Spa, responsible for delivering exceptional guest experiences, driving financial performance, and developing a high-performing team across all Spa departments, including Massage, Esthetics, Salon, Attendants, and Spa Concierge. 

 

EDUCATION and/or EXPERIENCE: 

  • Bachelor’s degree preferred 
  • Minimum 5+ years of progressive leadership experience in luxury spa, resort, or hospitality operations 
  • Proven success managing teams, driving revenue, and delivering elevated guest experiences 
  • Equivalent combination of education and experience may be considered 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Leadership & Operations 

  • Provide day-to-day leadership of Spa operations, ensuring seamless service execution and adherence to luxury service standards 
  • Directly oversee Spa Operations Supervisor and Spa Services Supervisor; build accountability and team performance 
  • Act as Spa Director in their absence, ensuring continuity of leadership and decision-making 
  • Foster a culture of excellence, professionalism, and engagement across all Spa teams 
  • Maintain a flexible schedule to support business needs, including evenings, weekends, and holidays

Guest Experience & Service Excellence 

  • Champion a best-in-class guest experience, proactively monitoring feedback and implementing service improvements 
  • Lead service recovery efforts and ensure consistent follow-through on guest concerns 
  • Establish and reinforce service standards through coaching and performance management 

Financial & Business Performance 

  • Support achievement of Spa and property financial goals, including revenue growth, labor management, and expense control 
  • Manage inventory, retail performance, and operational expenses within budget 
  • Identify opportunities to enhance profitability through service optimization, retail strategy, and programming 

Team Development & Talent Management 

  • Recruit, interview, and onboard top talent aligned with luxury service expectations 
  • Lead training, coaching, and development initiatives to elevate team performance 
  • Drive performance management processes, including feedback, corrective action, and recognition 
  • Ensure effective scheduling and payroll oversight to balance service demands and labor efficiency 

Collaboration & Communication 

  • Partner across resort departments to ensure alignment and elevate the overall guest experience 
  • Lead departmental meetings and actively contribute to leadership, operational, and BEO meetings 
  • Maintain clear, consistent communication across all levels of the organization 

Innovation & Growth 

  • Support development and execution of innovative Spa programs, offerings, and experiences 
  • Manage and enhance group and special event experiences to maximize guest satisfaction and revenue 
  • Partner on retail strategy, including product selection, placement, and sales initiatives 

 

SUPERVISORY RESPONSIBILITIES: 

Provides leadership and direction to Spa operations employees and supervisors; responsible for performance management, coaching, and team development. 

 

 

LANGUAGE SKILLS: 

Strong verbal and written communication skills with the ability to effectively engage guests, employees, and leadership teams. 

 

MATHEMATICAL SKILLS: 

Ability to analyze operational metrics, financial data, and performance indicators to support business decisions. 

 

REASONING ABILITY: 

Demonstrates strong problem-solving, decision-making, and organizational skills in a dynamic, service-driven environment. 

 

PHYSICAL DEMANDS: 

Regularly required to stand, walk, and communicate. Occasionally required to lift up to 30 pounds and perform physical tasks as needed. Reasonable accommodations may be made. 

 

WORK ENVIRONMENT: 

Primarily indoor environment within a luxury Spa setting, with varying temperatures and humidity levels. 

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