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Director Of Spa Operations Jobs in Florida (NOW HIRING)

1 Hotels

Assistant Director of Spa

Miami Beach, FL · On-site

We are currently searching for a highly motivated and exuberant Assistant Spa Director to lead the ... Advanced knowledgeable of spa operations, a strong leader and a proven track record in guest and ...

1 Hotels

Assistant Director, Spa

Miami Beach, FL · On-site

$75 - $110/hr

## Assistant Director, SpaApplylocations: 1 Hotel South Beachtime type: Full timeposted on: Posted 2 ... Advanced knowledgeable of spa operations, a strong leader and a proven track record in guest and ...

Marriott

Spa Manager

Bal Harbour, FL · On-site

$41K - $55K/yr

CORE WORK ACTIVITIES Supporting Management of Spa Operations and Budgets Assumes the responsibilities of the Spa Director in his/her absence. Ensures all employees have the proper supplies, equipment ...

Marriott International

Spa Manager

Bal Harbour, FL · On-site

$65K - $86K/yr

CORE WORK ACTIVITIES Supporting Management of Spa Operations and Budgets • Assumes the responsibilities of the Spa Director in his/her absence. • Ensures all employees have the proper supplies ...

Marriott

Spa Manager

Miami Beach, FL

$41K - $55K/yr

CORE WORK ACTIVITIES Supporting Management of Spa Operations and Budgets Assumes the responsibilities of the Spa Director in his/her absence. Ensures all employees have the proper supplies, equipment ...

Marriott International

Spa Manager

Miami Beach, FL · On-site

$68K - $86K/yr

CORE WORK ACTIVITIES Supporting Management of Spa Operations and Budgets • Assumes the responsibilities of the Spa Director in his/her absence. • Ensures all employees have the proper supplies ...

Hawks Cay Resort

Spa Receptionist

Marathon, FL · On-site

$13.25 - $16.50/hr

... of spa operation as requested by management * Develop the ability to work without constant direct supervision and remain at assigned post for extended periods * Communicate to management any ...

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All JobsOf Spa Operations JobsDirector Of Spa Operations JobsDirector Of Spa Operations Jobs in Florida

Director Of Spa Operations information

What does a director of spa operations do?

A Director of Spa Operations oversees the daily management and strategic direction of a spa facility. They are responsible for ensuring high-quality guest experiences, managing staff, developing spa programs, overseeing budgets, and ensuring compliance with health and safety regulations. This role also involves marketing the spa, managing inventory, and maintaining relationships with vendors and clients. The Director works closely with other departments to maximize profitability and guest satisfaction.

What are the key skills and qualifications needed to thrive as a director of spa operations, and why are they important?

To thrive as a Director Of Spa Operations, you need expertise in hospitality management, business administration, and spa industry standards, typically supported by a relevant degree and experience in spa or wellness management. Familiarity with spa management software, booking systems, and budgeting tools is crucial for operational efficiency. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and deliver memorable guest experiences. These skills ensure smooth spa operations, client satisfaction, and the achievement of business goals in a competitive wellness market.

What are some key challenges a director of spa operations might face when managing a diverse team?

A Director of Spa Operations often oversees a team with a wide range of specializations, such as therapists, aestheticians, and front desk staff. One common challenge is ensuring consistent service quality and communication across all departments while respecting individual expertise. Balancing staff scheduling, maintaining motivation, and fostering a positive work environment are crucial, especially during peak seasons. Successful Directors use strong leadership, clear processes, and regular training to address these challenges and support both staff satisfaction and guest experience.

What is the difference between Director Of Spa Operations vs Spa Manager?

AspectDirector Of Spa OperationsSpa Manager
ResponsibilitiesOversees multiple spa locations, develops strategic plans, manages budgets, and leads senior staffManages daily spa operations, supervises staff, and ensures guest satisfaction
Required CredentialsOften requires advanced certifications, management experience, and industry knowledgeTypically requires relevant certifications and experience in spa services
Work EnvironmentCorporate or multi-location spa settings, strategic planning focusSingle spa location, operational and guest service focus

The main difference between a Director Of Spa Operations and a Spa Manager lies in scope and responsibilities. The Director oversees multiple locations and strategic initiatives, while the Spa Manager handles daily operations at a single spa. Both roles require industry certifications, but the director's role is more focused on leadership and business development.

Is a director of spa operations a high position?

A director of spa operations is a senior management role responsible for overseeing the overall functioning of a spa, including staff management, service quality, and financial performance. It is considered a high-level position within the hospitality and wellness industry, often requiring extensive experience and leadership skills.

What are popular job titles related to Director Of Spa Operations jobs in Florida?

For Director Of Spa Operations jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Director Of Spa Operations jobs in Florida look for?

The top searched job categories for Director Of Spa Operations jobs in Florida are:

What cities in Florida are hiring for Director Of Spa Operations jobs?

Cities in Florida with the most Director Of Spa Operations job openings:

Director Of Spa Operations jobs near you
Infographic showing various Director Of Spa Operations job openings in Florida as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution.

Director of Spa

Fort Myers, FL • On-site

Sanibel Harbour Marriott Resort and Spa
See more jobs at Sanibel Harbour Marriott Resort and Spaexternal

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 6 days ago

Job description

The ideal candidate for this position:
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major.
  • 4 years experience in the spa, guest services, front desk, sales, and marketing, or related professional area in a high volume luxury spa environment.
  • Must have a working permit to work in the USA.
  • The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job with or without reasonable accommodation.
  • Must be able to use or have knowledge of Microsoft Office programs as well as SpaSoft and  Micros POS program.
  • Must provide superior customer service at all times.
  • Must have excellent interpersonal communication and written skills both with the guests and other departments as well as within the Spa.
  • Must have proven leadership skills.
  • Must be able to resolve problem situations in a calm, effective manner efficiently.
  • Effectively deal with guests, team leaders, and employees exhibiting high levels of tact, patients, and diplomacy.
  • Strong administrative ability including preparation and analysis of financial and other various reports.
  • Provider experience and/or massage therapist experience is a plus but not required.
  • Must follow and implement brand, company, and safety procedures.
  • Must maintain a clean, organized, and modern environment while assisting the department head.

What you will be doing:
  • Monitor and maintain the cleanliness and orderliness of the spa, gym, and courts.
  • Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities, and staff.
  • Coordinates the delivery of spa services, including salon, skincare, fitness and wellness, massage, program coordinating, reservations, reception desk, tennis courses, yoga classes, self-defense classes, gym, and locker room areas.
  • As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations.
  • Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
  • Managing Spa Operations and Budgets.
  • Selects vendors for spa retail operations and managing contract agreements.
  • Oversees retail product research, product selection, and purchasing, product display.
  • Manages supply inventories and purchasing control, including uniforms.
  • Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.
  • Maintains cleanliness of spa and related areas and equipment.
  • Managing Spa Sales and Marketing Strategy.
  • Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters, and invitations, creating special spa services for specific groups, and spa contract addendum negotiation.
  • Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts, and holiday events.
  • Ensures spa services are included in all property-related marketing and advertising.
  • Identifies and recommends new products and product enhancements to remain competitive in the market.
  • Managing Spa Revenue Management Strategy.
  • Monitors and Manages the payroll function.
  • Manages areas of operation to budget by reviewing operating statements, budget worksheets, and payroll progress reports.
  • Manages Spa controllable expenses such as guest amenities, linen expenses, professional salon products, plants, decorations, and paper supplies to achieve or exceed budgeted goals.
  • Ensuring and Delivering Exceptional Customer Service.
  • Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
  • Empowers employees to provide excellent customer service.
  • Strives to improve service performance.
  • Conducting Human Resources Activities.
  • Reviews comment cards, guest satisfaction results, and other data to identify areas for improvement.
  • Reviews findings with employees to develop appropriate corrective action, share plans with property leadership and ensure corrective action is taken to continuously improve results.
  • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
  • Develops, implements, and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Administers the performance appraisal process for direct report managers.
  • Develops business goals and creates appropriate development plans.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Ensures that regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognize performance, and produce desired business results.
  • Celebrates successes and publicly recognizes the contributions of team members.
  • Carry, lift, push and pull over 25 pounds.
  • Stand or walk for long periods of time.
  • Ensures the spa is in compliance with all state sanitation and licensing regulations.
  • Ensures that all safety standards are met; rectify any deficiencies in accordance with state  and brand regulations.
  • Responsible for assisting with staff levels, scheduling, evaluating, and disciplining departmental team members as required.
  • Responsible for financial tracking and preparation, as assigned including but not limited to purchase orders, inventory, payroll, financial tracking, and record-keeping.
  • Other duties as assigned by management.

Benefits:
  • Competitive salary.
  • Health insurance.
  • Dental insurance.
  • Vacation and sick/personal time off.
  • Flexible spending accounts (medical and dependent care).
  • Company-paid basic life insurance.
  • Short-term disability.
  • Long-term disability.
  • 401(k).
  • Travel benefits.