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Operations Manager Spa Jobs in Michigan (NOW HIRING)

Hand and Stone Massage and Facial Spa

Spa Manager

Novi, MI · On-site

$50K - $60K/yr

Training & development Spa Manager Job Posting - Hand & Stone Massage and Facial Spa Now Hiring ... Operations Excellence You measure and deliver results, create a strong membership base, and ensure ...

Hand and Stone Massage and Facial Spa

Spa Associate

MI · On-site

$15 - $20/hr

Schedule appointments and manage the front desk * Create a welcoming experience that keeps clients coming back * Support daily spa operations and work as part of a high-performing team What We're ...

Treetops Resort

Spa Receptionist

Gaylord, MI

$12.25 - $15.25/hr

In this role, you will greet guests, manage appointments, and provide information on spa services ... You will play a key role in creating a welcoming atmosphere and ensuring smooth operations at the ...

Detroit Athletic Club

Spa Coordinator Part-Time

Detroit, MI

$14.75 - $17.75/hr

Spa Coordinator will assist the Spa Manager and staff with the administration and day-to-day operations of the Tranquility Spa. This position requires evening and weekend availability. ESSENTIAL ...

Detroit Athletic Club

Spa Coordinator Part-Time

Detroit, MI · On-site

$14.75 - $17.75/hr

Spa Coordinator will assist the Spa Manager and staff with the administration and day-to-day operations of the Tranquility Spa. This position requires evening and weekend availability. ESSENTIAL ...

Margot European Day Spa

Be Seen First

Spa Front Desk Coordinator | Part-Time and Full-Time

Birmingham, MI · On-site

$17 - $20/hr

Communicate guest feedback and operational concerns to management. * Attend staff meetings and training sessions. * Support daily spa operations and assist team members as needed. * Consistently ...

Bay Mills Indian Community

Spa Cosmetologist

Brimley, MI · On-site

$20 - $30/hr

... Spa operations including room setup, turnover, and stocking. 7. Assist with guest flow, and the ... Manager. 16. Other duties may be assigned within the scope and complexity of this position ...

Mariani Enterprises LLC

Pool & Spa Technician

Petoskey, MI · On-site

$16.25 - $21/hr

... proper operation. * Diagnose and report equipment malfunctions or repair needs to management ... Prior pool/spa maintenance experience, preferred. * Certified Pool Operator certification ...

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All JobsOperations Spa JobsOperations Manager Spa JobsOperations Manager Spa Jobs in Michigan

Operations Manager Spa information

What does a spa operations manager do?

A spa operations manager oversees daily activities of a spa, including staff management, customer service, scheduling, and ensuring compliance with health and safety standards. They coordinate services, manage budgets, and implement policies to ensure a high-quality guest experience.

What does an operations manager do?

An operations manager oversees daily activities to ensure efficient functioning of a spa, including managing staff, scheduling, inventory, and customer service. They develop and implement policies, monitor performance, and coordinate with other departments to meet business goals, often using management tools and requiring leadership skills.

What does an Operations Manager in a spa do?

An Operations Manager in a spa oversees the daily activities and overall operation of the spa facility. They are responsible for managing staff, ensuring high standards of customer service, maintaining inventory and equipment, and implementing policies and procedures to enhance efficiency. Additionally, they often handle budgeting, marketing initiatives, and compliance with health and safety regulations. Their role is crucial in creating a relaxing and professional environment for both clients and employees.

How much do spa managers make in the US?

Spa managers in the US typically earn an average salary of around $50,000 to $70,000 per year, depending on location, experience, and the size of the spa. Higher salaries are common in luxury or high-end establishments, and management roles often require certifications in hospitality or spa management. Compensation may also include bonuses and benefits based on performance.

What are the key skills and qualifications needed to thrive as an Operations Manager Spa, and why are they important?

To thrive as an Operations Manager Spa, you need expertise in hospitality management, business operations, and staff supervision, often supported by a degree in hospitality or business administration. Familiarity with spa management software, booking systems, and inventory control tools is typically required. Exceptional customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient spa operations, high client satisfaction, and a motivated team, which are critical for business success.

What is the difference between Operations Manager Spa vs Front Desk Supervisor?

AspectOperations Manager SpaFront Desk Supervisor
Primary RoleOversees overall spa operations, staff management, and service qualityManages front desk staff, guest check-in/out, and customer service
Required CredentialsExperience in spa management, hospitality, or related certificationsCustomer service experience, hospitality or spa knowledge often preferred
Work EnvironmentOffice and operational areas within the spa facilityFront desk and reception areas
Employer & Industry UsageCommon in luxury spas, wellness centers, and resortsFound in hotels, resorts, and day spas

The Operations Manager Spa focuses on overall management, staff coordination, and service standards, while the Front Desk Supervisor handles guest interactions and front desk operations. Both roles are essential in the spa industry but differ in scope and responsibilities.

What qualifications do you need to be a spa manager?

A spa manager typically needs a high school diploma or equivalent, with many employers preferring post-secondary education in hospitality, business, or related fields. Relevant experience in spa operations, customer service, or management is essential, along with strong leadership, communication skills, and knowledge of health and safety regulations. Certifications such as massage therapy licenses or industry-specific training can also be advantageous.

What are some common challenges faced by an Operations Manager in a spa environment, and how can they be addressed?

Operations Managers in spas often encounter challenges such as balancing high-quality customer service with efficient staff scheduling and resource management. Another common hurdle is maintaining consistent service standards during peak hours or seasonal fluctuations. To address these challenges, effective communication with the team, investment in staff training, and implementing robust operational procedures are key. Leveraging spa management software can also help streamline daily operations and ensure smooth coordination among therapists, front desk staff, and management.
What are popular job titles related to Operations Manager Spa jobs in Michigan? For Operations Manager Spa jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Operations Manager Spa jobs in Michigan look for? The top searched job categories for Operations Manager Spa jobs in Michigan are:
What cities in Michigan are hiring for Operations Manager Spa jobs? Cities in Michigan with the most Operations Manager Spa job openings:
Operations Manager Spa jobs near you
Infographic showing various Operations Manager Spa job openings in Michigan as of July 2026, with employment types broken down into 7% Internship, 73% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution.
Spa Manager

Spa Manager

Hand and Stone Massage and Facial Spa

Novi, MI • On-site

$50K - $60K/yr

Full-time

PTO

Posted 6 days ago

Job description

Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development

Spa Manager Job Posting - Hand & Stone Massage and Facial Spa
Now Hiring: Full-Time Spa Manager
Company: Hand & Stone Massage and Facial Spa Novi
Location: 47460 Grand River Ave, Novi MI 48374
Hand & Stone Massage and Facial Spa is seeking a full-time Spa Manager for our full-service spa. The ideal candidate is goal-oriented, growth-minded, and has a proven background in sales management, spa operations, and customer service. We are looking for a strong leader who is passionate about wellness, team development, and delivering an exceptional client experience.
Spa Manager Performance Will Be Based on the Following Metrics:
Membership Conversion
You understand how to coach and motivate your spa team to educate and delight clients, encouraging them to join our Lifestyle Program.
Revenue Growth
You know how to drive revenue through strategic scheduling, marketing initiatives, service upgrades, and retail opportunities.
Recruiting & Team Development
You are passionate about building and developing a team of talented spa professionals who provide outstanding service.
Operations Excellence
You measure and deliver results, create a strong membership base, and ensure a consistently exceptional client experience while maintaining smooth daily operations.
What You Need to Succeed in This Role:
  • 2-3 years of management experience in the salon, spa, retail, or hospitality industry
  • Strong leadership, sales, and customer service skills
  • Flexible schedule availability, including nights and one weekend day
  • Ability to promote the benefits of massage and skincare services
  • Experience motivating teams to achieve performance goals
  • Excellent communication and organizational skills
  • Ability to thrive in a fast-paced environment

Key Responsibilities:
  • Oversee daily spa operations and staff performance
  • Drive membership sales and client retention
  • Recruit, train, coach, and develop spa associates
  • Monitor scheduling, productivity, and revenue goals
  • Deliver exceptional customer service and resolve client concerns
  • Ensure compliance with company standards and operational procedures
  • Foster a positive, professional, and team-oriented culture

Benefits:
  • Competitive salary plus bonus opportunities
  • Employee discounts on spa services and retail products
  • Career growth and advancement opportunities
  • Supportive and wellness-focused work environment

Apply Today
If you are an energetic leader with a passion for wellness, sales, and team development, we'd love to hear from you!
Compensation: $50,000.00 - $60,000.00 per year
At Hand and Stone, Opportunity Knocks
Over 500 locations open across the U.S
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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