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Operations Manager Spa Jobs in Ohio (NOW HIRING)

Dermafix Spa

Spa Supervisor

Cincinnati, OH · On-site

$2.50K - $3K/wk

We are looking for a Sales Supervisor to lead front desk operations, oversee customer service, and ... Manage appointments and reservations efficiently. * Promote and sell spa services and skincare ...

Dermafix Spa

Spa Supervisor

Cincinnati, OH · On-site

$2.50 - $3/mo

We are looking for a Sales Supervisor to lead front desk operations, oversee customer service, and ... Manage appointments and reservations efficiently. * Promote and sell spa services and skincare ...

Makeready LLC

Director of Spa

Columbus, OH · On-site

$115K - $125K/yr

Oversee and manage the daily operations of the spa * Train, monitor, and coach the performance of spa team members * Manage spa team members * Maintain a professional, clean, and safe spa environment ...

Club Studio

Operations Manager

Cincinnati, OH · On-site

$68K - $80K/yr

This is in addition to a full workout floor, functional training, sauna, spa, and a full recovery ... Club Manager You are passionate about health, wellness and helping others achieve their fitness ...

Dermafix Spa

Traveling Spa Sales Manager

Cincinnati, OH · On-site

$3K/mo

Traveling Spa Sales Manager $3,000 Base + Uncapped Commission + Monthly Bonus + Company Car + Paid ... Lead daily sales operations and strategy at assigned MedSpa locations * Support new spa openings ...

Dermafix Spa

Traveling Spa Sales Manager

Cincinnati, OH · On-site

$3K/mo

Traveling Spa Sales Manager $3,000 Base + Uncapped Commission + Monthly Bonus + Company Car + Paid ... Sunday through Friday (Saturday off) Key Responsibilities Lead daily sales operations and strategy ...

Woodhouse Spas

Spa Concierge

Akron, OH · On-site

$16 - $18/hr

... management. • Comfortable interacting with guests in a spa setting. • Leadership experience in a similar role or front-office operations. • Comfort level with driving company sales goals and ...

Dermafix Spa

Spa Sales Supervisor

Cincinnati, OH · On-site

$2.50K/mo

We are looking for a Sales Supervisor to lead front desk operations, oversee customer service, and ... Manage appointments and reservations efficiently. * Promote and sell spa services and skincare ...

Dermafix Spa

Spa Sales Supervisor

Cincinnati, OH

$2.50/mo

We are looking for a Sales Supervisor to lead front desk operations, oversee customer service, and ... Manage appointments and reservations efficiently. * Promote and sell spa services and skincare ...

Elements Massage of Dayton & Columbus

Spa Manager

Dublin, OH · On-site

$40.10K - $54.10K/yr

The Studio Manager will oversee daily operations, lead a team of sales specialists and massage ... What We're Looking For: * 2+ years of management experience (preferably in retail, spa, salon, or ...

WellBiz Brands, Inc.

Spa Manager

Dublin, OH · On-site

$40.10K - $54.10K/yr

The Studio Manager will oversee daily operations, lead a team of sales specialists and massage ... What We're Looking For: * 2+ years of management experience (preferably in retail, spa, salon, or ...

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Operations Manager Spa information

What are the key skills and qualifications needed to thrive as an Operations Manager Spa, and why are they important?

To thrive as an Operations Manager Spa, you need expertise in hospitality management, business operations, and staff supervision, often supported by a degree in hospitality or business administration. Familiarity with spa management software, booking systems, and inventory control tools is typically required. Exceptional customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient spa operations, high client satisfaction, and a motivated team, which are critical for business success.

What are some common challenges faced by an Operations Manager in a spa environment, and how can they be addressed?

Operations Managers in spas often encounter challenges such as balancing high-quality customer service with efficient staff scheduling and resource management. Another common hurdle is maintaining consistent service standards during peak hours or seasonal fluctuations. To address these challenges, effective communication with the team, investment in staff training, and implementing robust operational procedures are key. Leveraging spa management software can also help streamline daily operations and ensure smooth coordination among therapists, front desk staff, and management.

What does an Operations Manager in a spa do?

An Operations Manager in a spa oversees the daily activities and overall operation of the spa facility. They are responsible for managing staff, ensuring high standards of customer service, maintaining inventory and equipment, and implementing policies and procedures to enhance efficiency. Additionally, they often handle budgeting, marketing initiatives, and compliance with health and safety regulations. Their role is crucial in creating a relaxing and professional environment for both clients and employees.

What is the difference between Operations Manager Spa vs Front Desk Supervisor?

AspectOperations Manager SpaFront Desk Supervisor
Primary RoleOversees overall spa operations, staff management, and service qualityManages front desk staff, guest check-in/out, and customer service
Required CredentialsExperience in spa management, hospitality, or related certificationsCustomer service experience, hospitality or spa knowledge often preferred
Work EnvironmentOffice and operational areas within the spa facilityFront desk and reception areas
Employer & Industry UsageCommon in luxury spas, wellness centers, and resortsFound in hotels, resorts, and day spas

The Operations Manager Spa focuses on overall management, staff coordination, and service standards, while the Front Desk Supervisor handles guest interactions and front desk operations. Both roles are essential in the spa industry but differ in scope and responsibilities.

What are popular job titles related to Operations Manager Spa jobs in Ohio? For Operations Manager Spa jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Operations Manager Spa jobs in Ohio look for? The top searched job categories for Operations Manager Spa jobs in Ohio are:
What cities in Ohio are hiring for Operations Manager Spa jobs? Cities in Ohio with the most Operations Manager Spa job openings:
Operations Manager Spa jobs near you
Infographic showing various Operations Manager Spa job openings in Ohio as of May 2026, with employment types broken down into 11% As Needed, 44% Full Time, 39% Part Time, 1% Contract, and 5% Nights. Highlights an 100% Physical job distribution.

Spa Manager

Hand and Stone Massage and Facial Spa

Parma, OH • On-site

$50K - $55K/yr

Full-time

PTO

Posted 15 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Paid time off

Qualifications
  • Have a great personality and excellent interpersonal skills!
  • Are a self-proclaimed "genius" in sales and marketing
  • We need someone who can help us grow our business and maximize profit and revenue
  • Are a dynamic leader who can manage a diverse staff
  • Have great communication skills and connect well with staff and stakeholders
  • Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers' expectations)
  • Are an empathic individual who can put yourself in someone else's shoes
  • Overcome objections during the sales process and increase the membership base
  • Use sound judgment, work independently, with minimal supervision

Benefits
  • A great opportunity to implement creative strategies to help our new spa become as successful as possible!
  • Growth opportunities
  • Competitive compensation
  • Commission opportunities and generous bonuses
  • Employee discounts

Responsibilities
  • As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction
  • Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation
  • The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service
  • Create marketing strategies aimed at maximizing revenue and profits
  • Perform data analysis that drives business decisions and success
  • Plan and direct to meet the daily needs of the operation
  • Track staff schedules efficiently to optimize capacity, revenue, and profits
  • Maintain the utmost cleanliness and soothing ambiance of the premises
  • Manage inventory effectively
  • Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints
  • Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations
  • Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures
  • Motivates and empowers the team to achieve high standards

Job Description:
At Hand and Stone, opportunity knocks
Hand & Stone Massage and Facial Spa is opening a new spa in Hand & Stone - Parma! We are growing rapidly and have become an addition to an already successful franchise system with over 500 locations across the US and Canada!
We are currently seeking an energetic and reliable Spa Manager to help us run our operation in [Hand & Stone - Parma!
Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace?
As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.
The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service. We believe in performance-based remuneration, so if you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work!
Compensation: $50,000.00 - $55,000.00 per year
At Hand and Stone, Opportunity Knocks
Over 500 locations open across the U.S
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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