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Operations Manager Spa Jobs in Ohio (NOW HIRING)

Spa Supervisor

Cincinnati, OH · On-site

$2.5K - $3.0K/wk

We are looking for a Sales Supervisor to lead front desk operations, oversee customer service, and ... Manage appointments and reservations efficiently. * Promote and sell spa services and skincare ...

We are looking for a Sales Supervisor to lead front desk operations, oversee customer service, and ... Manage appointments and reservations efficiently. * Promote and sell spa services and skincare ...

Spa Manager

Dayton, OH

$50K - $60K/yr

As the Spa Manager , you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager will understand ...

Spa Manager

Oregon, OH · On-site

$15/hr

What You'll Do As our Spa Manager, you'll be at the heart of our operations, setting the tone for excellence in customer service and team performance. Your key responsibilities will include ...

Spa Coordinator

Mentor, OH · On-site

$13.50 - $16/hr

Purpose: Oversees the day to day operations of the spa by assisting clients and assisting spa ... manager/supervisor any/all relevant information Other duties as assigned Requirements: Position ...

Spa Coordinator

Cleveland, OH · On-site

$14.50 - $17.50/hr

Oversees the day to day operations of the spa by assisting clients and assisting spa technicians ... manager/supervisor any/all relevant information Other duties as assigned Requirements Position ...

Spa Coordinator

Mentor, OH · On-site

$13.50 - $16/hr

Oversees the day to day operations of the spa by assisting clients and assisting spa technicians ... manager/supervisor any/all relevant information Other duties as assigned Requirements Position ...

Use all operational tools to plan for and achieve operational excellence in the spa. Tools include labor guidelines, reports, cash management, and inventory management. * Utilize financial reports to ...

Spa Coordinator

OH · On-site

$14.50 - $17.50/hr

Purpose: Oversees the day to day operations of the spa by assisting clients and assisting spa ... manager/supervisor any/all relevant information Other duties as assigned Requirements Position ...

Traveling Spa Sales Manager $3,000 Base + Uncapped Commission + Monthly Bonus + Company Car + Paid ... Lead daily sales operations and strategy at assigned MedSpa locations * Support new spa openings ...

Spa Coordinator

Mentor, OH · On-site

$13.50 - $16/hr

Purpose: Oversees the day to day operations of the spa by assisting clients and assisting spa ... manager/supervisor any/all relevant information Other duties as assigned Requirements Position ...

We are looking for a Sales Supervisor to lead front desk operations, oversee customer service, and ... Manage appointments and reservations efficiently. * Promote and sell spa services and skincare ...

We are looking for a Sales Supervisor to lead front desk operations, oversee customer service, and ... Manage appointments and reservations efficiently. * Promote and sell spa services and skincare ...

Director of Spa & Wellness

Columbus, OH · On-site

$115K - $125K/yr

Oversee and manage the daily operations of the spa * Train, monitor, and coach the performance of spa team members * Manage spa team members * Maintain a professional, clean, and safe spa environment ...

Spa Manager

Centerville, OH · On-site

$40K - $54K/yr

The Studio Manager will oversee daily operations, lead a team of sales specialists and massage ... What We're Looking For: * 2+ years of management experience (preferably in retail, spa, salon, or ...

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Operations Manager Spa information

What does an operations manager spa do?

An Operations Manager in a spa oversees the daily activities and overall operation of the spa facility. They are responsible for managing staff, ensuring high standards of customer service, maintaining inventory and equipment, and implementing policies and procedures to enhance efficiency. Additionally, they often handle budgeting, marketing initiatives, and compliance with health and safety regulations. Their role is crucial in creating a relaxing and professional environment for both clients and employees.

What are the key skills and qualifications needed to thrive as an operations manager spa?

To thrive as an Operations Manager Spa, you need expertise in hospitality management, business operations, and staff supervision, often supported by a degree in hospitality or business administration. Familiarity with spa management software, booking systems, and inventory control tools is typically required. Exceptional customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient spa operations, high client satisfaction, and a motivated team, which are critical for business success.

What are some common challenges faced by an operations manager spa, and how can they be addressed?

Operations Managers in spas often encounter challenges such as balancing high-quality customer service with efficient staff scheduling and resource management. Another common hurdle is maintaining consistent service standards during peak hours or seasonal fluctuations. To address these challenges, effective communication with the team, investment in staff training, and implementing robust operational procedures are key. Leveraging spa management software can also help streamline daily operations and ensure smooth coordination among therapists, front desk staff, and management.

What is the difference between Operations Manager Spa vs Front Desk Supervisor?

AspectOperations Manager SpaFront Desk Supervisor
Primary RoleOversees overall spa operations, staff management, and service qualityManages front desk staff, guest check-in/out, and customer service
Required CredentialsExperience in spa management, hospitality, or related certificationsCustomer service experience, hospitality or spa knowledge often preferred
Work EnvironmentOffice and operational areas within the spa facilityFront desk and reception areas
Employer & Industry UsageCommon in luxury spas, wellness centers, and resortsFound in hotels, resorts, and day spas

The Operations Manager Spa focuses on overall management, staff coordination, and service standards, while the Front Desk Supervisor handles guest interactions and front desk operations. Both roles are essential in the spa industry but differ in scope and responsibilities.

How much do operations managers in spa make in the US?

Operations managers in spas in the US typically earn between $50,000 and $80,000 annually, with the average around $60,000. Salaries can vary based on location, experience, and the size of the spa, and the role often requires strong leadership, customer service skills, and knowledge of spa operations and management software.

What are popular job titles related to Operations Manager Spa jobs in Ohio?

For Operations Manager Spa jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Operations Manager Spa jobs in Ohio look for?

The top searched job categories for Operations Manager Spa jobs in Ohio are:

What cities in Ohio are hiring for Operations Manager Spa jobs?

Cities in Ohio with the most Operations Manager Spa job openings:

Infographic showing various Operations Manager Spa job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Spa Manager

Parma, OH • On-site

Hand and Stone Massage and Facial Spa
11 - 50 employees

$50K - $55K/yr

Full-time

PTO

Re-posted 14 days ago


Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Paid time off

Qualifications
  • Have a great personality and excellent interpersonal skills!
  • Are a self-proclaimed "genius" in sales and marketing
  • We need someone who can help us grow our business and maximize profit and revenue
  • Are a dynamic leader who can manage a diverse staff
  • Have great communication skills and connect well with staff and stakeholders
  • Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers' expectations)
  • Are an empathic individual who can put yourself in someone else's shoes
  • Overcome objections during the sales process and increase the membership base
  • Use sound judgment, work independently, with minimal supervision

Benefits
  • A great opportunity to implement creative strategies to help our new spa become as successful as possible!
  • Growth opportunities
  • Competitive compensation
  • Commission opportunities and generous bonuses
  • Employee discounts

Responsibilities
  • As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction
  • Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation
  • The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service
  • Create marketing strategies aimed at maximizing revenue and profits
  • Perform data analysis that drives business decisions and success
  • Plan and direct to meet the daily needs of the operation
  • Track staff schedules efficiently to optimize capacity, revenue, and profits
  • Maintain the utmost cleanliness and soothing ambiance of the premises
  • Manage inventory effectively
  • Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints
  • Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations
  • Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures
  • Motivates and empowers the team to achieve high standards

Job Description:
At Hand and Stone, opportunity knocks
Hand & Stone Massage and Facial Spa is opening a new spa in Hand & Stone - Parma! We are growing rapidly and have become an addition to an already successful franchise system with over 500 locations across the US and Canada!
We are currently seeking an energetic and reliable Spa Manager to help us run our operation in [Hand & Stone - Parma!
Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace?
As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.
The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service. We believe in performance-based remuneration, so if you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work!
Compensation: $50,000.00 - $55,000.00 per year
At Hand and Stone, Opportunity Knocks
Over 500 locations open across the U.S
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.