ZipRecruiter

Log In

1

Operations Manager Spa Jobs in Toronto, ON (NOW HIRING)

Hyatt

Spa Concierge (Part Time)

Toronto, ON

... bookings Managing schedules and confirming appointments as well as data entry Embody the brand ... to operation when required. Handle all guest and client inquires and/or complaints in a ...

Jonas Chorum

Manager, Professional Services

Markham, ON

CA$75K - CA$85K/yr

Paving the way for spa professionals all over the world, our mission is to empower each individual ... This role is central to operational innovation at SpaSoft. We are looking for a leader who actively ...

CORA Group

Finance Manager

Markham, ON

... operations for a portfolio of businesses Interpret IFRS 15 accounting standard on new customer ... Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product ...

Equinox

Licensed Esthetician, King West

Toronto, ON

The Equinox Spa is a luscious paradise for the senses. The facility has a world-class staff and ... Position has room for growth into management within the company. Qualifications The successful ...

Media Resources

Be Seen First

Senior Software Developer (Full Stack)

Mississauga, ON · On-site

CA$120K/yr

Partner with product management, hardware engineers, and business stakeholders to translate ... SPA). Knowledge of MFC VC++, PHP, Go is an asset. · Databases: MySQL, AWS DynamoDB, and general ...

Posted today

Sweat and Tonic

Studio Supervisor, REFORMD

Toronto, ON

CA$50K - CA$55K/yr

... house operations while on shift including managing the front desk team, opening/closing the ... Complimentary membership access to REFORMD, Sweat and Tonic, and Tonic Spa * Ongoing leadership ...

Sweat and Tonic

Studio Supervisor, REFORMD

Toronto, ON

CA$50K - CA$55K/yr

... house operations while on shift including managing the front desk team, opening/closing the ... Complimentary membership access to REFORMD, Sweat and Tonic, and Tonic Spa * Ongoing leadership ...

next page

Showing results 1-20

All JobsOperations Spa JobsOperations Manager Spa JobsOperations Manager Spa Jobs in Toronto, ON

Operations Manager Spa information

What does an operations manager spa do?

An Operations Manager in a spa oversees the daily activities and overall operation of the spa facility. They are responsible for managing staff, ensuring high standards of customer service, maintaining inventory and equipment, and implementing policies and procedures to enhance efficiency. Additionally, they often handle budgeting, marketing initiatives, and compliance with health and safety regulations. Their role is crucial in creating a relaxing and professional environment for both clients and employees.

What are the key skills and qualifications needed to thrive as an operations manager spa?

To thrive as an Operations Manager Spa, you need expertise in hospitality management, business operations, and staff supervision, often supported by a degree in hospitality or business administration. Familiarity with spa management software, booking systems, and inventory control tools is typically required. Exceptional customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient spa operations, high client satisfaction, and a motivated team, which are critical for business success.

What is the difference between Operations Manager Spa vs Front Desk Supervisor?

AspectOperations Manager SpaFront Desk Supervisor
Primary RoleOversees overall spa operations, staff management, and service qualityManages front desk staff, guest check-in/out, and customer service
Required CredentialsExperience in spa management, hospitality, or related certificationsCustomer service experience, hospitality or spa knowledge often preferred
Work EnvironmentOffice and operational areas within the spa facilityFront desk and reception areas
Employer & Industry UsageCommon in luxury spas, wellness centers, and resortsFound in hotels, resorts, and day spas

The Operations Manager Spa focuses on overall management, staff coordination, and service standards, while the Front Desk Supervisor handles guest interactions and front desk operations. Both roles are essential in the spa industry but differ in scope and responsibilities.

What are some common challenges faced by an operations manager spa, and how can they be addressed?

Operations Managers in spas often encounter challenges such as balancing high-quality customer service with efficient staff scheduling and resource management. Another common hurdle is maintaining consistent service standards during peak hours or seasonal fluctuations. To address these challenges, effective communication with the team, investment in staff training, and implementing robust operational procedures are key. Leveraging spa management software can also help streamline daily operations and ensure smooth coordination among therapists, front desk staff, and management.
What are popular job titles related to Operations Manager Spa jobs in Toronto, ON? For Operations Manager Spa jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Operations Manager Spa jobs in Toronto, ON look for? The top searched job categories for Operations Manager Spa jobs in Toronto, ON are:
Operations Manager Spa jobs near you
Infographic showing various Operations Manager Spa job openings in Toronto, ON as of July 2026, with employment types broken down into 71% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Spa Associate Sales and Client Experience

Hand & Stone - Mississauga - Derry & Dixie

Mississauga, ON • On-site

CA$18 - CA$20/hr

Full-time

Medical, Dental

Re-posted 29 days ago

Job description

Benefits:
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Wellness resources
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts

Spa Associate - Sales & Client Experience Opening
Hand & Stone Massage and Facial Spa at our Dixie location is seeking high-energy, growth-oriented individuals who are passionate about customer service, sales, and the wellness industry.
We operate a busy, high-performing spa environment where every team member plays an important role in delivering exceptional client experiences. This role is ideal for someone who enjoys staying busy, learning new skills, and being part of a fast-paced small business.
This is not a passive front desk role. Our Spa Associates are actively involved in client experience, membership sales, spa operations, and helping the business grow. For the right person, this position offers an opportunity to develop valuable business, sales, and operational skills and can be a stepping stone toward Spa Management and leadership roles within the company.
We are looking for someone who wants to learn, contribute, and grow with the team long-term.
Responsibilities
Our Spa Associates are responsible for ensuring the spa operates smoothly while delivering an exceptional experience to every guest.
Responsibilities include:
  • Providing outstanding customer service to members and guests
  • Greeting clients and creating a welcoming spa environment
  • Answering phones, booking appointments, and managing the schedule
  • Selling memberships, gift cards, and service upgrades
  • Educating clients on the wellness benefits of massage therapy and skincare
  • Supporting the spa team by preparing treatment rooms when necessary
  • Operating laundry machines and managing spa linens
  • Maintaining cleanliness of the spa and washrooms
  • Performing administrative tasks and following proper office procedures
  • Assisting with daily operations and supporting the team wherever needed
  • This role requires constant multitasking, prioritizing, and switching between tasks throughout the day.

What We’re Looking For
The ideal candidate is:
  • Energetic, positive, and proactive
  • Comfortable working in a busy, fast-paced environment
  • Has experience in or is interested in learning: sales, client relationship building, and spa operations
  • Able to multitask and stay organized under pressure
  • A team player who takes initiative
  • Interested in developing skills that can lead to future leadership opportunities
  • Professional, reliable, and committed to personal growth
  • Experience in sales, customer service, gyms, clinics, or membership-based businesses is an asset but not required

Why Join Our Team
We believe in investing in people who invest in the business. Team members who contribute to the success of the spa have opportunities to grow their skills and advance within the company.
Benefits include:
  • Competitive hourly wage based on experience
  • Commission and bonus opportunities
  • Employee discounts on services and products
  • Professional training and skill development
  • Opportunity for advancement into leadership and management roles
  • Supportive and professional work environment

Who This Role Is Best For
This role is best suited for someone who:
  • Wants to develop professional skills
  • Enjoys learning how a business operates
  • Likes staying busy and solving problems
  • Wants more than just a job — but a place to grow and build experience

If you are motivated, reliable, and excited to be part of a team that values growth, contribution, and excellence, we would love to hear from you.