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Operations Manager Spa Jobs (NOW HIRING)

Hand & Stone - Chester

Spa Manager

Williamsburg, VA · On-site

$45K - $60K/yr

The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service. Spa Manager Performance will be based on the ...

Hand & Stone

Spa Manager

Midlothian, VA · On-site

$45K - $50K/yr

The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service. Spa Manager Performance will be based on the ...

Benchmark

The Club & Spa Operations Manager is responsible for overseeing the daily operations of the Club, Spa, Fitness and Membership Program to ensure exceptional guest and member experiences while ...

Hand and Stone Massage and Facial Spa

Spa Manager

Novi, MI · On-site

$50K - $60K/yr

Training & development Spa Manager Job Posting - Hand & Stone Massage and Facial Spa Now Hiring ... Operations Excellence You measure and deliver results, create a strong membership base, and ensure ...

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Operations Manager Spa information

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$31K

$63.5K

$118.5K

How much do operations manager spa jobs pay per year?

As of Aug 22, 2026, the average yearly pay for operations manager spa in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does an operations manager spa do?

An Operations Manager in a spa oversees the daily activities and overall operation of the spa facility. They are responsible for managing staff, ensuring high standards of customer service, maintaining inventory and equipment, and implementing policies and procedures to enhance efficiency. Additionally, they often handle budgeting, marketing initiatives, and compliance with health and safety regulations. Their role is crucial in creating a relaxing and professional environment for both clients and employees.

What are the key skills and qualifications needed to thrive as an operations manager spa?

To thrive as an Operations Manager Spa, you need expertise in hospitality management, business operations, and staff supervision, often supported by a degree in hospitality or business administration. Familiarity with spa management software, booking systems, and inventory control tools is typically required. Exceptional customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient spa operations, high client satisfaction, and a motivated team, which are critical for business success.

What are some common challenges faced by an operations manager spa, and how can they be addressed?

Operations Managers in spas often encounter challenges such as balancing high-quality customer service with efficient staff scheduling and resource management. Another common hurdle is maintaining consistent service standards during peak hours or seasonal fluctuations. To address these challenges, effective communication with the team, investment in staff training, and implementing robust operational procedures are key. Leveraging spa management software can also help streamline daily operations and ensure smooth coordination among therapists, front desk staff, and management.

What is the difference between Operations Manager Spa vs Front Desk Supervisor?

AspectOperations Manager SpaFront Desk Supervisor
Primary RoleOversees overall spa operations, staff management, and service qualityManages front desk staff, guest check-in/out, and customer service
Required CredentialsExperience in spa management, hospitality, or related certificationsCustomer service experience, hospitality or spa knowledge often preferred
Work EnvironmentOffice and operational areas within the spa facilityFront desk and reception areas
Employer & Industry UsageCommon in luxury spas, wellness centers, and resortsFound in hotels, resorts, and day spas

The Operations Manager Spa focuses on overall management, staff coordination, and service standards, while the Front Desk Supervisor handles guest interactions and front desk operations. Both roles are essential in the spa industry but differ in scope and responsibilities.

How much do operations managers in spa make in the US?

Operations managers in spas in the US typically earn between $50,000 and $80,000 annually, with the average around $60,000. Salaries can vary based on location, experience, and the size of the spa, and the role often requires strong leadership, customer service skills, and knowledge of spa operations and management software.
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Cities with the most Operations Manager Spa job openings:

What states have the most Operations Manager Spa jobs?

States with the most job openings for Operations Manager Spa jobs include:

What job categories do people searching Operations Manager Spa jobs look for?

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Operations Manager Spa jobs near you
Infographic showing various Operations Manager Spa job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Spa Front Office Supervisor - Mii amo

Enchantment Group Management Company Llc

Sedona, AZ • On-site

$39K - $53K/yr

Other

Re-posted 9 days ago

Job description

Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you!
At Mii amo, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Basic Function: Lead the Mii amo Spa Coordinators, Spa Attendants, Concierge and Bell Staff and be responsible for delivering an unequaled spa experience for guests. Work with other managers and supervisors and oversees all aspects of the spa and related services including, but not limited to, developing and monitoring front desk staffing, reservations, locker room and pool/bell staff, SOP's, check-in-procedures and guest service. Act as additional support and cover shifts as a Spa Coordinator as needed
Work Performed:

  1. Assist Front Office Manager, Spa Coordinators, Concierges, Bell Staff and Lounge Attendants during operations, including positive reinforcement and disciplinary action when appropriate
  2. Monitor and reinforce quality standards through daily feedback with employees as set by Management and Preferred standards
  3. Review staffing levels for today, tomorrow and the next day to ensure levels are appropriate given business needs
  4. Assist in preparing and executing Spa Coordinator, Concierge, Bell Staff and Lounge Attendant evaluations with Front Office Manager
  5. Maintain open communication with management, employees, and guests and communicate all goals and appropriate information with spa staff
  6. Maintain SOPs, Training Manuals and operational checklists
  7. Lead and monitor new hire training for Spa Coordinators, Concierge, Bell Staff and Spa Attendants
  8. Ensure proper procedures of cash handling and billing for services received are being followed
  9. Complete billing adjustments to both guest bills and house accounts
  10. Participate in hiring staff and ensuring proper on boarding/training for maximum efficiency in department
  11. Orchestrate all group billing and communication to coordinator team and accounting department
  12. Continually update department documentation including training binder, SOP and checklists
  13. Ensure arrival preparation is complete including communication of nuggets and room moves
  14. Attend Spa Coordinator, Spa Attendant, Concierge and Bell Staff meetings
  15. Facilitate daily crossover meetings and lounge line ups
  16. Work diligently to uphold facility standards by completing and monitoring completion of walk-throughs
  17. Diligently work towards promoting a team environment within the department and as a resort as a whole
  18. Promote cross and upselling by team members
  19. Cross train and work within Mii amo Reservations as needed
  20. Monitoring and upholding facilities and rooms to Mii amo standards
  21. Work diligently with Spa Supervisors to ensure effective spa operations
  22. Act as MOD in absence of manager to rectify potential guest and staff issues
  23. Fill in when necessary as Front Desk, Reservations, Spa Attendant, Concierge and Bell Staff
  24. Attend necessary meetings at the resort
  25. Other duties as assigned
Supervision Exercised: Spa Coordinators, Spa Attendants, Concierge, Bell Staff
Supervision Received: Front Office Manager, Assistant General Manager, and General Manager
Responsibilities and Authorities:
  1. Serve as a destination guest point person ensuring proper preparation, check-in and check-out procedures
  2. Act as a Maestro specialist to assist in training and monitoring that staff is following the correct procedures for data entry and correcting discrepancies
  3. Support and communicate with Front Office Manager to ensure all supervisor tasks are completed on a daily and weekly basis

Minimum Requirements:
Excellent communication skills and possess a working knowledge of the spa and health industry. Skilled in the operation of hotel Property Management Systems. The ability to read and interpret documents such as safety rules, operating and procedure manuals, reservation printouts and budget reports. The ability to think and respond quickly to pending problems and ability to effectively process information and prioritize tasks at hand. Ability to make decisions that are in the guest and spa's best interest.
Physical Requirements:
20% Sitting
80% Walking, standing and bending
Lifting/carrying up to 50 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to drive golf cart on occasion as necessary

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