ZipRecruiter

Log In

1

Operations Manager Spa Jobs (NOW HIRING)

Grand View Lodge

Spa Operations Manager

Nisswa, MN · On-site

$65K - $75K/yr

Grand View Lodge is seeking a polished, proactive Spa Operations Manager to lead the day-to-day operations of our spa, one of the signature experiences within our full-service resort. Working closely ...

OneSpaWorld

Spa Operations Manager

Orlando, FL · On-site

Job Summary Operations Manager will help lead the day spa experience. As a member of the spa leadership team, the Operations Manager, will work closely with the Spa Director in driving top-line ...

Rancho Valencia Resort & Spa

Spa Concierge

San Diego, CA

$14.75 - $18.25/hr

Assistant Spa Manager, Spa Director Revised Date: October 2019 SUMMARY The Spa Concierge is ... operation * Ensure consistent delivery of Forbes 5-star and Rancho Valencia standards at all times

Hand & Stone

Spa Manager

Midlothian, VA

$45K - $50K/yr

The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service. Spa Manager Performance will be based on the ...

San Manuel Casino

Supervisor, Spa Services

Highland, CA

$41.20K - $55.60K/yr

Reporting to the Manager, Spa and Pool Services the Supervisor, Spa Services provides leadership, direction and supervision of a team supporting the daily operations of the Hotel's beauty and ...

next page

Showing results 1-20

People also search for

All JobsOperations Spa JobsOperations Manager Spa Jobs

Operations Manager Spa information

See salary details

$31K

$63.5K

$118.5K

How much do operations manager spa jobs pay per year?

As of May 30, 2026, the average yearly pay for operations manager spa in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Manager Spa, and why are they important?

To thrive as an Operations Manager Spa, you need expertise in hospitality management, business operations, and staff supervision, often supported by a degree in hospitality or business administration. Familiarity with spa management software, booking systems, and inventory control tools is typically required. Exceptional customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient spa operations, high client satisfaction, and a motivated team, which are critical for business success.

What are some common challenges faced by an Operations Manager in a spa environment, and how can they be addressed?

Operations Managers in spas often encounter challenges such as balancing high-quality customer service with efficient staff scheduling and resource management. Another common hurdle is maintaining consistent service standards during peak hours or seasonal fluctuations. To address these challenges, effective communication with the team, investment in staff training, and implementing robust operational procedures are key. Leveraging spa management software can also help streamline daily operations and ensure smooth coordination among therapists, front desk staff, and management.

What does an Operations Manager in a spa do?

An Operations Manager in a spa oversees the daily activities and overall operation of the spa facility. They are responsible for managing staff, ensuring high standards of customer service, maintaining inventory and equipment, and implementing policies and procedures to enhance efficiency. Additionally, they often handle budgeting, marketing initiatives, and compliance with health and safety regulations. Their role is crucial in creating a relaxing and professional environment for both clients and employees.

What is the difference between Operations Manager Spa vs Front Desk Supervisor?

AspectOperations Manager SpaFront Desk Supervisor
Primary RoleOversees overall spa operations, staff management, and service qualityManages front desk staff, guest check-in/out, and customer service
Required CredentialsExperience in spa management, hospitality, or related certificationsCustomer service experience, hospitality or spa knowledge often preferred
Work EnvironmentOffice and operational areas within the spa facilityFront desk and reception areas
Employer & Industry UsageCommon in luxury spas, wellness centers, and resortsFound in hotels, resorts, and day spas

The Operations Manager Spa focuses on overall management, staff coordination, and service standards, while the Front Desk Supervisor handles guest interactions and front desk operations. Both roles are essential in the spa industry but differ in scope and responsibilities.

More about Operations Manager Spa jobs
What cities are hiring for Operations Manager Spa jobs? Cities with the most Operations Manager Spa job openings:
What states have the most Operations Manager Spa jobs? States with the most job openings for Operations Manager Spa jobs include:
What job categories do people searching Operations Manager Spa jobs look for? The top searched job categories for Operations Manager Spa jobs are:
Operations Manager Spa jobs near you
Infographic showing various Operations Manager Spa job openings in the United States as of May 2026, with employment types broken down into 15% As Needed, 57% Full Time, 21% Part Time, 1% Contract, and 6% Nights. Highlights an 100% Physical job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Spa Operations Manager

Spa Operations Manager

Grand View Lodge

Nisswa, MN • On-site

$65K - $75K/yr

Full-time

Posted 25 days ago

Job description

Position Overview:
Grand View Lodge is seeking a polished, proactive Spa Operations Manager to lead the day-to-day operations of our spa, one of the signature experiences within our full-service resort. Working closely with the Director of Spa & Wellness, you'll manage a talented team, uphold the exceptional standards our guests expect, and help drive the business forward through strong leadership, cross-department collaboration, and a genuine passion for the guest experience. This is a role for someone who leads by example: professional, positive, and deeply detail oriented.

About Grand View Lodge & Cote Hospitality:

For over 100 years, Cote Hospitality has crafted transformative guest experiences across world-class resorts and camps. At Grand View Lodge, that means exceptional wellness woven into a full resort lifestyle, golf, dining, events, and more, all grounded in our CoteCares culture of belonging, respect, and shared purpose.

Duties & Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lead daily spa operations, maintaining exceptional standards of cleanliness, organization, and guest satisfaction throughout the spa environment.
  • Hire, train, coach, and evaluate all spa team members; partner with Human Resources as needed for counseling and performance management.
  • Foster a culture of accountability, positivity, and continuous improvement through proactive communication and present leadership.
  • Build and manage staff schedules to ensure appropriate coverage and operational efficiency.
  • Co-manage supply inventories, including ordering and requisitioning alongside current team members.
  • Communicate regularly with the Director of Spa & Wellness on operations, team performance, guest feedback, and opportunities for growth.
  • Build strong, collaborative relationships across spa and resort departments, teamwork is central to how we operate.
  • Lead and facilitate team meetings and training sessions, ensuring clarity and alignment.
  • Support retail initiatives and drive revenue through effective merchandising and team engagement.
  • Utilize spa management systems (Book4Time preferred) and Microsoft Office for scheduling, reporting, and payroll functions.
  • This is a resort hospitality role, availability on weekends, holidays, and extended hours during peak seasons is required.
  • Other duties as assigned.

What you bring:

  • Minimum 2 to 3 years of management experience in a spa or hospitality setting.
  • A guest-centric mindset and a high standard for detail, you notice what others miss and take pride in the experience you create.
  • Strong interpersonal and communication skills; you build trust across teams and departments naturally.
  • Experience coaching and developing team members, ideally with an understanding of HR best practices.
  • Professional, punctual, and consistently positive, you model the culture you want your team to embody.
  • Computer proficiency for scheduling, reporting, and payroll; Microsoft Word and Excel required, Book4Time experience a strong plus.
  • Ability to read chemical labels and prepare clear, complete written reports and assessments.
  • Physical capability to stand and walk for extended periods, climb stairs, reach, and bend; occasional lifting up to 30 lbs.
  • Retail sales or buying experience is a plus.

Why join us:

You'll be part of a team that genuinely invests in its people. CoteCares isn't a tagline, it's how we show up for each other every day. You'll have the opportunity to build and shape a high-performing spa team, grow alongside a Director who values collaboration, and make your mark at one of the Midwest's most beloved resort destinations.

#GVL

Apply