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Operations Manager Spa Jobs in Pennsylvania (NOW HIRING)

HHM Hotels

Spa Concierge

Philadelphia, PA

$19 - $24.70/hr

Potential Career Path Lead Spa Concierge - Spa Operations Manager - Spa Director Position Requirements * Immediately greet guest and offer to assist with their needs. * Make and confirm reservations.

Rittenhouse Hotel

Spa Concierge

Philadelphia, PA · On-site

$13.50 - $16.50/hr

Potential Career Path Lead Spa Concierge - Spa Operations Manager - Spa Director Position Requirements * Immediately greet guest and offer to assist with their needs. * Make and confirm reservations.

Rittenhouse Hotel

Spa Concierge

Philadelphia, PA · On-site

$13.50 - $16.50/hr

Potential Career Path Lead Spa Concierge - Spa Operations Manager - Spa Director Position Requirements * Immediately greet guest and offer to assist with their needs. * Make and confirm reservations.

Arch Amenities Group

Spa Director

Philadelphia, PA · On-site

Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting ...

Career Site

Spa Director

Philadelphia, PA · On-site

Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting ...

Arch Amenities Group

Spa Director

Philadelphia, PA · On-site

Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting ...

HHM Hotels

Spa Supervisor

Philadelphia, PA

$22 - $25/hr

Spa Supervisor Oversee the daily operations of the Spa including the operational needs, guest service, and team member related situations. Essential Job Functions * Manage scheduling of staff ...

Rittenhouse Hotel

Spa Supervisor

Philadelphia, PA · On-site

$39K - $53K/yr

Spa Supervisor Oversee the daily operations of the Spa including the operational needs, guest service, and team member related situations. Essential Job Functions * Manage scheduling of staff ...

Rittenhouse Hotel

Spa Supervisor

Philadelphia, PA · On-site

$39K - $53K/yr

Spa Supervisor Oversee the daily operations of the Spa including the operational needs, guest service, and team member related situations. Essential Job Functions * Manage scheduling of staff ...

Hersheypark

Spa Director

Hershey, PA · On-site

$80 - $120/hr

Collaborate with senior Hotel Hershey leadership and HE&R locations to align spa operations with corporate goals, partnering with reservations and revenue management teams to maximize revenue ...

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All JobsOperations Spa JobsOperations Manager Spa JobsOperations Manager Spa Jobs in Pennsylvania

Operations Manager Spa information

What does an operations manager spa do?

An Operations Manager in a spa oversees the daily activities and overall operation of the spa facility. They are responsible for managing staff, ensuring high standards of customer service, maintaining inventory and equipment, and implementing policies and procedures to enhance efficiency. Additionally, they often handle budgeting, marketing initiatives, and compliance with health and safety regulations. Their role is crucial in creating a relaxing and professional environment for both clients and employees.

What are the key skills and qualifications needed to thrive as an operations manager spa?

To thrive as an Operations Manager Spa, you need expertise in hospitality management, business operations, and staff supervision, often supported by a degree in hospitality or business administration. Familiarity with spa management software, booking systems, and inventory control tools is typically required. Exceptional customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient spa operations, high client satisfaction, and a motivated team, which are critical for business success.

What are some common challenges faced by an operations manager spa, and how can they be addressed?

Operations Managers in spas often encounter challenges such as balancing high-quality customer service with efficient staff scheduling and resource management. Another common hurdle is maintaining consistent service standards during peak hours or seasonal fluctuations. To address these challenges, effective communication with the team, investment in staff training, and implementing robust operational procedures are key. Leveraging spa management software can also help streamline daily operations and ensure smooth coordination among therapists, front desk staff, and management.

What is the difference between Operations Manager Spa vs Front Desk Supervisor?

AspectOperations Manager SpaFront Desk Supervisor
Primary RoleOversees overall spa operations, staff management, and service qualityManages front desk staff, guest check-in/out, and customer service
Required CredentialsExperience in spa management, hospitality, or related certificationsCustomer service experience, hospitality or spa knowledge often preferred
Work EnvironmentOffice and operational areas within the spa facilityFront desk and reception areas
Employer & Industry UsageCommon in luxury spas, wellness centers, and resortsFound in hotels, resorts, and day spas

The Operations Manager Spa focuses on overall management, staff coordination, and service standards, while the Front Desk Supervisor handles guest interactions and front desk operations. Both roles are essential in the spa industry but differ in scope and responsibilities.

How much do operations managers in spa make in the US?

Operations managers in spas in the US typically earn between $50,000 and $80,000 annually, with the average around $60,000. Salaries can vary based on location, experience, and the size of the spa, and the role often requires strong leadership, customer service skills, and knowledge of spa operations and management software.

What are popular job titles related to Operations Manager Spa jobs in Pennsylvania?

For Operations Manager Spa jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Operations Manager Spa jobs in Pennsylvania look for?

The top searched job categories for Operations Manager Spa jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Operations Manager Spa jobs?

Cities in Pennsylvania with the most Operations Manager Spa job openings:

Operations Manager Spa jobs near you
Infographic showing various Operations Manager Spa job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Spa Concierge

HHM Hotels

Philadelphia, PA

$19 - $24.70/hr

Part-time

Re-posted 7 days ago

HHM Hotels rating

6.6

Company rating: 6.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

47th of 108 rated hotels

Job description

Overview

Opportunity: Spa Concierge

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.


Potential Career Path

Lead Spa Concierge - Spa Operations Manager - Spa Director


Position Requirements

  • Immediately greet guest and offer to assist with their needs.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or PMS system.
  • Receive and resolve guest complaints, elevating to management if necessary.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Ensure high guest satisfaction scores and work towards increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s Earth View program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Experience

  • College degree or comparable work experience.
  • Previous customer service experience or equivalent training required.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe


People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

What HHM Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

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