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Onboarding Program Manager Jobs (NOW HIRING)

Burroughs, Inc.

Onboarding Program Manager

Elmhurst, IL · On-site

$82K - $124K/yr

Job Summary The Onboarding Program Manager is responsible for designing, building, and continuously improving a cohesive, unified, and repeatable onboarding program for Burroughs' technical workforce.

Burroughs

Onboarding Program Manager

Elmhurst, IL · On-site

Job Summary The Onboarding Program Manager is responsible for designing, building, and continuously improving a cohesive, unified, and repeatable onboarding program for Burroughs' technical workforce.

Loomis

Onboarding Program Manager

Elmhurst, IL · On-site

$82K - $124K/yr

Job Summary The Onboarding Program Manager is responsible for designing, building, and continuously improving a cohesive, unified, and repeatable onboarding program for Burroughs' technical workforce.

Burroughs

Onboarding Program Manager

Elmhurst, IL · On-site

$82K - $124K/yr

Job Summary The Onboarding Program Manager is responsible for designing, building, and continuously improving a cohesive, unified, and repeatable onboarding program for Burroughs' technical workforce.

BaseTen

Onboarding Program Manager Baseten powers mission-critical inference for the world's most dynamic AI companies. By uniting applied AI research, flexible infrastructure, and seamless developer tooling ...

New

Genesys

Onboarding Program Manager

Durham, NC · On-site

Design distinct onboarding journeys for new and promoted managers * Clarify leadership expectations ... Experience leveraging HR technology, automation, and/or AI in talent programs Who You Are / What ...

Baseten

Onboarding Program Manager

San Francisco, CA · On-site

$160K - $200K/yr

THE ROLE We're hiring an Onboarding Program Manager to build and lead onboarding at Baseten, setting new hires up to do the best work of their careers. You'll ensure every person who joins us (we're ...

BaseTen

Onboarding Program Manager

San Francisco, CA

THE ROLE We're hiring an Onboarding Program Manager to build and lead onboarding at Baseten, setting new hires up to do the best work of their careers. You'll ensure every person who joins us (we're ...

Agilent

Sales Onboarding Program Manager

Wilmington, DE · On-site +1

$118.48K - $194.38K/yr

The Sales Onboarding Program Manager is responsible for designing, delivering, and continuously optimizing the onboarding experience for new hires within the commercial organization. This role will ...

Agilent

$118.48K - $194.38K/yr

TheSales Onboarding Program Manageris responsible fordesigning, delivering, and ... This role will collaborate closely with Sales Managers, Product Managers,Channel Partner ...

Agilent

OR · On-site

$118.48K - $194.38K/yr

TheSales Onboarding Program Manageris responsible fordesigning, delivering, and ... This role will collaborate closely with Sales Managers, Product Managers,Channel Partner ...

Black Box

HR Onboarding Program Manager

Rayville, LA · On-site

Position Summary The HR Onboarding Program Manager will lead the design, implementation, and continuous improvement of onboarding programs at Black Box, with a focus on technical, field-based, and ...

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Onboarding Program Manager information

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$30K

$71.3K

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How much do onboarding program manager jobs pay per year?

As of May 28, 2026, the average yearly pay for onboarding program manager in the United States is $71,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $80,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Onboarding Program Manager, and why are they important?

To thrive as an Onboarding Program Manager, you need expertise in employee onboarding processes, project management, and a background in HR or organizational development, often supported by a bachelor’s degree in a related field. Familiarity with HRIS platforms, onboarding software, and project management tools like Asana or Trello is highly beneficial. Exceptional communication, organizational skills, and a customer-focused mindset help build rapport with new hires and coordinate cross-functional teams. These skills ensure a seamless onboarding experience, driving employee engagement, retention, and overall organizational effectiveness.

How does an Onboarding Program Manager typically collaborate with other departments to ensure a smooth new hire experience?

Onboarding Program Managers work closely with HR, IT, hiring managers, and sometimes department-specific trainers to coordinate all aspects of a new employee’s introduction to the company. They ensure that necessary equipment, access, and training are ready before the start date and facilitate communication between teams to address any unique onboarding needs. Regular meetings and feedback loops with these departments help refine the onboarding process, ensuring consistency and continuous improvement. This collaboration is essential for creating a positive, efficient, and engaging experience for new hires.

What is an Onboarding Program Manager?

An Onboarding Program Manager is responsible for designing, implementing, and overseeing the process that helps new employees integrate into an organization. They coordinate orientation sessions, develop training materials, and ensure that new hires have the resources and support they need to become productive team members quickly. Their role often involves collaborating with HR, department leaders, and IT to streamline onboarding processes and improve the overall new hire experience.

What is the difference between Onboarding Program Manager vs Onboarding Specialist?

AspectOnboarding Program ManagerOnboarding Specialist
ResponsibilitiesOversees onboarding programs, manages teams, develops strategiesExecutes onboarding tasks, assists new hires, manages individual onboarding sessions
Required CredentialsTypically requires experience in HR or program management, certifications like SHRM or HR certificationsOften requires HR or related certifications, strong communication skills
Work EnvironmentStrategic, managerial, often in HR or Talent Acquisition departmentsOperational, hands-on, directly interacts with new employees

The Onboarding Program Manager focuses on designing and managing onboarding strategies at a program level, while the Onboarding Specialist handles the day-to-day onboarding activities for new hires. Both roles require HR knowledge and certifications, but the Program Manager has a broader, strategic scope compared to the Specialist's operational focus.

More about Onboarding Program Manager jobs
What cities are hiring for Onboarding Program Manager jobs? Cities with the most Onboarding Program Manager job openings:
What states have the most Onboarding Program Manager jobs? States with the most job openings for Onboarding Program Manager jobs include:
What job categories do people searching Onboarding Program Manager jobs look for? The top searched job categories for Onboarding Program Manager jobs are:
Onboarding Program Manager jobs near you
Infographic showing various Onboarding Program Manager job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $71,266 per year, or $34.3 per hour.
Onboarding Program Manager

Onboarding Program Manager

Burroughs, Inc.

Elmhurst, IL • On-site

$82K - $124K/yr

Full-time

Posted 3 days ago

Job description

With over 140 years of innovation and service excellence, Burroughs keeps technology running for some of the largest financial institutions and retailers across North America. Through our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies-ensuring our customers experience maximum uptime and performance every day.
At Burroughs, we believe in growing our people as much as we grow our technology services. Many of our leaders began their careers in the field, and their success stories continue to inspire new generations of technicians, engineers, and support professionals. Our work is diverse, dynamic, challenging, and rewarding-but for those with curiosity, integrity, and a drive to learn, Burroughs is a place to build a lasting and meaningful career.
Job Summary
The Onboarding Program Manager is responsible for designing, building, and continuously improving a cohesive, unified, and repeatable onboarding program for Burroughs' technical workforce. This role sits within the Training organization and plays a critical role in accelerating speed to competency and confidence for new hires supporting Burroughs-serviced and installed products. This individual will leverage AI-enabled learning technologies, content curation and data-lake strategies, augmented reality (AR), and mentorship-style shadowing models to modernize onboarding across field service, technical support, and product-centric roles. The role blends instructional design, knowledge architecture, and emerging technology to ensure onboarding is scalable, measurable, and tightly aligned to operational outcomes.
Essential Functions / Key Responsibilities
  • Design and own a standardized, role-based onboarding framework that can be consistently deployed across products, regions, and technical roles.
  • Build structured onboarding journeys that blend digital learning, instructor-led or virtual sessions, mentorship-style shadowing, and hands-on labs and simulations.
  • Ensure onboarding content progresses logically from foundational knowledge to job-ready execution.

Knowledge, Skills & Abilities
  • AI-Enabled Learning & Knowledge Architecture
  • Leverage AI technologies to surface relevant onboarding content contextually, reduce time spent searching for technical information, and improve learner confidence during early field assignments.
  • Partner with relevant teams to aggregate technical content into a centralized, searchable knowledge data lake.
  • Apply metadata, tagging, and taxonomy standards to ensure content is discoverable and continuously usable.

Content Curation & Knowledge Consolidation
  • Identify and inventory all pockets of technical content across the organization.
  • Curate, normalize, and structure content into a single source of truth for onboarding and early-tenure support.
  • Establish governance for content quality, ownership, and lifecycle management.

Augmented Reality & Experiential Learning
  • Incorporate augmented reality (AR) and immersive learning approaches to support equipment familiarity, installation workflows, and maintenance and troubleshooting procedures.
  • Collaborate with SMEs and vendors to align AR use cases to real-world field scenarios.

Mentor & Shadowing Program Enablement
  • Design scalable mentorship-style onboarding models that pair new hires with experienced technicians or specialists.
  • Create structured shadowing plans, observation checklists, and skill validation milestones.
  • Ensure consistency and quality across regions while allowing for local operational nuance.

Measurement, Optimization & Continuous Improvement
  • Define onboarding KPIs tied to operational outcomes such as time to first independent job, time to productivity, early-tenure error rates or callbacks, and new-hire confidence metrics.
  • Use data and feedback to continuously refine onboarding pathways and learning assets.

Education & Experience
Preferred Qualifications
  • 2-5 years experience supporting field service, ATM, POS, smart safe, robotics, or unattended technology environments.
  • Familiarity with AR/VR learning platforms.
  • Experience with AI-powered search or knowledge tools.
  • Background in instructional design models.
  • Experience aligning onboarding outcomes to service or customer performance metrics.

Core Competencies
  • Systems thinking and learning architecture design.
  • Strong collaboration across technical and operational teams.
  • Ability to translate complex technical information into structured learning pathways.
  • Change leadership and influence without authority.
  • Data-driven decision making and continuous improvement mindset.

Physical Requirements & Working Conditions
  • This is a largely sedentary role requiring use of typical office equipment such as a computer, laptop, and phone.
  • Office-based position.

Burroughs is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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