ZipRecruiter

Log In

1

Msp Program Manager Jobs (NOW HIRING)

Hays

Program Manager

Santa Clara, CA · Hybrid

This client opportunity in our MSP is a high-pace, customer centric environment where you will have ... Management of program deliverables as outlined in MSA * Provide specialist expert advice, support ...

Blackpoint Cyber

MSP, Partner Marketing Manager

$115K - $150K/yr

Build and manage email nurture programs for MSP partners across different stages of the lifecycle. * Lead MSP-exclusive initiatives such as webinars, campaigns, and value-driven programs in ...

IT America Inc

Sr. Program Manager

Miami, FL · On-site

$110K - $111K/yr

Position: Sr. Program Manager Location: Island of Aruba (Hybrid) Duration: 12-15 Months Note ... PMP, PRINCE2, or MSP is required; SAFe or equivalent Agile credentials are advantageous. * Prior ...

Horizon3.ai

Staff Revenue Operations Manager

Partner with Partner Operations and Channel teams on MSP program mechanics, deal registrations ... Deep fluency in Salesforce, covering opportunity management, pipeline reporting, territory logic ...

New

DoiT

Manager, MSP Indirect Channels

Partner with Marketing to develop campaigns, events, and programs designed to generate pipeline ... MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in ...

NinjaOne

Community Programs Manager

Baltimore, MD · On-site

CAB & User Group Program Management: Own end-to-end planning and execution for MSP and IT Customer Advisory Boards and User Groups, including meeting cadence, agenda development, logistics ...

next page

Showing results 1-20

All JobsMsp Program Manager Jobs

Msp Program Manager information

See salary details

$38.5K

$107.5K

$157K

How much do msp program manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for msp program manager in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
More about Msp Program Manager jobs
What cities are hiring for Msp Program Manager jobs? Cities with the most Msp Program Manager job openings:
What are the most commonly searched types of Msp Program jobs? The most popular types of Msp Program jobs are:
What states have the most Msp Program Manager jobs? States with the most job openings for Msp Program Manager jobs include:
What job categories do people searching Msp Program Manager jobs look for? The top searched job categories for Msp Program Manager jobs are:
Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in the United States as of June 2026, with employment types broken down into 79% Part Time, 4% Temporary, and 17% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $107,460 per year, or $51.7 per hour.

Channels Operations Manager, Managed Services

Rubrik Job Board

Palo Alto, CA • On-site

$140K - $210K/yr

Full-time

Posted 8 days ago

Job description

Job Summary
Rubrik's Global Partner Organization is seeking an experienced and strategic leader to serve as a trusted business partner to our managed services ecosystem. In this role, you will own the operational strategy, program design, and go-to-market execution for Rubrik's managed services business-driving alignment across managed service providers (MSPs), field sales, marketing, and product teams.
This is not a transactional operations role. You will act as a strategic advisor to MSP partners and internal stakeholders alike, shaping how Rubrik engages with and grows its MSP channel. You bring a proven track record of influencing without authority, building lasting partner relationships, and translating business strategy into executable programs. Your efforts will directly influence Rubrik's market positioning and revenue growth in managed services.
What You'll Do
  • Strategic Partnership: Build deep relationships with MSP leadership to drive mutual growth and platform commitment.
  • Business Planning: Create annual and semi-annual business plans with sales, setting shared goals and performance milestones
  • Performance Management: Lead Quarterly Business Reviews (QBRs) to assess progress, address risks, and align on future priorities.
  • Programs: Partner with the programs and incentives team to evolve the MSP program framework, including partner tiers, onboarding requirements, incentive structures, and growth criteria that reward and accelerate top performers.
  • GTM Strategy: Develop and evangelize a GTM Strategy and Plan for the managed services route to market, galvanizing cross-functional action and ensuring consistent execution across field, marketing, and partner teams.
  • Data & Metrics: Define and track metrics for individual MSP performance and program health, creating leading-indicator frameworks that enable proactive intervention and growth planning.
  • Pipeline and Forecast: Drive pipeline accountability and forecast accuracy across the MSP channel, partnering with sales leadership to ensure visibility and predictability in MSP-sourced revenue.
  • Process and tools: Lead highly cross-functional initiatives to identify and close gaps in managed services processes and systems, working across sales, product, finance, and partner success.
  • Internal Advocacy: Serve as the internal champion for MSP partner needs, translating partner feedback into actionable insights for product, marketing, and enablement teams.

Experience You'll Need
To be successful in this role, candidates should meet the following requirements:
  • Minimum of a Bachelor's degree from an accredited four-year university.
  • 5-7 years in a strategy and operations, channel operations, or partner success function within a technology or SaaS environment.
  • Track record of serving as a strategic advisor or business partner to external partners or customers, driving joint business planning and outcomes.
  • Proven ability to own and drive large cross-functional GTM initiatives in a fast-paced enterprise environment.
  • Robust analytical background with familiarity with Salesforce, Tableau, or equivalent tools for pipeline and performance reporting.

Preferred Skills
  • Ability to develop trust-based with cross-functional internal stakeholders, driving alignment and results without direct authority.
  • Experience managing channel ecosystems at scale, with a strong understanding of the MSP business model and go-to-market motion.
  • Strategic mindset with the ability to develop a GTM playbook in line with organizational objectives, then operationalize it across teams.
  • Strong analytical instincts-able to deconstruct complex problems, leverage data to drive decisions, and translate insights into partner-facing and executive-ready recommendations.
  • Aptitude to identify growth opportunities within the managed services route to market and build programs that capture them.
  • Solid experience with Salesforce and Tableau; comfort working with pipeline data and partner performance metrics.
  • Excellent communication and executive presence-comfortable presenting to senior leaders, facilitating partner executive sessions, and driving cross-functional alignment.

#LI-RF1
The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
US Pay Range
$140,100-$210,100 USD
Join Us in Securing and Accelerating the World's AI Transformation
Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.
Linkedin | X (formerly Twitter) | Instagram | Rubrik.com
Inclusion @ Rubrik
At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:
  • Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
  • Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
  • Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
EEO IS THE LAW
NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

Apply