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Msp Program Manager Jobs in Chicago, IL (NOW HIRING)

DoiT

Manager, MSP Indirect Channels

Chicago, IL · Remote

Partner with Marketing to develop campaigns, events, and programs designed to generate pipeline ... MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in ...

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Access One Inc.

Sales Manager

Chicago, IL · On-site

$180K - $200K/yr

The ideal candidate understands the MSP sales cycle, excels at building recurring‑revenue ... Access to health programs such as gym membership incentives * Comprehensive benefits including ...

DYOPATH

Product Manager

Oakbrook Terrace, IL · Remote

$130K/yr

Product Manager (MSP / MSSP Services) Build What We Sell. Scale What We Deliver. Define What's Next ... Align product needs with training and enablement programs * Train internal teams across Sales ...

Andromeda

Account Manager

Lockport, IL · On-site

$80K - $85K/yr

Where: We are an MSP in the southwest suburbs of Chicago. You must be local to this area. How ... Mentorship Program & Opportunities The Fine Print We do require drug testing and background ...

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LibSys Inc

Security liaison consultant

Chicago, IL · On-site

... program effectiveness Conduct weekly security review meeting with MSP security teams and other teams who manage security in the region Reviews internal processes, standards, guidelines, requirements ...

Cna

M365 Administrator

Chicago, IL

... through a Managed Service Provider (MSP). Your scope spans both modern Microsoft platforms ... Drive change enablement through communication plans, training and adoption programs, and ...

CNA

M365 Administrator

Chicago, IL · On-site

... through a Managed Service Provider (MSP). Your scope spans both modern Microsoft platforms ... Drive change enablement through communication plans, training and adoption programs, and ...

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All JobsMsp Program Manager JobsMsp Program Manager Jobs in Chicago, IL

Msp Program Manager information

See Chicago, IL salary details

$39.7K

$110.7K

$161.7K

How much do msp program manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for msp program manager in Chicago, IL is $110,700.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,900.00 and $136,500.00 per year, depending on experience, location, and employer.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are the most commonly searched types of Msp Program jobs in Chicago, IL? The most popular types of Msp Program jobs in Chicago, IL are:
What are popular job titles related to Msp Program Manager jobs in Chicago, IL? For Msp Program Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Msp Program Manager jobs in Chicago, IL look for? The top searched job categories for Msp Program Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Msp Program Manager jobs? Cities near Chicago, IL with the most Msp Program Manager job openings:
Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Chicago, IL as of June 2026, with employment types broken down into 42% Full Time, 44% Part Time, 3% Temporary, and 11% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $110,700 per year, or $53.2 per hour.
Senior Talent Acquisition Operations Specialist - Contingent Labor Management

Senior Talent Acquisition Operations Specialist - Contingent Labor Management

Abbott

North Chicago, IL

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Abbott rating

7.9

Company rating: 7.9 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

154th of 527 rated manufacturers

Job description

Apply Category: HR Location: Abbott Park, Illinois Duration: 6+ Months (potential for conversion to hire) 100% Onsite Responsibilities Lead day to day MSP program operations, ensuring SLA/KPI adherence, optimized rate cards, and high-performing supplier partnerships. Manage VMS activities (e.g., Beeline, SAP Fieldglass), including requisition workflows, approvals, compliance checks, reporting, and user support. Conduct quarterly business reviews with MSP and suppliers; drive action plans focused on fill rates, time to fill, quality, DEI outcomes, and cost optimization

Maintain and update program processes, policies, and SOPs in alignment with Procurement, Legal, HR, and other stakeholders. Serve as the primary escalation point for hiring managers and functional leaders to resolve issues promptly. Lead change management for new processes, technology enhancements, and policy updates; deliver training and enablement sessions.

Ensure compliance with worker classification rules, co-employment risk mitigation, tenure/cooling policies, and data privacy guidelines. Partner with Legal/Compliance on audits, documentation hygiene, and remediation as needed. Monitor and govern rate adherence, exceptions, and waivers.

Own program metrics and dashboards to track cycle times, cost savings, quality, supplier mix, and diversity utilization. Analyze trends to recommend sourcing strategies, rate card updates, and workforce mix decisions (contingent vs. FTE vs.

SOW). Lead cross-functional projects aimed at improving efficiency, stakeholder experience, and operational outcomes. Key Success Factors Advanced knowledge in MSP program operations.

Strong business acumen with the ability to influence senior stakeholders, negotiate with suppliers, and drive organizational change. Excellent written and verbal communication skills; comfortable delivering training and executive-level updates. Required Qualifications Bachelor's degree in Business, HR, Supply Chain, Operations, or related field.

6-8+ years of experience in contingent workforce, staffing, or MSP program operations with strong knowledge of MSP/VMS models. 2+ years of people leadership experience (direct or matrix). Demonstrated project management experience including scoping, planning, risk mitigation, and stakeholder communication.

Proficiency with VMS platforms (e.g., Beeline, SAP Fieldglass, Coupa) and advanced Excel; experience with BI tools (Power BI, Tableau) is a plus. Preferred Qualifications Experience overseeing SOW engagements in addition to staff augmentation programs. Background in regulated industries such as healthcare, life sciences, financial services, or manufacturing

Familiarity with global contingent workforce models (e.g., EOR, PEO) and international compliance nuances. Consultants Eligible Benefits Upon Waiting Period: Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account (for High Deductible Health Plans) Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit) Supplemental Life Insurance Short Term Disability (coverage varies by state) Long Term Disability Critical Illness, Hospital coverage, Accident Insurance MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance 401(k) Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines

Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs. Published on 13 Apr 2026, 5:55 PM.

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