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Msp Program Manager Jobs in Chicago, IL (NOW HIRING)

Partner with Marketing to develop campaigns, events, and programs designed to generate pipeline ... MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in ...

Sales Manager

Chicago, IL · On-site

$180K - $200K/yr

The ideal candidate understands the MSP sales cycle, excels at building recurring‑revenue ... Access to health programs such as gym membership incentives * Comprehensive benefits including ...

Product Manager (MSP / MSSP Services) Build What We Sell. Scale What We Deliver. Define What's Next ... Align product needs with training and enablement programs * Train internal teams across Sales ...

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Msp Program Manager information

See Chicago, IL salary details

$39.7K

$110.7K

$161.7K

How much do msp program manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for msp program manager in Chicago, IL is $110,700.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,900.00 and $136,500.00 per year, depending on experience, location, and employer.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are the most commonly searched types of Msp Program jobs in Chicago, IL? The most popular types of Msp Program jobs in Chicago, IL are:
What are popular job titles related to Msp Program Manager jobs in Chicago, IL? For Msp Program Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Msp Program Manager jobs in Chicago, IL look for? The top searched job categories for Msp Program Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Msp Program Manager jobs? Cities near Chicago, IL with the most Msp Program Manager job openings:
Infographic showing various Msp Program Manager job openings in Chicago, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $110,700 per year, or $53.2 per hour.
Contingent Workforce Program Manager

Contingent Workforce Program Manager

Stefanini Group

Deerfield, IL • Remote

Contractor

Posted 5 days ago


Job description

Stefanini Group is hiring!

Stefanini is looking for Senior Manager, Contingent Workforce Program Management (Remote)

For quick Apply, please reach out to Sahnaj Pervin- call: 2489360650 / email: sahnaj.pervin@stefanini.com

Work Hours: M-F (40 hours)

Work Location: Deerfield, IL - Remote

Shift: 1st Shift.
The Senior Manager, Contingent Labor Program Projects is responsible for leading the planning, coordination, and execution of key initiatives supporting the organization's contingent workforce program. This role will be instrumental in delivering program enhancements, supporting the expansion of contingent labor operations into the EMEA region, and ensuring successful implementation of strategic priorities established by HR Leadership. 

This is a highly visible role with regular interaction and exposure to senior HR leaders, cross-functional executives, and external workforce partners. The individual in this role will play a critical part in translating strategic direction into operational execution while providing leadership with clear project insights, risk assessments, and recommendations. 

The ideal candidate is a strong project and program management professional with prior experience implementing or enhancing MSP programs and a solid understanding of contingent workforce practices. 
Responsibilities:  

Program Execution & Project Management: 

  • Develop and manage detailed project plans, timelines, milestones, deliverables, and risk mitigation strategies in conjunction with the HR Project Sponsor and MSP Partner.
  • Coordinate cross-functional workstreams to ensure projects are completed on time, within scope, and aligned to business objectives. 
  • Monitor project progress, identify risks and dependencies, and drive timely resolution through effective stakeholder engagement. 
  • Proactively communicate project risks, issues, and potential impacts to the HR Project Sponsor, while recommending remediation plans, mitigation strategies, and decision points to support successful project outcomes. 
  • Ensure consistent project governance, documentation, and communication throughout the project lifecycle. 

EMEA Expansion Support:

  • Lead project activities associated with the expansion of the contingent labor program into the EMEA region. 
  • Coordinate with regional stakeholders, MSP partners, Legal, Procurement, HR, and Compliance teams to support implementation activities. 
  • Track key milestones, dependencies, and readiness activities to ensure successful deployment. 

MSP & Vendor Partnership:

  • Serve as a key liaison between the organization and MSP partner(s). 
  • Facilitate recurring business reviews, status meetings, and project governance discussions. 
  • Monitor vendor performance and foster strong partnerships to drive accountability and continuous improvement.

Stakeholder Management & Communication:

  • Partner effectively with HR, Procurement, Finance, Legal, Compliance, IT, and business leaders. 
  • Serve as a trusted advisor to the HR Project Sponsor by providing regular status updates, escalating critical risks early, and presenting recommended solutions. 

Executive Reporting:

  • Create executive-ready presentations, dashboards, and status updates. 
  • Prepare concise executive summaries and recommendations. 
  • Support a high-profile portfolio of initiatives with significant visibility across HR Leadership and key enterprise stakeholders.

Required Qualifications:

  • Bachelor's degree in a related field. 
  • 7+ years of project or program management experience. 
  • Experience implementing, managing, or enhancing an MSP contingent workforce program. 
  • Strong understanding of contingent labor operations, workforce solutions, supplier management, and workforce compliance. 

 

Success Factors:

  • Ability to anticipate risks and proactively escalate issues. 
  • Demonstrated executive presence and confidence operating in a highly visible environment. 
  • Ability to communicate effectively with executive leadership through concise and impactful reporting. 
  • Prior experience managing a contingent worker program or expansion in EMEA.
      

Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore, and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
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Education:Bachelor (BA, BS...)Employment Type: CONTRACTOR