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Msp Program Manager Jobs in Romeoville, IL (NOW HIRING)

Qualify and respond promptly to inbound leads, ensuring a strong first impression of Keeper's MSP program and products * Manage day-to-day partner requests for pricing, training, and renewals while ...

Pull data and metrics, will work with MSP to do assessments - will act as a Vendor Management manger - reporting track issues Enhance their program on a yearly basis. Making improvement processes ...

Pull data and metrics, will work with MSP to do assessments - will act as a Vendor Management manger - reporting track issues Enhance their program on a yearly basis. Making improvement processes ...

Track record of managing MSP or vendor relationships * Familiarity with cybersecurity programs, compliance technology, or IT governance * Strong project management skills -- comfortable owning Rocks ...

MSP Sales Specialist

Chicago, IL · On-site

$207K - $311K/yr

Manage all elements of the sales cycle selling to/partnering with Service Provider prospects and ... program) at any time, including for reasons related to individual performance, Company or ...

Account Manager

Lockport, IL · On-site

$80 - $85/hr

Where: We are an MSP in the southwest suburbs of Chicago. You must be local to this area. How ... Mentorship Program & Opportunities The Fine Print We do require drug testing and background ...

Account Manager

Lockport, IL · On-site

$80K - $85K/yr

We are an MSP in the southwest suburbs of Chicago. You must be local to this area. Conducting ... attend) Mentorship Program & Opportunities. The Fine Print We do require drug testing and ...

Be Seen First

... (QA) programs which foster continuous improvement and exceed Service Level Agreement (SLA ... Manage multi-tenant MSP operations including client-specific SLA monitoring, overnight escalation ...

Be Seen First

... (QA) programs which foster continuous improvement and exceed Service Level Agreement (SLA ... Manage multi-tenant MSP operations including client-specific SLA monitoring, overnight escalation ...

... program effectiveness Conduct weekly security review meeting with MSP security teams and other teams who manage security in the region Reviews internal processes, standards, guidelines, requirements ...

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Showing results 1-20

Msp Program Manager information

See Romeoville, IL salary details

$39.3K

$109.6K

$160.1K

How much do msp program manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for msp program manager in Romeoville, IL is $109,568.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,100.00 and $135,100.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What job categories do people searching Msp Program Manager jobs in Romeoville, IL look for?

The top searched job categories for Msp Program Manager jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Msp Program Manager jobs?

Cities near Romeoville, IL with the most Msp Program Manager job openings:

Infographic showing various Msp Program Manager job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $109,568 per year, or $52.7 per hour.

Inside Sales Representative MSP, SMB

Visa Hunt

Chicago, IL • On-site

$60 - $90/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Key responsibilities

  • Qualify and respond promptly to inbound leads to promote Keeper's MSP program and products

  • Manage partner requests for pricing, training, and renewals while identifying expansion opportunities

  • Conduct virtual demos to communicate Keeper's cybersecurity, password management, and privileged access solutions


Job description

Description

Keeper is hiring a driven Inside Sales Representative MSP, SMB to join our high producing sales team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while building new MSP relationships in this pivotal role!

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

About the Role

As an ISR SMB, MSP, you will play a critical role in driving Keeper Security’s MSP channel growth within the assigned territory. This position focuses on new partner development, inbound lead qualification, and revenue expansion within small-to-midsized MSP accounts. You will work closely with an MSP Account Manager to ensure comprehensive territory coverage, exceptional partner support, and consistent pipeline growth.

Responsibilities
  • Qualify and respond promptly to inbound leads, ensuring a strong first impression of Keeper’s MSP program and products
  • Manage day-to-day partner requests for pricing, training, and renewals while identifying expansion and cross-sell opportunities
  • Conduct engaging virtual demos that articulate Keeper’s value in cybersecurity, password management, and privileged access solutions
  • Research and reach out to potential MSP, MSSP, and Telco partners to generate new pipeline and drive program adoption
  • Work in tandem with the ISR 2 to transition growing accounts to strategic management while maintaining territory continuity
  • Participate in sales training and enablement activities to build expertise in Keeper’s portfolio and develop into a future ISR 2
  • Utilize CRM (Salesforce) and reporting tools to maintain accurate records of activity, pipeline status, and forecast accuracy
  • Ability to travel to and from customer meetings (locally, nationally, and internationally) & rent and/or operate a vehicle on behalf of the company
Requirements
  • 2+ years of experience in inside sales, channel development, or B2B SaaS sales
  • Foundational knowledge of the MSP and cybersecurity landscape
  • Excellent communication and organizational skills with a strong attention to detail
  • Proven ability to manage multiple accounts and tasks simultaneously, deadline driven
  • Comfort with virtual presentations, demos, and CRM-based sales workflows
  • Experience working with a Customer Relationship Management tool, Salesforce is highly preferred
  • Proficiency with Microsoft Office & Google Suite programs preferred
  • A positive mindset, team-oriented, results driven, and organized
  • Ambition to grow into a senior sales or strategic account role within Keeper’s MSP organization
  • Willingness to travel up to 10%
Benefits
  • Medical, Dental & Vision (Inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • 401k (Roth/Traditional)
  • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Non-Exempt

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