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Msp Program Manager Jobs (NOW HIRING)

MSP Program Manager

Dallas, TX

$115.20K - $115.70K/yr

We are hiring a MSP Manager for a retail client in Dallas, TX. This is an onsite role 3/4 days in ... deliver training programs for the SPOps team covering SIAM principles, vendor governance ...

VMS Manager

Columbus, OH · On-site

$95K - $120K/yr

Build relationships with MSP program managers, procurement teams, and key stakeholders * Analyze VMS data (submittals, fill rates, time-to-fill, bill rates) to optimize performance and profitability

Build relationships with MSP program managers, procurement teams, and key stakeholders * Analyze VMS data (submittals, fill rates, time-to-fill, bill rates) to optimize performance and profitability

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive ... our MSP program. Additionally, the MSP CAE drives business growth across all MSP partners and ...

Program Manager

Fort Worth, TX · Hybrid

$90K - $100K/yr

Our Outsource Services portfolio spans Managed Service Programs (MSP) and Recruitment Process Outsourcing (RPO), covering everything from product development and sales through delivery, supplier ...

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Msp Program Manager information

See salary details

$38.5K

$107.5K

$157K

How much do msp program manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for msp program manager in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

More about Msp Program Manager jobs
What cities are hiring for Msp Program Manager jobs? Cities with the most Msp Program Manager job openings:
What are the most commonly searched types of Msp Program jobs? The most popular types of Msp Program jobs are:
What states have the most Msp Program Manager jobs? States with the most job openings for Msp Program Manager jobs include:
Infographic showing various Msp Program Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 7% Physical, 24% Hybrid, and 69% Remote job distribution, with an average salary of $107,460 per year, or $51.7 per hour.
MSP Program Manager

$115.20K - $115.70K/yr

Other

Medical, Retirement

Posted 5 days ago


Job description

DPP Tech is a technology consulting and staffing services company based in the San Francisco Bay Area. We offer benefits, including 401K, sick leave, and medical insurance, and provide direct payroll deposits via Paychex.

We are hiring a MSP Manager for a retail client in Dallas, TX. This is an onsite role 3/4 days in office.

JOB Details:


Define the purpose, scope, operating model, and governance structure of the MSP Excellence CoE, including what it owns, what it advises on, and how it interfaces with Provider Governance, Finance, and Data teams.
Establish the CoE''''''''s standards council cadence and decision-making process for approving SIAM standards, onboarding assets, and training curriculum.
Develop the core set of SIAM standards, process playbooks, and operating procedures that retained teams and vendors will follow — practical and adoptable at the client''''''''s current maturity level.
Build a reusable library of templates, checklists, and reference materials the team can maintain and update over time.
Design and deliver training programs for the SPOps team covering SIAM principles, vendor governance expectations, and evidence standards.
Build onboarding materials for new providers and team members to ensure consistent understanding of how Gap governs its MSP ecosystem.
Conduct an initial maturity assessment of the current MSP governance ecosystem to identify capability gaps; define a maturity roadmap the permanent team can pursue after engagement close.
Document all CoE assets, standards, processes, and training materials in a form the permanent team can own, update, and operate without external support.
Support knowledge transfer to the incoming permanent team as they come on board during the engagement period.

If you are interested please share your resume contact details to discuss further.