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Msp Program Manager Jobs (NOW HIRING)

Atrium

MSP Program Manager

Boston, MA · On-site

Atrium is seeking a highly motivated and experienced MSP Program Manager to join our team. This role is critical to the success of our Managed Services Program and requires an individual who can ...

Atrium

MSP Program Manager

Boston, MA · On-site

$65K - $90K/yr

Overview Atrium is seeking a highly motivated and experienced MSP Program Manager to join our team. This role is critical to the success of our Managed Services Program and requires an individual who ...

Atrium

MSP Program Manager

Boston, MA · Hybrid

$65K - $90K/yr

Overview Atrium is seeking a highly motivated and experienced MSP Program Manager to join our team. This role is critical to the success of our Managed Services Program and requires an individual who ...

Atrium

MSP Program Manager

Boston, MA · Hybrid

$65K - $90K/yr

Atrium is seeking a highly motivated and experienced MSP Program Manager to join our team. This role is critical to the success of our Managed Services Program and requires an individual who can ...

Atrium

MSP Program Manager

Boston, MA · Hybrid

$65K - $90K/yr

Overview Atrium is seeking a highly motivated and experienced MSP Program Manager to join our team. This role is critical to the success of our Managed Services Program and requires an individual who ...

Amazon

WW Senior Business Developer, MSP Program

Austin, TX · On-site

$115K - $115K/yr

Amazon Web Services (AWS) is looking for an experienced business developer for the AWS Managed Service Provider Program (MSP). AWS is the world's leading cloud provider with the most comprehensive ...

Atrium

Senior MSP Program Specialist

Boston, MA · On-site +1

$70K - $80K/yr

About Atrium Founded in 1995, Atrium is a WBENCcertified leader in Extended Workforce Management ... Overview Atrium is seeking a highly motivated and experienced Senior MSP Program Specialist to join ...

Atrium

Senior MSP Program Specialist

Boston, MA · Remote

$70K - $80K/yr

Founded in 1995, Atrium is a WBENCcertified leader in Extended Workforce Management and Talent ... Atrium is seeking a highly motivated and experienced Senior MSP Program Specialist to join our team.

crosscountry

MSP Program Billing Analyst

Boca Raton, FL · On-site

$45K - $60K/yr

The primary responsibility of the MSP Program Billing Analyst is to ensure timely and accurate ... Timesheet integration processing into the VMS tool and management of integration exceptions * Audit ...

Atrium

Senior MSP Program Specialist

Boston, MA · On-site

This fully remote role is critical to the success of our Managed Services Program and requires an ... Identify opportunities to expand MSP services into new departments, effectively communicating the ...

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Msp Program Manager information

See salary details

$38.5K

$107.5K

$157K

How much do msp program manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for msp program manager in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

More about Msp Program Manager jobs

What cities are hiring for Msp Program Manager jobs?

Cities with the most Msp Program Manager job openings:

What are the most commonly searched types of Msp Program jobs?

The most popular types of Msp Program jobs are:

What states have the most Msp Program Manager jobs?

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Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $107,460 per year, or $51.7 per hour.

MSP Program Manager

Atrium

Boston, MA • On-site

Other

Posted 11 days ago

Atrium Health rating

7.6

Company rating: 7.6 out of 10

Based on 631 frontline employees who took The Breakroom Quiz

189th of 893 rated healthcare providers

Job description

Atrium is seeking a highly motivated and experienced MSP Program Manager to join our team. This role is critical to the success of our Managed Services Program and requires an individual who can manage vendor relationships, oversee requisition management, and provide proactive, white-glove service to Hiring Managers. The ideal candidate will be a staffing subject matter expert with a deep understanding of VMS platforms and the nuances of working within an intense, fast-paced environment.
Additionally, this role demands a forward-thinking mindset, with a willingness to "sell" our services into new departments, although it is not a sales position. The successful candidate will be someone who thrives on improving processes and driving better outcomes. We are committed to delivering exceptional service and solutions that drive success for our client and their mission.
  • Oversee the performance and relationship management of staffing vendors, ensuring compliance with program guidelines and alignment with client expectations.
  • Manage the end-to-end requisition process, ensuring timely and accurate fulfillment of staffing needs.
  • Provide exceptional, white-glove service to Hiring Managers, anticipating needs, and delivering solutions with a high level of responsiveness.
  • Serve as a subject matter expert on staffing solutions, advising managers on best practices, market trends, and effective strategies for talent acquisition.
  • Identify opportunities to expand MSP services into new departments, effectively communicating the value proposition without a direct sales focus.
  • Continuously evaluate and improve program processes, implementing changes that enhance efficiency, compliance, and satisfaction among stakeholders.
  • Leverage in-depth knowledge of Vendor Management Systems to optimize program performance and drive better outcomes.
  • Minimum of 3 years of experience within the Managed Service Provider industry on the client services side
  • Strong understanding of VMS platforms, staffing strategies, and workforce solutions
  • Exceptional interpersonal and communication skills, with the ability to build strong relationships with both internal and external stakeholders
  • Demonstrated ability to think critically and solve complex problems in a fast-paced environment
  • Comfortable with ambiguity and change, with a proactive approach to learning and adapting to new processes
  • High level of personal integrity and ethics, with a commitment to excellence and continuous improvements

What Atrium Health employees say

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Hours and flexibility

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Get the full story on Breakroom

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About Atrium Health

Sourced by ZipRecruiter

Atrium Health is one of the nation's leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region's largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care. We've been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors' offices to behavioral health centers to nursing homes. Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1940

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