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Msp Program Director Jobs (NOW HIRING)

Atrium Staffing

MSP Program Specialist

Boston, MA · Remote

$70K - $80K/yr

Identify opportunities to expand MSP services into new departments, effectively communicating the value proposition without a direct sales focus. * Continuously evaluate and improve program processes ...

New

Akiva AI LLC

Program Director

Tucson, AZ · On-site

$125K - $185K/yr

The Program Director ensures staffing operations align with contract requirements, service-level ... VMS/MSP platforms, ATS systems, time-and-attendance | Reporting: Microsoft Excel, Power BI, Tableau ...

AKIVA AI

Program Director

Tucson, AZ · On-site

The Program Director ensures staffing operations align with contract requirements, service-level ... VMS/MSP platforms, ATS systems, time-and-attendance | Reporting: Microsoft Excel, Power BI, Tableau ...

AKIVA AI

Program Director

Tucson, AZ

$125K - $185K/yr

The Program Director ensures staffing operations align with contract requirements, service-level ... VMS/MSP platforms, ATS systems, time-and-attendance | Reporting: Microsoft Excel, Power BI, Tableau ...

Akiva AI LLC

Program Director

Tucson, AZ · On-site

The Program Director ensures staffing operations align with contract requirements, service-level ... VMS/MSP platforms, ATS systems, time-and-attendance | Reporting: Microsoft Excel, Power BI, Tableau ...

ServiceNow

Program Director

Charlotte, NC · On-site +1

The Program Director is a senior delivery leader operating as an individual contributor ... Project Management certification (PMI - PgMP (Program Management Professional), MSP (Managing ...

ServiceNow

Program Director

Charlotte, NC · On-site +1

The Program Director is a senior delivery leader operating as an individual contributor ... Project Management certification (PMI - PgMP (Program Management Professional), MSP (Managing ...

Monument Consulting

Account Manager

Richmond, VA · On-site

... class MSP program. 10-15% travel. Responsibilities Relationship Management * Builds and maintains professional relationships with Hiring Managers and Business Line Leaders (Directors and above ...

Monument Consulting

Account Manager

Richmond, VA · On-site

... class MSP program. 10-15% travel. Responsibilities Relationship Management * Builds and maintains professional relationships with Hiring Managers and Business Line Leaders (Directors and above ...

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Msp Program Director information

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$29.5K

$78.2K

$137K

How much do msp program director jobs pay per year?

As of May 28, 2026, the average yearly pay for msp program director in the United States is $78,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSP Program Director, and why are they important?

To thrive as an MSP Program Director, you need expertise in workforce management, vendor relations, contract negotiation, and a strong understanding of contingent labor programs, typically backed by a bachelor's degree and relevant experience. Familiarity with Vendor Management Systems (VMS), data analytics tools, and industry certifications such as Certified Contingent Workforce Professional (CCWP) is highly valuable. Exceptional leadership, communication, and problem-solving skills help manage diverse teams and build strong client relationships. These abilities ensure successful program delivery, compliance, and value creation for clients in a competitive managed services environment.

What are some common challenges faced by an MSP Program Director, and how can candidates prepare to address them?

MSP Program Directors often encounter challenges such as managing relationships between multiple staffing vendors and clients, ensuring program compliance, and driving process improvements in a fast-paced environment. Candidates can prepare by developing strong communication and negotiation skills, maintaining up-to-date knowledge of industry compliance standards, and acquiring experience with vendor management systems (VMS). Building a proactive approach to problem-solving and adapting to evolving client needs are also key to success in this role.

What are MSP Program Directors?

MSP Program Directors are professionals who oversee Managed Service Provider (MSP) programs, typically within large organizations or staffing agencies. Their main responsibility is to manage relationships with external staffing vendors, ensure compliance, and optimize workforce solutions. They coordinate the recruitment, onboarding, and management of contingent labor, striving to improve efficiency and reduce costs. MSP Program Directors often analyze program performance and implement best practices to meet organizational goals.

What is the difference between Msp Program Director vs Msp Account Manager?

AspectMsp Program DirectorMsp Account Manager
ResponsibilitiesOversees multiple client programs, strategic planning, and overall program successManages individual client accounts, maintains relationships, and ensures service delivery
Required CredentialsTypically requires a bachelor’s degree, project management certifications, and industry experienceRequires a bachelor’s degree, customer service skills, and industry knowledge
Work EnvironmentStrategic, leadership-focused, often in an office settingClient-facing, operational, often in client sites or offices

The Msp Program Director focuses on strategic oversight and managing multiple programs, while the Msp Account Manager handles day-to-day client relationships. Both roles require industry knowledge and communication skills, but differ in scope and responsibilities.

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Msp Program Director jobs near you

MSP Program Specialist

Atrium Staffing

Boston, MA • Remote

$70K - $80K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Pay Rate

$70k - $80k

Overview

Atrium is seeking a highly motivated and experienced MSP Program Specialist to join our team. This fully remote role is critical to the success of our Managed Services Program and requires an individual who can manage vendor relationships, oversee requisition management, and provide proactive, white-glove service to Hiring Managers. The ideal candidate will be a staffing subject matter expert with a deep understanding of VMS platforms and the nuances of working within an intense, fast-paced environment. Additionally, this role demands a forward-thinking mindset, with a willingness to "sell" our services into new departments, although it is not a sales position. The successful candidate will be someone who thrives on improving processes and driving better outcomes. We are committed to delivering exceptional service and solutions that drive success for our client and their mission.

Responsibilities

  • Oversee the performance and relationship management of staffing vendors, ensuring compliance with program guidelines and alignment with client expectations.
  • Manage the end-to-end requisition process, ensuring timely and accurate fulfillment of staffing needs.
  • Provide exceptional, white-glove service to Hiring Managers, anticipating needs, and delivering solutions with a high level of responsiveness.
  • Serve as a subject matter expert on staffing solutions, advising managers on best practices, market trends, and effective strategies for talent acquisition.
  • Identify opportunities to expand MSP services into new departments, effectively communicating the value proposition without a direct sales focus.
  • Continuously evaluate and improve program processes, implementing changes that enhance efficiency, compliance, and satisfaction among stakeholders.
  • Leverage in-depth knowledge of Vendor Management Systems to optimize program performance and drive better outcomes.

Qualifications

  • Minimum of 3 years of experience within the Managed Service Provider industry on the client services side
  • Strong understanding of VMS platforms, staffing strategies, and workforce solutions
  • Exceptional interpersonal and communication skills, with the ability to build strong relationships with both internal and external stakeholders
  • Demonstrated ability to think critically and solve complex problems in a fast-paced environment
  • Comfortable with ambiguity and change, with a proactive approach to learning and adapting to new processes
  • High level of personal integrity and ethics, with a commitment to excellence and continuous improvements

Physical Requirements

  • Ability to sit for extended periods of time

Education Requirements

  • Bachelor's degree is required

Benefits

  • Atrium Care package available, upon eligibility (PTO, Health Benefits, Health Savings Account, Flexible Spending Accounts, Pet Insurance, Paid Holidays, 401k, Commuter Benefit Program)

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