ZipRecruiter

Log In

1

Msp Program Director Jobs (NOW HIRING)

Atrium

Senior MSP Program Manager

Boston, MA · On-site

$126K - $126K/yr

The Senior MSP Program Manager is the delivery lead on our MSP program and trusted partner to the ... As deputy to the Account Director, they provide full coverage when the Account Director is out ...

Atrium

Senior MSP Program Manager

Boston, MA

$126K - $126K/yr

Overview The Senior MSP Program Manager is the delivery lead on our MSP program and trusted partner ... As deputy to the Account Director, they provide full coverage when the Account Director is out ...

Atrium

Senior MSP Program Manager

Boston, MA · On-site

$100K - $130K/yr

The Senior MSP Program Manager is the delivery lead on our MSP program and trusted partner to the ... As deputy to the Account Director, they provide full coverage when the Account Director is out ...

Atrium

Senior MSP Program Manager

Boston, MA · On-site

$100K - $130K/yr

Overview The Senior MSP Program Manager is the delivery lead on our MSP program and trusted partner ... As deputy to the Account Director, they provide full coverage when the Account Director is out ...

HeadFirst BV

Program Director

Saint Louis, MO · On-site +1

$100K - $120K/yr

We are looking for an experienced MSP professional with strong operational rigor, sound judgment ... Program Director as appropriate. Workplace Health, Safety, and Environmental Compliance: At ...

Atrium

MSP Senior Program/Delivery Manager

Boston, MA · On-site

$126K - $126K/yr

Overview The MSP Senior Program/Delivery Manager is the delivery lead on our MSP program and ... As deputy to the Account Director, they provide full coverage when the Account Director is out ...

Atrium

MSP Senior Program/Delivery Manager

Boston, MA · On-site

$126K - $126K/yr

Overview The MSP Senior Program/Delivery Manager is the delivery lead on our MSP program and ... As deputy to the Account Director, they provide full coverage when the Account Director is out ...

crosscountry

Program Director

Emeryville, CA · On-site

The Program Director oversees program operations, drives year-over-year improvements, manages ... Familiarity with MSP/VMS technology systems preferred. Education: High school diploma or equivalent ...

crosscountry

Program Director

Alameda, CA · On-site

The Program Director oversees program operations, drives year-over-year improvements, manages ... Familiarity with MSP/VMS technology systems preferred. Education: High school diploma or equivalent ...

crosscountry

Program Director

Oakland, CA · On-site

The Program Director oversees program operations, drives year-over-year improvements, manages ... Familiarity with MSP/VMS technology systems preferred. Education: High school diploma or equivalent ...

IRONSCALES

MSP Channel Development Manager

The MSP Channel Development Manager (CDM) will be responsible for recruiting net new MSPs (via direct and distribution) into the IRONSCALES' global MSP program within the territory assigned. The ...

IRONSCALES

Manager Channel Development Team, MSP

... programs, we want to hear from you. Apply today to be part of the IRONSCALES team and lead the ... The ideal candidate has direct experience carrying and exceeding a new-logo/channel recruitment ...

Atrium

Global Executive Program Director

Westerville, OH · On-site

Overview Atrium is seeking a Global Executive Program Director to lead a flagship one of its kind ... Oversee day-to-day delivery of MSP, EOR, and AOR services, ensuring alignment with SLAs, compliance ...

Atrium

Global Executive Program Director

Westerville, OH · On-site

Overview Atrium is seeking a Global Executive Program Director to lead a flagship one of its kind ... Oversee day-to-day delivery of MSP, EOR, and AOR services, ensuring alignment with SLAs, compliance ...

next page

Showing results 1-20

All JobsBusiness JobsProgram Management JobsProgram Manager JobsMsp Program Director Jobs

Msp Program Director information

See salary details

$29.5K

$78.2K

$137K

How much do msp program director jobs pay per year?

As of Sep 13, 2026, the average yearly pay for msp program director in the United States is $78,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What is an MSP Program Director?

MSP Program Directors are professionals who oversee Managed Service Provider (MSP) programs, typically within large organizations or staffing agencies. Their main responsibility is to manage relationships with external staffing vendors, ensure compliance, and optimize workforce solutions. They coordinate the recruitment, onboarding, and management of contingent labor, striving to improve efficiency and reduce costs. MSP Program Directors often analyze program performance and implement best practices to meet organizational goals.

What are the key skills and qualifications needed to thrive as an MSP Program Director?

To thrive as an MSP Program Director, you need expertise in workforce management, vendor relations, contract negotiation, and a strong understanding of contingent labor programs, typically backed by a bachelor's degree and relevant experience. Familiarity with Vendor Management Systems (VMS), data analytics tools, and industry certifications such as Certified Contingent Workforce Professional (CCWP) is highly valuable. Exceptional leadership, communication, and problem-solving skills help manage diverse teams and build strong client relationships. These abilities ensure successful program delivery, compliance, and value creation for clients in a competitive managed services environment.

What are some common challenges faced by an MSP Program Director, and how can candidates prepare to address them?

MSP Program Directors often encounter challenges such as managing relationships between multiple staffing vendors and clients, ensuring program compliance, and driving process improvements in a fast-paced environment. Candidates can prepare by developing strong communication and negotiation skills, maintaining up-to-date knowledge of industry compliance standards, and acquiring experience with vendor management systems (VMS). Building a proactive approach to problem-solving and adapting to evolving client needs are also key to success in this role.

What is the difference between Msp Program Director vs Msp Account Manager?

AspectMsp Program DirectorMsp Account Manager
ResponsibilitiesOversees multiple client programs, strategic planning, and overall program successManages individual client accounts, maintains relationships, and ensures service delivery
Required CredentialsTypically requires a bachelor’s degree, project management certifications, and industry experienceRequires a bachelor’s degree, customer service skills, and industry knowledge
Work EnvironmentStrategic, leadership-focused, often in an office settingClient-facing, operational, often in client sites or offices

The Msp Program Director focuses on strategic oversight and managing multiple programs, while the Msp Account Manager handles day-to-day client relationships. Both roles require industry knowledge and communication skills, but differ in scope and responsibilities.

More about Msp Program Director jobs

What cities are hiring for Msp Program Director jobs?

Cities with the most Msp Program Director job openings:

What are the most commonly searched types of Msp Program jobs?

The most popular types of Msp Program jobs are:

What states have the most Msp Program Director jobs?

States with the most job openings for Msp Program Director jobs include:

What are popular job titles related to Msp Program Director jobs?

For Msp Program Director jobs, the most frequently searched job titles are:

Msp Program Director jobs near you
Infographic showing various Msp Program Director job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 75% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $78,196 per year, or $37.6 per hour.

Senior MSP Program Manager

Boston, MA • On-site

Atrium
Hospitals • 10K+ employees
Learn more about Atriumexternal

$126K - $126K/yr

Other

Posted 24 days ago

Atrium Health rating

7.6

Company rating: 7.6 out of 10

Based on 636 frontline employees who took The Breakroom Quiz

Job description

The Senior MSP Program Manager is the delivery lead on our MSP program and trusted partner to the Account Director, the person the team relies on when something falls outside their experience. They own a portfolio of requisitions end to end, serve as the day-to-day point of contact for hiring managers and staffing suppliers, and keep delivery moving so the program consistently meets its SLAs and KPIs. They bring real depth across the mechanics of contingent workforce delivery, requisition lifecycle management in the VMS, rate card structure and market rate reasoning, and the financial flows behind the account from markup and billing through POs and approvals.
They are fluent in worker classification as a discipline, not a formality distinguishing staff augmentation from consultant or outsourced engagements, applying independent contractor principles, and spotting co-employment or misclassification risk before it becomes a problem. They're equally comfortable on the people side, handling worker situations directly, coaching managers toward the right approach, and holding suppliers to program standards. They're also the senior resource the team turns to for guidance on employee relations issues, rate card gaps, and system questions.
As deputy to the Account Director, they provide full coverage when the Account Director is out, holding escalations and ensuring no requisition or client need goes without an owner. The ideal candidate is an experienced MSP delivery professional who is detail oriented, organized, proactive, and composed under pressure, with strong VMS and Excel skills and sound judgment on what to resolve independently versus escalate.
Client and Stakeholder Support
  • Serve as a day-to-day point of contact for hiring managers, HR business partners, and other program users, and as a first line of support on escalations.
  • Build trusted working relationships through responsive, reliable, plain communication.
  • Resolve client, supplier, worker, operational, technology, and billing issues within their authority, and raise sponsor-level or commercial matters to the Account Director with a recommendation where possible.
  • Represent the program credibly in front of stakeholders and sponsors when called on.
Delivery and Operational Excellence
  • Own an assigned portfolio of requisitions from intake through fill, ensuring timely, high-quality, compliant delivery.
  • Support day-to-day execution across requisition fulfillment, independent contractor compliance, onboarding and offboarding, co-employment risk, and workforce reporting.
  • Monitor delivery against service-level agreements (SLAs) and key performance indicators (KPIs), and flag risks and trends early.
  • Proactively identify issues and propose solutions rather than waiting for direction.
  • Adhere to established procedures, contractual requirements, and client policies, and support process improvements from what they see on the ground.
  • Maintain working knowledge of employment law, worker classifications, and state-specific payroll requirements affecting the contingent workforce
Team Support and Collaboration
  • Act as the senior resource peers turn to for guidance on complex delivery, classification, and stakeholder situations.
  • Partner closely with the other Account Managers, Direct Sourcing, and Operations to keep delivery coordinated across the account.
  • Support the onboarding and ramp of new team members through informal mentoring and knowledge sharing.
  • Serve as deputy to the Account Director, providing full coverage during absences, holding escalations, and ensuring no requisition or client need goes without an owner.
Reporting and Analysis
  • Own the accuracy and timely delivery of weekly, monthly, and ad hoc reporting, and pull the requisition and delivery data that feeds business reviews.
  • Support the Account Director in preparing Quarterly Business Reviews and client updates.
  • Analyze headcount, fulfillment, utilization, supplier performance, and spend, and translate the numbers into clear takeaways, not just data.
  • Surface opportunities to improve program performance or expand adoption to the Account Director.
Supplier and Talent Management
  • Manage day-to-day supplier engagement on assigned reqs distribution, submittal quality, interview coordination, and offer management.
  • Hold suppliers to program standards, including reply-time and submittal-quality expectations, and flag performance concerns to the Account Director.
  • Ensure hiring managers receive timely, well-curated candidate slates.
  • Support supplier communication, feedback, and program education.
Program Adoption and Education
  • Support strategies that increase program awareness, adoption, and compliance across the client organization.
  • Deliver training and educational materials for hiring managers, HR, Procurement, suppliers, and other users.
  • Ensure new program users understand the program's services, processes, and expectations.
  • Support change-management and communication efforts tied to new processes, services, and technology.
VMS and Technology
  • Work in the vendor management system (VMS) daily as the primary tool for requisition, candidate, and assignment management.
  • Maintain data quality and reinforce good data hygiene with hiring managers and suppliers.
  • Support VMS training and troubleshooting for client and supplier users.
  • Support implementations, enhancements, testing, and process documentation as the program evolves, and flag opportunities to use the system better.
  • 4-6 years of experience in managed service programs, contingent workforce management, staffing, HR, or procurement.
  • Experience owning a full delivery workload within a high-touch MSP account; experience acting as a deputy or senior individual contributor is a strong plus.
  • Working knowledge of MSP delivery models, Vendor Management Systems, staffing operations, employment law, worker classifications, and compliance.
  • Strong stakeholder relationships and the credibility to represent the program directly.
  • A track record of helping a program meet its SLAs, KPIs, and client satisfaction goals.
  • Sound financial and commercial understanding, including the ability to read program analytics and understand how the account performs.
  • Strong analytical skills, with experience building, validating, and presenting reports.
  • Exceptional communication, organization, planning, and stakeholder-management skills.
  • Ability to translate complex information into practical recommendations.
  • Ability to manage competing priorities and drive work through completion.
  • Advanced proficiency in Microsoft Excel and PowerPoint.
  • Experience in pharmaceutical, life sciences, or another highly regulated industry preferred.
  • Onsite MSP delivery experience is a plus.

What Atrium Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Atrium Health logo

About Atrium Health

Sourced by ZipRecruiter

Atrium Health is one of the nation's leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region's largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care. We've been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors' offices to behavioral health centers to nursing homes. Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1940

View All Atrium Health Jobs

Apply