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Msp Program Manager Jobs in California (NOW HIRING)

AgileOne

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Senior Program Manager

San Francisco, CA · On-site

$95K - $139K/yr

Senior Program Manager - MSP Operations Managed Service Provider (MSP) / Contingent Workforce Leadership Role This position is focused on workforce solutions, contingent workforce management ...

Albertsons

Sr Sourcing Manager

Pleasanton, CA

$102K - $143K/yr

MSP Program & Vendor Management * Oversee the Managed Service Provider (MSP) to ensure adherence to service level agreements (SLAs) and key performance indicators (KPIs). * Manage relationships with ...

Hays

Program Manager

Santa Clara, CA · Hybrid

This client opportunity in our MSP is a high-pace, customer centric environment where you will have ... Management of program deliverables as outlined in MSA * Provide specialist expert advice, support ...

Amca

Cybersecurity Program Manager

El Segundo, CA · On-site

$150K - $225K/yr

Overview The Cybersecurity Program Manager will be responsible for designing and implementing ... Manage external IT, cybersecurity, MSP, MSSP, and software vendors; help select suppliers, define ...

Amca

Cybersecurity Program Manager

El Segundo, CA · On-site

$118K - $159K/yr

Overview The Cybersecurity Program Manager will be responsible for designing and implementing ... Manage external IT, cybersecurity, MSP, MSSP, and software vendors; help select suppliers, define ...

Tech Guardian

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Client Account Manager (MSP)

Lake Elsinore, CA · On-site

$27 - $32/hr

... and programs. · Expand existing accounts and generate referral-based new business opportunities ... management, client success, consultative sales, or a similar client-facing role in an MSP ...

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All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in California

Msp Program Manager information

See California salary details

$38K

$106.1K

$154.9K

How much do msp program manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for msp program manager in California is $106,053.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $130,800.00 per year, depending on experience, location, and employer.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are the most commonly searched types of Msp Program jobs in California? The most popular types of Msp Program jobs in California are:
What are popular job titles related to Msp Program Manager jobs in California? For Msp Program Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Msp Program Manager jobs in California look for? The top searched job categories for Msp Program Manager jobs in California are:
What cities in California are hiring for Msp Program Manager jobs? Cities in California with the most Msp Program Manager job openings:
Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in California as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $106,053 per year, or $51 per hour.
Senior Program Manager

Senior Program Manager

AgileOne

San Francisco, CA • On-site

$95K - $139K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago

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Job description

Senior Program Manager – MSP Operations

Managed Service Provider (MSP) / Contingent Workforce Leadership Role

This position is focused on workforce solutions, contingent workforce management, supplier management, client services, and VMS operations. This is NOT an IT role

Location: San Francisco Bay Area (Hybrid – 2-3 days in office)
Reports To: Managing Director / Operations Director

Salary: Benefits... $95,300 -$139,800, with a 401(k) plan, an annual $5,000 MBO bonus, and full benefits after 60 days.

Position Summary

We are seeking an experienced Senior Program Manager to lead and oversee Managed Service Provider (MSP) operations for key client accounts. This role is responsible for driving program performance, supplier engagement, client satisfaction, operational excellence, and profitability across a portfolio of workforce solutions programs. The ideal candidate will bring strong MSP leadership experience, a data-driven mindset, and a proven ability to manage client relationships, team performance, KPIs, SLAs, and program financials.

Key Responsibilities

  • Serve as the primary escalation point for client and supplier issues.
  • Build and maintain strong relationships with client stakeholders, program sponsors, suppliers, and internal teams.
  • Lead and develop Client Services Professionals, Program Managers, and support staff.
  • Drive achievement of all program KPIs, SLAs, and performance metrics.
  • Manage supplier performance, engagement strategies, and strategic business reviews.
  • Oversee workforce program operations through VMS platforms and related technologies.
  • Identify and implement process improvements to enhance efficiency and customer satisfaction.
  • Manage account profitability and P&L performance.
  • Conduct business reviews, reporting, forecasting, and workforce analytics.
  • Partner with cross-functional teams including Implementation, Legal, Business Development, and Shared Services.
  • Ensure compliance with employment legislation, company policies, and operational procedures.

Required Qualifications

  • Bachelor's degree or equivalent combination of education and experience.
  • 7+ years of leadership experience within MSP, workforce solutions, staffing, or a related industry.
  • 5+ years of experience working with VMS platforms and workforce management programs.
  • Strong supplier management, client relationship management, and operational leadership experience.
  • Demonstrated experience managing KPIs, SLAs, program performance metrics, and financial performance.
  • Experience managing teams and developing talent.
  • Strong analytical, communication, and problem-solving skills.

Preferred Qualifications

  • Global program management experience.
  • Experience managing programs valued at $150M+.
  • Statement of Work (SOW) program experience.
  • CCWP Certification.
  • Experience with Power BI and workforce analytics tools.
  • Deep understanding of labor and employment regulations.

Key Skills

  • MSP Program Management
  • Workforce Solutions
  • Supplier Management
  • Client Relationship Management
  • P&L Management
  • KPI & SLA Ownership
  • Team Leadership
  • Workforce Analytics
  • VMS Technologies
  • Continuous Improvement
  • Strategic Planning

This role is ideal for a senior MSP professional who excels at leading teams, managing complex workforce programs, and delivering exceptional client outcomes in a fast-paced environment.

Company Description

We are committed to safety, quality, and continuous improvement, and we value the dedication and expertise of our employees.