About the Role The Client Success Manager (CSM) owns and grows a regional and/or nationwide portfolio of healthcare staffing accounts, primarily within MSP programs. This role is highly client-facing ...
About the Role The Client Success Manager (CSM) owns and grows a regional and/or nationwide portfolio of healthcare staffing accounts, primarily within MSP programs. This role is highly client-facing ...
Program Specialist - Atlanta-basedHybrid
Atlanta, GA · Hybrid
$70K/yr
About the Role We're hiring a motivated, detail-oriented, and organized Program Specialist to manage the end-to-end requisition process within a Managed Service Provider (MSP) program for a high ...
Program Specialist - Atlanta-basedHybrid
Atlanta, GA · Hybrid
$70K/yr
About the Role We're hiring a motivated, detail-oriented, and organized Program Specialist to manage the end-to-end requisition process within a Managed Service Provider (MSP) program for a high ...
Program Specialist - Atlanta-based
Atlanta, GA · On-site
$70K/yr
About the Role We're hiring a motivated, detail-oriented, and organized Program Specialist to manage the end-to-end requisition process within a Managed Service Provider (MSP) program for a high ...
Program Specialist - Atlanta-based
Atlanta, GA · On-site
$70K/yr
About the Role We're hiring a motivated, detail-oriented, and organized Program Specialist to manage the end-to-end requisition process within a Managed Service Provider (MSP) program for a high ...
Define and execute the global MSP go-to-market (GTM) strategy to hit ambitious net-new partner ... channel partner programs. * Data-Driven Leadership: Proficient in CRM architecture (e.g ...
Define and execute the global MSP go-to-market (GTM) strategy to hit ambitious net-new partner ... channel partner programs. * Data-Driven Leadership: Proficient in CRM architecture (e.g ...
Global Msp Sales Director All roles at JumpCloud are Remote unless otherwise specified in the ... channel partner programs. * Data-Driven Leadership: Proficient in CRM architecture (e.g ...
Global Msp Sales Director All roles at JumpCloud are Remote unless otherwise specified in the ... channel partner programs. * Data-Driven Leadership: Proficient in CRM architecture (e.g ...
Define and execute the global MSP go-to-market (GTM) strategy to hit ambitious net-new partner ... channel partner programs. * Data-Driven Leadership: Proficient in CRM architecture (e.g ...
Define and execute the global MSP go-to-market (GTM) strategy to hit ambitious net-new partner ... channel partner programs. * Data-Driven Leadership: Proficient in CRM architecture (e.g ...
Supports the Program Manager in the oversight of successful execution of assigned programs within ... Adheres to MERC Standard Processes (MSP) and MERC policies and procedures and assists the EPG with ...
Supports the Program Manager in the oversight of successful execution of assigned programs within ... Adheres to MERC Standard Processes (MSP) and MERC policies and procedures and assists the EPG with ...
Technical Director
Warner Robins, GA · On-site
... and manage assigned programs according to and in compliance with MERC Standard Processes, to ... and revision of MSP. • Protects MERC competition-sensitive, proprietary information and ...
Technical Director
Warner Robins, GA · On-site
... and manage assigned programs according to and in compliance with MERC Standard Processes, to ... and revision of MSP. • Protects MERC competition-sensitive, proprietary information and ...
This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing ...
This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing ...
With support and guidance from the Project Manager or Programme Manager, lead on stakeholder ... MSP or PRINCE2 accreditation, at least to foundation level. * Knowledge of project management ...
With support and guidance from the Project Manager or Programme Manager, lead on stakeholder ... MSP or PRINCE2 accreditation, at least to foundation level. * Knowledge of project management ...
This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing ...
This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing ...
Senior Talent Consultant
Atlanta, GA · On-site +1
$55K - $65K/yr
As the Senior Talent Consultant, you will be part of a dynamic Program Management Office team assigned to a specific Guidant Global MSP client. You will be empowered to deliver on the flawless ...
Senior Talent Consultant
Atlanta, GA · On-site +1
$55K - $65K/yr
As the Senior Talent Consultant, you will be part of a dynamic Program Management Office team assigned to a specific Guidant Global MSP client. You will be empowered to deliver on the flawless ...
Technical Recruiter
Atlanta, GA · Hybrid
$70K - $95K/yr
Coordinate with MSP providers and vendor management systems as required by client programs. * Collaborate with HR and leadership to ensure recruiting updates, candidate statuses, and hiring ...
Quick apply
Technical Recruiter
Atlanta, GA · Hybrid
$70K - $95K/yr
Coordinate with MSP providers and vendor management systems as required by client programs. * Collaborate with HR and leadership to ensure recruiting updates, candidate statuses, and hiring ...
... analysis, Market Support Program (MSP) Initiative & Corporate Social Responsibility (CSR) ... Managed Genesis Retailer Ad Associations (RMAP) across the region, driving retailer engagement and ...
... analysis, Market Support Program (MSP) Initiative & Corporate Social Responsibility (CSR) ... Managed Genesis Retailer Ad Associations (RMAP) across the region, driving retailer engagement and ...
Senior Manager, Genesis Regional Marketing Operations (Southern)
Marietta, GA · On-site
$114K - $164K/yr
... analysis, Market Support Program (MSP) Initiative & Corporate Social Responsibility (CSR) ... Managed Genesis Retailer Ad Associations (RMAP) across the region, driving retailer engagement and ...
Senior Manager, Genesis Regional Marketing Operations (Southern)
Marietta, GA · On-site
$114K - $164K/yr
... analysis, Market Support Program (MSP) Initiative & Corporate Social Responsibility (CSR) ... Managed Genesis Retailer Ad Associations (RMAP) across the region, driving retailer engagement and ...
SVP Service Procurement Advisory
Atlanta, GA · On-site +1
$200K - $250K/yr
... MSP, SOW, consulting, and digital solutions-linking advisory insights to long-term managed services ... programs. Practice Leadership • Define the global vision, strategy, and operating model for ...
SVP Service Procurement Advisory
Atlanta, GA · On-site +1
$200K - $250K/yr
... MSP, SOW, consulting, and digital solutions-linking advisory insights to long-term managed services ... programs. Practice Leadership • Define the global vision, strategy, and operating model for ...
IT Systems Support Technician
Johns Creek, GA · On-site
$65K - $75K/yr
... managed services provider (MSP) and supporting our growing infrastructure, including an active CMMC Level 2 compliance program. What you'll do * Serve as first point of contact for IT support ...
IT Systems Support Technician
Johns Creek, GA · On-site
$65K - $75K/yr
... managed services provider (MSP) and supporting our growing infrastructure, including an active CMMC Level 2 compliance program. What you'll do * Serve as first point of contact for IT support ...
Mission Leader - Athens
Athens, GA · On-site
Serves as an active member of Ministry executive leadership team(s), as designated by the MSP ... Must demonstrate skill and experience in strategic thinking, program/project management, process ...
Mission Leader - Athens
Athens, GA · On-site
Serves as an active member of Ministry executive leadership team(s), as designated by the MSP ... Must demonstrate skill and experience in strategic thinking, program/project management, process ...
PICC line management * Meditech charting system experience * Ventilator management Licensure ... national MSP programs. From health systems and hospitals to specialty clinics and post-acute ...
PICC line management * Meditech charting system experience * Ventilator management Licensure ... national MSP programs. From health systems and hospitals to specialty clinics and post-acute ...
A-Line management Additional Requirements * General PACU nursing skills in addition to above ... national MSP programs. From health systems and hospitals to specialty clinics and post-acute ...
A-Line management Additional Requirements * General PACU nursing skills in addition to above ... national MSP programs. From health systems and hospitals to specialty clinics and post-acute ...
Msp Program Manager information
See Georgia salary details
$32.5K - $41.6K
5% of jobs
$41.6K - $50.7K
6% of jobs
$50.7K - $59.8K
9% of jobs
$65.5K is the 25th percentile. Wages below this are outliers.
$59.8K - $68.9K
6% of jobs
$68.9K - $78K
5% of jobs
$78K - $87.1K
6% of jobs
$87.1K - $96.2K
5% of jobs
The median wage is $97.9K / yr.
$96.2K - $105.3K
31% of jobs
$105.6K is the 75th percentile. Wages above this are outliers.
$105.3K - $114.4K
7% of jobs
$114.4K - $123.5K
15% of jobs
$123.5K - $132.6K
3% of jobs
$32.5K
$90.7K
$132.6K
How much do msp program manager jobs pay per year?
What are MSP Program Managers?
What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?
What is the difference between Msp Program Manager vs Msp Account Executive?
| Aspect | Msp Program Manager | Msp Account Executive |
|---|---|---|
| Primary Role | Oversees multiple client programs, manages project delivery, and coordinates internal teams | Focuses on acquiring new clients, building relationships, and closing sales |
| Required Skills | Project management, client coordination, technical understanding | Sales, negotiation, client relationship management |
| Work Environment | Collaborative, project-focused, often within managed service providers | Sales-driven, client-facing, within sales or business development teams |
| Certifications | ITIL, PMP, or similar project management certifications | Sales certifications like Cisco CCNA, or vendor-specific sales training |
The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.
What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

Full-time
Posted 10 days ago
Job description
Cynet Health is an award-winning, Joint Commission-certified healthcare workforce solutions company headquartered in the Washington, D.C. metro area. We partner with healthcare organizations nationwide to deliver high-quality clinical and allied staffing solutions across a wide range of care settings.
About the RoleThe Client Success Manager (CSM) owns and grows a regional and/or nationwide portfolio of healthcare staffing accounts, primarily within MSP programs. This role is highly client-facing and accountable for TOA growth, portfolio performance, client satisfaction, and operational alignment across primarily clinical and some allied/non-clinical programs.
The CSM serves as the primary point of contact for assigned clients and is responsible for defining client expectations, setting MSP-specific submission standards, and ensuring internal teams are aligned to meet program requirements.
Key Responsibilities- Own and manage a regional and/or nationwide MSP portfolio of healthcare staffing accounts.
- Build and maintain strong client relationships through regular communication, performance reviews, and proactive engagement.
- Drive TOA growth by managing open requisitions, identifying expansion opportunities, and aligning staffing strategies to client demand.
- Define, document, and communicate MSP-specific submission requirements and expectations to recruiting teams.
- Partner with recruiting leadership to align on priority requisitions, submission pacing, and fulfillment strategy.
- Serve as the primary escalation point for client and provider issues, resolving concerns quickly and professionally.
- Maintain portfolio health through extensions, renewals, contract changes, and retention efforts.
- Monitor client satisfaction and portfolio performance using quality metrics, scorecards, and operational KPIs.
- Ensure credentialing and compliance alignment in accordance with Joint Commission (TJC/JCAHO) standards.
- Support confirmation calls, assignment changes, and terminations as needed.
- Build strong rapport with healthcare professionals to support retention beyond current assignments.
- Participate in client site visits, networking, and industry events as required.
- Execute referral initiatives and other client engagement programs as assigned.
- Bachelor's degree or equivalent combination of education and relevant work experience.
- 5+ years of experience in healthcare staffing with direct MSP program support (MSP-only experience required).
- Demonstrated experience managing a book of business with 100+ active TOA.
- Experience supporting regional or nationwide MSP client portfolios.
- Proven history of portfolio growth, TOA expansion, and client retention.
- Strong understanding of MSP program structure, compliance, and client-facing accountability.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Excellent written, verbal, and interpersonal communication skills.
- Highly organized, detail-oriented, responsive, and customer-focused.
- Self-directed, accountable, and comfortable owning outcomes.
Headquartered in the Washington, D.C. metro area, Cynet Health is a Joint Commission Certified Workforce solutions company that helps our clients realize their talent potential through custom staffing & recruiting solutions. For more information, please visit our website, www.cynethealth.com