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Msp Program Manager Jobs in Pennsylvania (NOW HIRING)

Support Microsoft Project (MSP) training and creation of tools needed for MSP timelines. * Develop ... Demonstrated successful experience in project/program management and matrix leadership. * E.g ...

This role drives governance, performance management, program health, and KPI alignment across all MSP engagements, ensuring service excellence, contractual compliance, value realization, and risk ...

This role drives governance, performance management, program health, and KPI alignment across all MSP engagements, ensuring service excellence, contractual compliance, value realization, and risk ...

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Msp Program Manager information

See Pennsylvania salary details

$38.6K

$107.7K

$157.4K

How much do msp program manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for msp program manager in Pennsylvania is $107,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $132,800.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the most commonly searched types of Msp Program jobs in Pennsylvania?

The most popular types of Msp Program jobs in Pennsylvania are:

What are popular job titles related to Msp Program Manager jobs in Pennsylvania?

For Msp Program Manager jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Msp Program Manager jobs in Pennsylvania look for?

The top searched job categories for Msp Program Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Msp Program Manager jobs?

Cities in Pennsylvania with the most Msp Program Manager job openings:

Infographic showing various Msp Program Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $107,718 per year, or $51.8 per hour.

Program Manager

United, PA

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago


Job description

Program Manager - Global Experience

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.


As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.


We are currently seeking a Program Manager to join our diverse and dynamic team. As a Program Manager at ICON, you will play a key role in leading and managing complex projects and programs in Oncology across various departments, ensuring they are delivered on time, within scope, and within budget. You will work closely with cross-functional teams and stakeholders to drive strategic initiatives, improve processes, and achieve organizational goals.

What You Will Be Doing:

  • Leading the planning, execution, and delivery of complex programs, ensuring alignment with business objectives and strategic priorities.

  • Coordinating cross-functional teams, including project managers, technical leads, and other stakeholders, to ensure seamless execution of program activities.

  • Developing and managing program plans, timelines, budgets, and resources, monitoring progress and addressing any issues that may impact program success.

  • Communicating program status, risks, and issues to stakeholders, providing regular updates and ensuring transparency throughout the program lifecycle.

  • Identifying opportunities for process improvements and implementing best practices to enhance program efficiency, quality, and outcomes.

Your Profile:

  • Bachelor’s degree in business, project management, engineering, or a related field. A PMP or equivalent certification is a plus. Extensive experience in program management, with a proven track record of successfully delivering large-scale projects.

  • MUST have MSP experience and expert in project management tools

  • Must have Oncology experience as a Global Senior Clinical Project Management/ Program management

  • Strong leadership and team management skills, with the ability to motivate and guide cross-functional teams in a matrix environment.

  • Excellent organizational and problem-solving skills, with the ability to manage multiple projects and prioritize tasks effectively.

  • Proficiency in project management tools and methodologies, with experience in risk management, budgeting, and resource allocation.

  • Exceptional communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.


Employment with ICON is contingent upon having the legal right to work in the country where the role is based.


Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.


Benefits may include:

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.


Visit our careers site to read more about the benefits ICON offers.


Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.


If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply