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Msp Program Manager Jobs in Florida (NOW HIRING)

IT America Inc

Sr. Program Manager

Miami, FL · On-site

$110K - $111K/yr

Position: Sr. Program Manager Location: Island of Aruba (Hybrid) Duration: 12-15 Months Note ... PMP, PRINCE2, or MSP is required; SAFe or equivalent Agile credentials are advantageous. * Prior ...

L3HHCM20

Manager, IT Business Analysis

Melbourne, FL · On-site

$116K - $216K/yr

MSP Direction & Oversight: Serve as the primary point of contact for the MSP, overseeing their day ... The specific programs and options available to an employee may vary depending on date of hire ...

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Msp Program Manager information

See Florida salary details

$28.8K

$80.3K

$117.3K

How much do msp program manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for msp program manager in Florida is $80,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $99,000.00 per year, depending on experience, location, and employer.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are the most commonly searched types of Msp Program jobs in Florida? The most popular types of Msp Program jobs in Florida are:
What are popular job titles related to Msp Program Manager jobs in Florida? For Msp Program Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Msp Program Manager jobs in Florida look for? The top searched job categories for Msp Program Manager jobs in Florida are:
What cities in Florida are hiring for Msp Program Manager jobs? Cities in Florida with the most Msp Program Manager job openings:
Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Florida as of June 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $80,304 per year, or $38.6 per hour.
Sr. Program Manager

Sr. Program Manager

IT America Inc

Miami, FL • On-site

$110K - $111K/yr

Contractor

Posted 27 days ago

Job description

Position: Sr. Program Manager

Location: Island of Aruba (Hybrid)

Duration: 12-15 Months

Note: (Initial 3-month full-time stay in Aruba, followed by 2 weeks per month traveling to the client's site thereafter. Travel and Accommodation Expenses Covered)

POSITION OVERVIEW:

Our Client is seeking a Senior Program Manager to join its Banking Transformation Practice. The successful candidate will assume end-to-end delivery responsibility for complex, multi-year banking and financial services transformation engagements, leading full-ecosystem modernization initiatives that typically encompass core banking, digital channels, card management, compliance, and payment infrastructure across multi-vendor SaaS environments.

The Senior Program Manager will represent Client’s delivery leadership within client environments, establishing trusted advisory relationships with client executives, vendor program leads, and regulatory stakeholders. The role requires an individual of considerable experience in banking transformation, with the professional maturity to navigate complex stakeholder environments and the discipline to maintain delivery rigor across extended program timelines.

KEY RESPONSIBILITIES:

  • Assume overall responsibility for program delivery from initiation through post-go-live stabilization, managing program timelines, milestones, and deliverables against agreed commercial and regulatory commitments.
  • Maintain an integrated program plan across concurrent workstreams — typically spanning core banking, digital channels, card management, compliance, payments, middleware architecture, and data migration — ensuring cross-vendor dependencies are actively identified and resolved.
  • Manage program governance including risk and issue tracking, change control, executive reporting, RAID log maintenance, and milestone readiness reviews with client and regulatory stakeholders.
  • Facilitate coordination across external vendor partners and internal Sutherland workstream leads, promoting alignment of plans, resolution of cross-party dependencies, and continuity of delivery momentum.
  • Collaborate with the Enterprise Architect and Business Analyst / Product Owner to ensure that technical decisions are appropriately sequenced within the program schedule and remain commercially viable.
  • Lead data migration planning across multiple iterative cycles in close collaboration with legacy system subject matter experts and target platform teams.
  • Oversee budget tracking, resource forecasting, and commercial reporting in accordance with the agreed engagement model.
  • Represent program status and progress to client executive leadership, adapting communication style to technical, operational, and board-level audiences as required.
  • Act as a trusted adviser to client stakeholders throughout the program lifecycle, supporting informed decision-making and the adoption of industry best practices in banking transformation delivery.

REQUIRED QUALIFICATIONS:

  • A minimum of ten years of program or project management experience, including at least three full-cycle banking or financial services transformation programs delivered end-to-end.
  • Demonstrated experience managing multi-vendor, SaaS-based delivery environments, including core banking platforms such as Finastra, Temenos, Oracle FLEXCUBE, or equivalent.
  • Sufficient familiarity with integration architecture concepts — including API management, middleware, and event-driven patterns — to engage substantively with vendor technical teams and evaluate proposed approaches.
  • Experience in data migration planning and execution for financial systems, including legacy AS/400, IBM DB2, or mainframe environments, is considered a strong advantage.
  • A proven record of managing fixed-price or hybrid commercial programs with formal change control frameworks and structured executive reporting.
  • Formal project management certification: PMP, PRINCE2, or MSP is required; SAFe or equivalent Agile credentials are advantageous.
  • Prior experience operating within regulated banking environments, including engagement with central bank or financial regulatory authorities.

LANGUAGE REQUIREMENTS:

English: Required

Additional languages: Determined by engagement; multilingual capability is considered advantageous within the Banking Transformation Practice

KEY COMPETENCIES:

  • Demonstrated ability to deliver full-cycle banking transformation programs with accountability for go-live outcomes and post-implementation stabilisation.
  • Capacity to operate effectively across executive, operational, and technical stakeholder groups, adapting engagement style to the needs of each audience.
  • Structured approach to program governance, risk management, and change control, balanced with the judgement to maintain delivery momentum in complex, multi-party environments.
  • Cultural awareness and adaptability, with experience operating across diverse business environments and geographies.