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Msp Program Manager Jobs in Romeoville, IL (NOW HIRING)

Andromeda

Strategic Account Manager

Lockport, IL · On-site

We mean MSP experience, not VAR experience. You have worked with clients who knew exactly what they ... Mentorship Program and Opportunities * Annual Company Picnic, open to friends and family Location ...

New

Softchoice

Manager, Governance Risk Reporting

Chicago, IL · On-site

$110K - $138K/yr

Manage OEM and vendor MSP audit programs for Microsoft, Cisco, Google, VMware, AWS, Lenovo, and other partners, serving as the primary accountability owner for all milestones and deliverables. * Lead ...

Empist

IT Project Manager

Chicago, IL · On-site

$90K/yr

Manage the onboarding of new MSP clients from Sales handoff through operational go-live, including ... Student loan reimbursement program * Career advancement opportunities * Access to managed services ...

Cna

M365 Administrator

Chicago, IL · On-site

... through a Managed Service Provider (MSP). Your scope spans both modern Microsoft platforms ... Drive change enablement through communication plans, training and adoption programs, and ...

CNA

M365 Administrator

Chicago, IL · On-site

... through a Managed Service Provider (MSP). Your scope spans both modern Microsoft platforms ... Drive change enablement through communication plans, training and adoption programs, and ...

Access One

Customer Success Manager

Chicago, IL · On-site

$75 - $80/hr

Experience at a Managed IT Services Provider (MSP) preferred. * Strong organizational and time ... Consistent demonstration of strong organizational, project/program management, change management ...

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Showing results 21-40

All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Romeoville, IL

Msp Program Manager information

See Romeoville, IL salary details

$39.3K

$109.6K

$160.1K

How much do msp program manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for msp program manager in Romeoville, IL is $109,568.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,100.00 and $135,100.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What job categories do people searching Msp Program Manager jobs in Romeoville, IL look for?

The top searched job categories for Msp Program Manager jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Msp Program Manager jobs?

Cities near Romeoville, IL with the most Msp Program Manager job openings:

Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $109,568 per year, or $52.7 per hour.

Account Manager

Favorite Healthcare Staffing, Inc.

Chicago, IL • On-site

$65 - $90/hr

Other

Posted 5 days ago

Job description

About the job

This role profile is a blend of both the job description and person specification and clearly demonstrates the relationship between specific tasks and personal attributes. It is not exhaustive but is intended to give an overview of the role which will naturally change from time to time in line with business requirements.

Company Description

Favorite Healthcare Staffing is the nation's premier provider of healthcare professionals, offering a full range of per diem, allied health, contract, travel assignments, as well as permanent placement opportunities. Favorite continues to set the industry standard for quality, service, and integrity in healthcare staffing and services. What makes Favorite Healthcare Staffing unique? The answer is simple - our people. From the commitment to our communities to our "work hard play hard" mentality, it's our people who define who we are.

Position DetailsClient Relationship Management

Serve as the primary liaison for clients regarding orders and service delivery. Provide expert guidance on client rates and service lines to optimize engagement. Maintain professional, responsive communication with all client partners and internal teams.

Growth and Expansion

Drive GM growth by increasing order volume and improving fill rates. Expand service offerings to include per diem, contract, clinical, allied, non-clinical, locums, international services, and more. Foster strategic partnerships, including MSP and corporate conversions, to support business expansion. Ensure markup retention and stability to maximize profitability.

Performance Metrics

Meet and exceed goals and metrics as set by the Account Management Supervisor. Leverage business analytics tools to track and report on opportunities, account growth, and stability. Monitor and enhance key performance indicators, including time-to-fill, overall order fulfillment, and cancellation reduction.

Collaboration and Operational Excellence

Work closely with all business units to enhance account management and operational effectiveness. Partner with Program Managers on quarterly client reviews and identify opportunities for growth. Implement new or improved program opportunities to enhance client satisfaction and service effectiveness.

Process Improvement

Continuously seek and implement improvements to internal processes in alignment with the Account Management Supervisor. Adhere to standard operating procedures established by the Senior Director of Account Management.

Client Partnership Health

Assess and monitor the health of each client partnership to ensure long-term viability and satisfaction. Drive core production for client accounts by focusing on key performance indicators and strategic goals.

Core Qualifications
  • Education: Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent work experience.
  • Experience: 2-5+ years in account management, sales, customer success, or a client-facing role. Proven track record of managing client relationships and meeting or exceeding revenue targets. Experience handling multiple accounts or projects at once.
  • Key Skills: Relationship Management ; Strong interpersonal and communication skills ; Ability to build trust and maintain long-term client partnerships ; Sales & Business Development ; Upselling and cross-selling experience ; Negotiation and contract management skills ; Understanding of sales pipelines and forecasting ; Organizational & Analytical Skills ; Ability to manage multiple clients, deadlines, and priorities ; Problem-solving and critical thinking ; Comfortable analyzing data and performance metrics.
  • Technical/Tools: Experience with CRM software (e.g., Salesforce, HubSpot) ; Proficiency in Microsoft Office.

#AllJobs2 #INDFAV

Applicants must be able to show proof that they are legally eligible to work in the United States.

Favorite Healthcare Staffing, LLC is an equal opportunity employer and does not make hiring decisions based on race, color, religion, gender or other protected classes.

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Favorite Healthcare Staffing logo

About Favorite Healthcare Staffing

Sourced by ZipRecruiter

Favorite Healthcare Staffing, part of Acacium Group, takes pride in connecting candidates with jobs that fit their unique needs. We place nursing, advanced practice, and allied healthcare professionals in top-rated hospitals, clinics, and physicians' offices across the country. With thousands of per diem opportunities, local and travel contracts, or permanent and temp-to-perm placement jobs to choose from, our recruiters will help you discover the perfect position for you. Favorite continues to set the industry standard for quality, service, and integrity in healthcare staffing and services. Join the Favorite Family today!

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Overland Park, KS, US

Year founded

1981

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