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Wraparound Program Jobs in Chicago, IL (NOW HIRING)

Program Manager

Chicago, IL · On-site

$60K/yr

Program Manager Location: Chicago, Illinois Position Type : Full Time Reports to: Director of ... wraparound care, to meet people where they are and help them access the resources they need to ...

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You will help identify service needs, coordinate wraparound community services, and assess progress ... Program Pet insurance National discounts on shopping, travel, Verizon, and entertainment Mileage ...

You will help identify service needs, coordinate wraparound community services, and assess progress ... Program Pet insurance National discounts on shopping, travel, Verizon, and entertainment Mileage ...

You will help identify service needs, coordinate wraparound community services, and assess progress ... Program • Pet insurance • National discounts on shopping, travel, Verizon, and entertainment ...

You will help identify service needs, coordinate wraparound community services, and assess progress ... Program ● Pet insurance ● National discounts on shopping, travel, Verizon, and entertainment ...

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Wraparound Program information

See Chicago, IL salary details

$25.8K

$93.3K

$121K

How much do wraparound program jobs pay per year?

As of Jul 23, 2026, the average yearly pay for wraparound program in Chicago, IL is $93,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What is the difference between Wraparound Program vs Case Manager?

AspectWraparound ProgramCase Manager
CredentialsVaries; often requires social work or counseling backgroundTypically requires social work, counseling, or related certifications
Work EnvironmentCommunity-based, collaborative teams serving youth and familiesOffice or community settings, managing individual client cases
Industry UsageChild welfare, mental health, educationSocial services, healthcare, mental health
Primary FocusCoordinating comprehensive, individualized plans for youth and familiesManaging and supporting individual client cases

While both roles involve supporting vulnerable populations, Wraparound Program coordinators focus on developing and coordinating holistic plans for families, often working in team settings. Case Managers typically handle specific client cases, providing ongoing support and resource linkage. Understanding these differences helps clarify career paths and job expectations in social services.

What is a Wraparound Program?

A Wraparound Program is a comprehensive, individualized approach to providing support and services for children, youth, and families with complex needs. The program brings together a team of professionals, family members, and community resources to develop and implement a personalized plan of care. The goal is to ensure that all aspects of a person's life—emotional, social, educational, and physical—are addressed in a coordinated and holistic manner. Wraparound Programs are typically used for those involved in multiple service systems, such as mental health, child welfare, and juvenile justice. The approach emphasizes collaboration, family voice and choice, and building on individual strengths.

What are the key skills and qualifications needed to thrive as a Wraparound Program Coordinator, and why are they important?

To thrive as a Wraparound Program Coordinator, you need a background in social work, counseling, or a related field, often supported by a relevant degree and experience with at-risk populations. Familiarity with case management software, documentation systems, and sometimes certifications like Licensed Clinical Social Worker (LCSW) are typically required. Strong interpersonal communication, problem-solving skills, and cultural competence help build trust with families and collaborate effectively with multidisciplinary teams. These skills ensure that individualized care plans are effectively developed and implemented, leading to better outcomes for children and families.

How does a Wraparound Program Facilitator typically collaborate with families and service providers to support clients?

A Wraparound Program Facilitator works closely with families, clients, and a multidisciplinary team of service providers to create and implement individualized care plans. This role involves frequent meetings with families to assess needs, coordinate resources, and ensure everyone is working towards common goals. Facilitators act as a central point of contact, fostering open communication among schools, mental health professionals, and community organizations. Their collaborative approach helps address challenges holistically and ensures clients receive comprehensive support tailored to their unique circumstances.
What are popular job titles related to Wraparound Program jobs in Chicago, IL? For Wraparound Program jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Wraparound Program jobs in Chicago, IL look for? The top searched job categories for Wraparound Program jobs in Chicago, IL are:
Infographic showing various Wraparound Program job openings in Chicago, IL as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $93,286 per year, or $44.8 per hour.

Program Manager

Street Samaritans

Chicago, IL • On-site

$60K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Title: Program Manager
Location: Chicago, Illinois
Position Type: Full Time
Reports to: Director of Operations
Salary: $60,000/annually

About the Organization:
Street Samaritans is a grassroots nonprofit organization committed to advancing human dignity, equity, and justice by walking alongside people experiencing homelessness in Chicago. We provide a range of services, including street outreach, case management, housing support, and wraparound care, to meet people where they are and help them access the resources they need to achieve stability, healing, and self-determination.

Our work is rooted in human connection and guided by the belief that lasting change happens when we listen to those most impacted. In addition to direct services, we advocate for systemic solutions to address the root causes of homelessness and poverty. We partner with communities, organizations, and individuals to build a more compassionate and responsive system of care.

Job Summary:
The Program Manager will provide supervision, program oversight, and performance management of Street Samaritans’ homeless street outreach programming. They will ensure high program quality, monitor data and outcomes, maintain strong relationships with funders, and foster collaboration with internal and external partners.

This position reports to the Director of Operations and works closely with the leadership team and fellow Program Managers. The Program Manager also represents Street Samaritans in key system-level meetings and initiatives. This role will be the main liaison between Street Samaritans and the funder: Department of Family and Support Services (DFSS) and All Chicago.

This position also represents Street Samaritans in system-level meetings and cross-sector initiatives, helping to elevate the organization’s voice and strengthen community-wide responses to homelessness.

Key Responsibilities:
  • Develop and manage the outreach team schedule, ensuring consistent outreach coverage across the city and in times of extreme weather.
  • Provide weekly staff supervision and support for Community Outreach Specialists.
  • Oversee data management and timely entry of client records and outcomes into HMIS and internal trackers.
  • Monitor the timeliness and quality of all data and documentation to ensure accuracy and completeness.
  • Manage outreach location strategy to ensure effective citywide coverage.
  • Ensure completion and submission of outreach logs to DFSS on a timely basis, as well as program monitoring and evaluation.
  • Represent Street Samaritans at all partner meetings.
  • Ensure outreach staff receive ongoing training on HMIS, CES, housing pathways, trauma-informed care, and harm reduction.
  • Oversight of data entry, reporting, and outcome dashboard.
  • Oversight of case filing system.
  • Assist with hiring efforts including phone screenings and field interviews.
  • Annual participation in the Point in Time Count.

Schedule:
  • Full-time.
  • Hybrid schedule:
    • In-office: 2 days/week minimum (specific days set with supervisor).
    • Field-based supervision: Regular field presence to support all program teams.
  • Occasional evening and weekend work required (with advance notice).

Qualifications:
  • 3–5 years of relevant experience in homeless services, street outreach, harm reduction, or housing navigation.
  • 1–2 years of supervisory or team leadership experience required.
  • Strong understanding of Housing First, harm reduction, and trauma-informed care.
  • Familiarity with Chicago’s Continuum of Care (CoC), Coordinated Entry System (CES), and HMIS strongly preferred.
  • Experience managing multiple programs or teams simultaneously is preferred.
  • Demonstrated success in achieving program outcomes and maintaining data quality.
  • Ability to balance strategic oversight with hands-on program support.
  • Strong organizational, time management, and problem-solving skills.
  • Excellent interpersonal and collaboration skills.
  • Proficient in Google Workspace and data systems, and excellent computer literacy skills; experience with HMIS is a plus.
  • Ability to travel throughout Chicago via personal vehicle or public transit.