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Ebiquity

Client Account Executive

$90K - $100K/yr

Client Account Executive Department: Client Success - Americas Employment Type: Permanent - Full Time Location: USA - Remote Compensation: $90,000 - $100,000 / year Description The Client Account ...

Ebiquity

OR · On-site

The Client Account Executive plays a critical support role in managing a portfolio of strategic accounts, working closely with the Client Partner to ensure the successful execution of client ...

Alphabe Insight

Client Account Representative

Detroit, MI · On-site

$67K - $70K/yr

Client Account Representative At Story Lane Box, we believe that powerful stories drive powerful business connections. We are a strategic branding and storytelling agency committed to helping ...

Milliner Talent Solutions

Be Seen First

Client Account Representative

Indianapolis, IN · On-site

$24 - $28/hr

Milliner Talent Solutions is hiring Client Account Representatives for a large-scale temporary project with one of our long-standing clients. This role is ideal for someone who is organized, detail ...

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How much do client account jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for client account in the United States is $56.25, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $70.19 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a client account role and how can they be managed?

Professionals in Client Account roles often juggle multiple client needs and deadlines simultaneously, which can be challenging when priorities shift unexpectedly. Effective communication, strong organizational skills, and proactive problem-solving are essential to manage workload and maintain client satisfaction. Building strong relationships with clients and internal teams also helps address issues swiftly and ensures smooth project delivery. Utilizing CRM tools and regular status meetings can further streamline processes and prevent misunderstandings.

What is a client account manager?

A Client Account Manager is a professional responsible for maintaining and nurturing relationships with a company's clients. They serve as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company's products or services. Client Account Managers also identify opportunities for upselling or cross-selling and work closely with internal teams to deliver solutions tailored to client requirements. Their goal is to ensure long-term, positive partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To thrive as a Client Account Manager, you need strong relationship management, organizational skills, and a background in business or a related field, often backed by a bachelor's degree. Familiarity with CRM software, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client concerns effectively. These abilities are crucial for maintaining client satisfaction, ensuring retention, and driving business growth.

What is the difference between Client Account vs Customer Service Representative?

AspectClient AccountCustomer Service Representative
CredentialsRelevant certifications in account management or salesBasic customer service training or certifications
Work EnvironmentBusiness settings, client-facing roles, often in finance, marketing, or consultingCall centers, retail, or service industries, handling customer inquiries
Employer & Industry UsageUsed in industries managing ongoing client relationshipsCommon in retail, telecom, and service sectors

While both roles involve interacting with clients or customers, a Client Account focuses on managing ongoing relationships, sales, and account growth, often requiring specialized knowledge. Customer Service Representatives primarily handle inquiries, complaints, and support, focusing on immediate customer satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

More about Client Account jobs
What are the most commonly searched types of Client Account jobs? The most popular types of Client Account jobs are:
What job categories do people searching Client Account jobs look for? The top searched job categories for Client Account jobs are:
Infographic showing various Client Account job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, and 7% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $117,000 per year, or $56.2 per hour.

Client Account Executive

Ebiquity

Remote

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 hours ago

Job description

Client Account Executive
Department: Client Success - Americas
Employment Type: Permanent - Full Time
Location: USA - Remote
Compensation: $90,000 - $100,000 / year
Description
The Client Account Executive plays a critical support role in managing a portfolio of strategic accounts, working closely with the Client Partner to ensure the successful execution of client initiatives and drive operational excellence. This role involves day-to-day account management, collaborating with both internal teams and clients to deliver high-quality services and maintain seamless project execution. The Client Account Executive helps implement account growth strategies, tracks project progress, and ensures that client needs are met efficiently while optimizing resources to contribute to long-term success.
In addition to supporting the Client Partner, the Client Account Executive will independently identify and drive opportunities for growth, expansion, and increased revenue with their own set of current clients and prospects.
By building and maintaining strong client relationships and developing new relationships through prospecting, the Client Account Executive directly contributes to both client satisfaction and the profitability of the portfolio, while also positioning themselves for growth in client management and strategic account development.
Key Responsibilities
  • Client Support: Act as the operational backbone for the Client Partner, supporting day-to-day client interactions, preparing materials for executive-level engagements, and ensuring timely follow-ups on client needs.

  • Account Management: Collaborate with the Client Partner to monitor the health of client accounts, tracking key performance metrics, developing an understanding strategic need of the client, and identifying opportunities for improvement.

  • Project Coordination: Work with internal teams, including in Project Management, to ensure the successful delivery of client projects, managing timelines, deliverables, and resources to meet client expectations.

  • Revenue Growth Support: Assist the Client Partner in identifying opportunities for portfolio expansion, including supporting new business proposals, responding to RFPs, and preparing pitches and presentations.

  • Proactive Lead Generation and Prospecting: Support the Client Partner and actively prospect and identify new business opportunities, targeting potential clients outside of the current portfolio to drive revenue growth and expand Ebiquity's client base.

  • Industry Engagement: Build relationships across the broader industry, supporting the Client Partner in representing Ebiquity at seminars events, and other opportunities to raise the profile of the company.

  • Best Practices Development: Contribute to the development and refinement of tools, processes, and methodologies that improve the efficiency and effectiveness of client management.

• Problem Solving and Issue Resolution: Support Client Partner to proactively address any client issues or challenges, working with internal teams to provide timely and effective solutions.
Skills, Knowledge and Expertise
Knowledge / Experience / Skills
• The ideal candidate will have 3-5 years of relevant work experience.
• Supporting or managing client accounts and fostering client satisfaction.
• Strong written and verbal communication skills, including client interactions and internal coordination.
• Identifying opportunities for account expansion, contributing to proposals, and supporting business pitches.
• Establishing and maintaining positive client relationships, ensuring satisfaction and trust.
• Ability to work seamlessly with cross-functional teams and support the Client Partner
• Project Coordination: Experience in working with Project Management teams, helping manage project timelines, deliverables, and resources across multiple teams.
• Analytical skills to address client issues and internal challenges effectively.
• Awareness of industry trends and competitor activities, providing valuable insights for client strategies.
• Strong organizational and time-management skills to handle multiple responsibilities and client priorities.
• Assisting in the preparation of proposals, pitch materials, and presentations for new business.
• Willingness to travel regularly for client engagements, industry events, and relationship building.
What you will bring to the role
• A demonstrable interest in consultative selling and relationship-based client management
• You will be an experienced professional and able to bring or develop a deep understanding of the media investment sector
• Strong project management platform (e.g., Asana), Salesforce and MS Office skills
• You have will experience operating with key stakeholders within a matrix organization
• Strong relationship-builder/maintainer, high level of communication skills (both written and oral), advisory/consulting skills
• Collaborates effectively across teams and seniority, breaks down silos internally to deliver
• Commitment to supporting diversity and inclusivity.
Benefits
We are a global company with significant growth path ahead of us, which offers a variety of opportunities for you to develop your skill set and career. In exchange for your contribution we can offer:
  • Competitive salary
  • Health Insurance including exclusive plans for Dental & Vision
  • EAP Program Access
  • 401(k) Plan
  • HSA & FSA options
  • Life & Disability Insurance
  • Generous PTO and an extra day off for your birthday
  • Paid Maternity/Paternity Leave
  • Paid Holidays/Sick Time
  • Summer Fridays and Flexible Work Hours
  • Remote first location; with opportunities to join in-person team meetings.
  • A company focus on wellbeing and work life balance.
  • Broad range of learning and development opportunities underpinned by a focus on career progression and internal mobility.

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