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Client Account Jobs (NOW HIRING)

YELLOW DOG SOFTWARE LLC

Client Account Manager

Norfolk, VA · On-site

$50K - $60K/yr

The Client Account Manager is responsible for owning the success, growth, and retention of assigned client accounts. This role serves as the primary relationship owner post-sale while proactively ...

The Emily Program

Client Account Specialist

Roseville, MN · On-site

$23 - $25/hr

The Client Account Specialist helps self-pay clients develop a financial plan for treatment services and helps ensure clients keep appointments to get the care they need. The position maximizes the ...

Milliner Talent Solutions

Be Seen First

Client Account Representative

Indianapolis, IN · On-site

$24 - $28/hr

Milliner Talent Solutions is hiring Client Account Representatives for a large-scale temporary project with one of our long-standing clients. This role is ideal for someone who is organized, detail ...

Pro Resources

Client Account Manager

Sartell, MN · On-site

$60K - $65K/yr

The Client Account Manager is the client's main contact and works with clients and internal departments to assist in identifying and organizing services to provide support and ensure client ...

Accanto Health

Client Account Specialist

Roseville, MN · On-site

$23 - $25/hr

The Client Account Specialist helps self-pay clients develop a financial plan for treatment services and helps ensure clients keep appointments to get the care they need. The position maximizes the ...

Alphabe Insight

Client Account Representative

Lawrence, MA · On-site

$49K - $53K/yr

Client Account Representative At Lumina Agency INC, we are committed to excellence, efficiency, and teamwork. We take pride in creating a professional and supportive work environment where employees ...

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Client Account information

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How much do client account jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for client account in the United States is $56.25, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $70.19 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a Client Account role and how can they be managed?

Professionals in Client Account roles often juggle multiple client needs and deadlines simultaneously, which can be challenging when priorities shift unexpectedly. Effective communication, strong organizational skills, and proactive problem-solving are essential to manage workload and maintain client satisfaction. Building strong relationships with clients and internal teams also helps address issues swiftly and ensures smooth project delivery. Utilizing CRM tools and regular status meetings can further streamline processes and prevent misunderstandings.

What is a Client Account Manager?

A Client Account Manager is a professional responsible for maintaining and nurturing relationships with a company's clients. They serve as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company's products or services. Client Account Managers also identify opportunities for upselling or cross-selling and work closely with internal teams to deliver solutions tailored to client requirements. Their goal is to ensure long-term, positive partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a Client Account Manager, and why are they important?

To thrive as a Client Account Manager, you need strong relationship management, organizational skills, and a background in business or a related field, often backed by a bachelor's degree. Familiarity with CRM software, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client concerns effectively. These abilities are crucial for maintaining client satisfaction, ensuring retention, and driving business growth.

What is the difference between Client Account vs Customer Service Representative?

AspectClient AccountCustomer Service Representative
CredentialsRelevant certifications in account management or salesBasic customer service training or certifications
Work EnvironmentBusiness settings, client-facing roles, often in finance, marketing, or consultingCall centers, retail, or service industries, handling customer inquiries
Employer & Industry UsageUsed in industries managing ongoing client relationshipsCommon in retail, telecom, and service sectors

While both roles involve interacting with clients or customers, a Client Account focuses on managing ongoing relationships, sales, and account growth, often requiring specialized knowledge. Customer Service Representatives primarily handle inquiries, complaints, and support, focusing on immediate customer satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

More about Client Account jobs
What are the most commonly searched types of Client Account jobs? The most popular types of Client Account jobs are:
What job categories do people searching Client Account jobs look for? The top searched job categories for Client Account jobs are:
Infographic showing various Client Account job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 16% Part Time, 1% Temporary, and 10% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $117,000 per year, or $56.2 per hour.
Client Account Manager

Client Account Manager

YELLOW DOG SOFTWARE LLC

Norfolk, VA • On-site

$50K - $60K/yr

Full-time

Posted 20 days ago

Job description

Role Overview:
The Client Account Manager is responsible for owning the success, growth, and retention of assigned client accounts. This role serves as the primary relationship owner post-sale while proactively identifying and driving revenue expansion opportunities. The position requires a balance of client relationship management, consultative selling, and internal coordination to ensure clients receive maximum value from Yellow Dog Software.

Key Responsibilities:

  • Own and grow a portfolio of client accounts, including expansion revenue and retention
  • Proactively identify, develop, and close upsell opportunities
  • Maintain consistent outreach to clients through calls, emails, and meetings
  • Conduct regular account reviews to drive product adoption and long-term success
  • Serve as the primary point of contact for client communication
  • Prepare proposals and contracts with clear, accurate expectations
  • Maintain accurate records of client interactions, opportunities, and next steps in CRM
  • Collaborate with internal teams to support client needs and initiatives
  • Identify risks within accounts and take action to support retention
  • Answering and responding to existing client sales inquiries via phone and email
  • Learn Yellow Dog product and offerings in order to provide needs assessments with clients

Performance Expectations:

Success in this role is measured by:

  • Growth in revenue within assigned accounts
  • Retention and reduction of client churn
  • Consistent activity and engagement with clients
  • Effective management of pipeline and opportunities
  • Strong communication and follow-through with clients and internal teams

Requirements:
• Strong written and verbal communication skills
• Consultative mindset with the ability to identify and recommend solutions
• Ability to take initiative and manage responsibilities independently
• Strong organizational and time management skills
• Comfortable working in a fast-paced, team-oriented environment
• Experience with CRM systems (Zoho preferred)

Ideal Experience:
• Experience in hospitality, food & beverage, or retail environments
• Experience working with inventory systems or operational workflows
• Proven ability to manage and grow client relationships