1

Client Account Director Jobs (NOW HIRING)

$165K - $225K/yr

The Opportunity As our Client Account Director for our Amazon relationship, you will serve as the primary commercial and strategic owner of one of our most critical and complex client partnerships.

$165K - $225K/yr

The Opportunity As Client Account Director for our Microsoft client account, you will serve as the primary commercial owner responsible for driving net-new revenue growth, white space development ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

next page

Showing results 1-20

Client Account Director information

See salary details

$58.5K

$113.3K

$190K

How much do client account director jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client account director in the United States is $113,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $122,500.00 per year, depending on experience, location, and employer.

What is a client account director?

Client Account Directors are senior professionals responsible for managing and nurturing relationships with key clients within an organization. They act as the main point of contact between the client and the company, ensuring that the client’s needs are met and that services are delivered effectively. Their role often includes developing strategic plans, overseeing project delivery, and identifying opportunities for business growth. Client Account Directors also collaborate closely with internal teams to ensure client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a client account director, and why are they important?

To thrive as a Client Account Director, you need a strong background in account management, strategic planning, and business development, often backed by a bachelor’s degree in business or a related field. Familiarity with CRM systems, project management tools, and data analysis platforms is typically required. Exceptional communication, leadership, and relationship-building skills help foster trust and collaboration with clients and internal teams. These abilities are crucial for ensuring client satisfaction, driving revenue growth, and maintaining long-term business partnerships.

How does a client account director typically collaborate with internal teams to ensure client satisfaction?

A Client Account Director acts as a key liaison between clients and internal teams, such as sales, marketing, creative, and operations. They facilitate regular meetings to communicate client goals, project updates, and feedback, ensuring everyone is aligned and expectations are met. By fostering strong cross-functional relationships, Client Account Directors help resolve issues quickly and drive solutions that enhance client satisfaction. This collaborative approach is essential for delivering high-quality service and maintaining long-term client partnerships.

What is the difference between Client Account Director vs Account Manager?

AspectClient Account DirectorAccount Manager
ResponsibilitiesOversees multiple client accounts, develops strategic relationships, and leads account teamsManages individual client accounts, handles day-to-day client communication, and ensures service delivery
Required CredentialsBachelor's degree; often advanced degrees or certifications in marketing, sales, or related fieldsBachelor's degree; relevant experience in client service or sales
Work EnvironmentStrategic planning, leadership meetings, high-level client interactionsClient meetings, project coordination, daily communication
Industry UsageCommon in advertising, marketing, consulting firmsWidely used across various service industries including marketing and advertising

The main difference between a Client Account Director and an Account Manager lies in scope and strategic focus. The Client Account Director handles multiple accounts with a strategic, leadership role, while the Account Manager focuses on managing individual client relationships and daily operations.

How much does a client account director get paid?

A client account director typically earns between $80,000 and $150,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often including bonuses and benefits. Strong leadership, client management skills, and industry knowledge are essential for higher pay levels.

Is a client account director a high position?

A client account director is considered a senior leadership role within a company, responsible for managing key client relationships and overseeing account teams. It typically requires extensive experience, strong leadership skills, and strategic thinking, making it a high-level position in the organizational hierarchy.
More about Client Account Director jobs

What cities are hiring for Client Account Director jobs?

Cities with the most Client Account Director job openings:

What are the most commonly searched types of Client Account jobs?

The most popular types of Client Account jobs are:

Who are the top companies hiring for Client Account Director jobs?

The top employers for Client Account Director jobs are:

What states have the most Client Account Director jobs?

States with the most job openings for Client Account Director jobs include:

Infographic showing various Client Account Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $113,343 per year, or $54.5 per hour.

Client Account Director - Amazon

Telus Digital

On-site, Remote

$165K - $225K/yr

Full-time

Re-posted 8 days ago


TELUS Digital rating

7.3

Company rating: 7.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

127th of 226 rated it services


Job description

Who We Are
Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Enterprise Technology, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are, all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location & Flexibility
This role can operate remotely within the US (we are prioritizing candidates based on the US West Coast) OR be based out of one of our major US office locations - Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA.
The Opportunity
As our Client Account Director for our Amazon relationship, you will serve as the primary commercial and strategic owner of one of our most critical and complex client partnerships. This is a hands-on, high-impact individual contributor role focused exclusively on deepening, expanding, and protecting our footprint within Amazon, spanning their AI, Alexa, AWS, and broader machine learning organizations. You will operate at the intersection of artificial intelligence, data operations, and enterprise account management, bringing a strong understanding of the full AI data lifecycle from initial collection and annotation through to validation, fine-tuning, and model evaluation.
Our service offerings span the breadth of what modern AI development demands. On the Generative AI side, we partner with clients to build human-aligned datasets for fine-tuning and evaluating large language models, supporting workflows including Supervised Fine-Tuning (SFT), Reinforcement Learning from Human Feedback (RLHF), red teaming, and bespoke dataset creation across more than 20 domains and 100 languages. We deliver data for AI & robotics to help robotics labs with sensor setups, hardware integration, foundational training/simulations, and real-world interactions. In the arena of data for search & ads we leverage two decades of experience in delivering uninterrupted data that powers the world's leading search and content platforms. Rounding out our portfolio, we offer a library of off-the-shelf datasets purpose-built for training and evaluating LLMs, computer vision models, and audio AI systems, providing clients with accessible, cost-effective solutions ready for immediate integration.
The ideal candidate will bring both technical fluency and a sharp client-facing mindset, with the ability to translate Amazon's complex, large-scale data requirements into scalable, high-quality solutions that deliver measurable outcomes across their AI development initiatives.
Responsibilities
Client Account Ownership
  • Serve as a key client success leader in the Amazon client account, responsible for retention, expansion, and net-new workstream growth across Amazon's AI and ML business units.
  • Build and maintain trusted relationships with AI, data science, product, and operations leaders across Alexa, AWS AI Services, Amazon AGI, and other relevant organizations.
  • Lead executive business reviews and strategic planning sessions that align TELUS Digital's capabilities to Amazon's evolving AI roadmap and data needs.
  • Map the full Amazon organization to identify white space, emerging priorities, and expansion opportunities across teams and business units.
  • Act as Amazon's internal advocate, surfacing insights that shape delivery execution, tooling priorities, and research investments.

Data & AI Expertise & Solutioning
  • Develop deep expertise across TELUS Digital's Data for Generative AI, Data Collection, Data Annotation, Data Validation, and Off-the-Shelf Datasets capabilities, including text, image, video, audio, and sensor data labeling, agentic AI workflows, and responsible AI practices.
  • Guide Amazon stakeholders in designing scalable, high-quality data programs aligned to their model training, fine-tuning, and evaluation objectives.
  • Partner with Solutions Architecture and Delivery teams to develop technically credible, customized proposals that address Amazon's unique and often large-scale data pipeline requirements.
  • Stay ahead of industry trends in AI training data, including emerging labeling methodologies, quality assurance frameworks, and the evolving regulatory landscape around responsible AI.

Forecasting & Operations
  • Maintain rigorous pipeline hygiene, forecast accuracy, and account health reporting using Salesforce.
  • Manage long-cycle renewals, expansions, and new statement-of-work negotiations with multiple Amazon stakeholders across business units and seniority levels.
  • Collaborate cross-functionally with Delivery, Solutions Architecture, Finance, and Legal to ensure seamless client experiences and commercially sound agreements.

Competencies
  • 7+ years of enterprise account management or strategic sales experience, with a strong preference for candidates who have worked directly with Amazon or other large-scale technology companies.
  • 2+ years of experience in Data Collection, Annotation, and/or Validation services, or adjacent AI/ML data services.
  • Deep familiarity with data workflows and quality frameworks across modalities, text, image, video, audio, and sensor data, and a strong understanding of how training data supports AI model development and evaluation.
  • Comfort discussing generative AI, agentic AI pipelines, and responsible AI principles with both technical and business audiences.
  • Demonstrated track record of growing complex, multi-stakeholder enterprise accounts with long sales cycles and large contract values.
  • Exceptional executive presence and communication skills, with the ability to engage credibly at the Director and VP level within a large, matrixed organization like Amazon.
  • Proficiency with Salesforce and enterprise account management methodologies.
  • A consultative, client-first approach, curious, solutions-oriented, and committed to understanding the client's business before proposing a path forward.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy

What TELUS Digital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom