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Client Account Director Jobs (NOW HIRING)

$165K - $210K/yr

The Opportunity As Client Account Director for our Microsoft client account, you will serve as the primary commercial owner responsible for driving net-new revenue growth, white space development ...

$165K - $210K/yr

The Opportunity As our Client Account Director for our Amazon relationship, you will serve as the primary commercial and strategic owner of one of our most critical and complex client partnerships.

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

Reporting to the Director of Client Services (DCS), the Account Director owns the strategy, performance, and growth of a portfolio of B2B client accounts. This role requires someone who: * Can ...

Reporting to the Director of Client Services (DCS), the Account Director owns the strategy, performance, and growth of a portfolio of B2B client accounts. This role requires someone who: * Can ...

Reporting to the Director of Client Services (DCS), the Account Director owns the strategy, performance, and growth of a portfolio of B2B client accounts. This role requires someone who: * Can ...

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Account Director

East Lansing, MI · On-site

$65K - $85K/yr

King Media seeks an Account Director to provide client service on a full-time basis. This role is designed for an experienced professional who thrives on building trusted client relationships ...

Be Seen First

Account Director

East Lansing, MI · On-site

$65K - $85K/yr

King Media seeks an Account Director to provide client service on a full-time basis. This role is designed for an experienced professional who thrives on building trusted client relationships ...

Be Seen First

Account Director

East Lansing, MI · On-site

$65K - $85K/yr

King Media seeks an Account Director to provide client service on a full-time basis. This role is designed for an experienced professional who thrives on building trusted client relationships ...

The Account Director is HD's strategic leader and standard bearer on client accounts, serving as trusted advisor to senior Clients-and as an inspirational leader internal teams count on for support ...

The Account Director is HDs strategic leader and standard bearer on client accounts, serving as trusted advisor to senior Clientsand as an inspirational leader internal teams count on for support ...

The Account Director is HD's strategic leader and standard bearer on client accounts, serving as trusted advisor to senior Clients-and as an inspirational leader internal teams count on for support ...

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Showing results 1-20

Client Account Director information

See salary details

$58.5K

$113.3K

$190K

How much do client account director jobs pay per year?

As of Jul 20, 2026, the average yearly pay for client account director in the United States is $113,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $122,500.00 per year, depending on experience, location, and employer.

How much does an Account Director get paid?

An Account Director's salary typically ranges from $80,000 to $180,000 annually, depending on experience, industry, and location. Senior roles with extensive client management responsibilities or in high-demand sectors may offer higher compensation, often supplemented with bonuses and benefits.

What kind of jobs in media bring in $150,000 a year?

A Client Account Director in media can earn $150,000 or more annually, especially with extensive experience, strong client management skills, and familiarity with industry tools like CRM software. Senior roles in media agencies, advertising, or digital marketing often reach this salary level, particularly with leadership responsibilities and strategic oversight.

What are Client Account Directors?

Client Account Directors are senior professionals responsible for managing and nurturing relationships with key clients within an organization. They act as the main point of contact between the client and the company, ensuring that the client’s needs are met and that services are delivered effectively. Their role often includes developing strategic plans, overseeing project delivery, and identifying opportunities for business growth. Client Account Directors also collaborate closely with internal teams to ensure client satisfaction and retention.

What is the difference between Client Account Director vs Account Manager?

AspectClient Account DirectorAccount Manager
ResponsibilitiesOversees multiple client accounts, develops strategic relationships, and leads account teamsManages individual client accounts, handles day-to-day client communication, and ensures service delivery
Required CredentialsBachelor's degree; often advanced degrees or certifications in marketing, sales, or related fieldsBachelor's degree; relevant experience in client service or sales
Work EnvironmentStrategic planning, leadership meetings, high-level client interactionsClient meetings, project coordination, daily communication
Industry UsageCommon in advertising, marketing, consulting firmsWidely used across various service industries including marketing and advertising

The main difference between a Client Account Director and an Account Manager lies in scope and strategic focus. The Client Account Director handles multiple accounts with a strategic, leadership role, while the Account Manager focuses on managing individual client relationships and daily operations.

How does a Client Account Director typically collaborate with internal teams to ensure client satisfaction?

A Client Account Director acts as a key liaison between clients and internal teams, such as sales, marketing, creative, and operations. They facilitate regular meetings to communicate client goals, project updates, and feedback, ensuring everyone is aligned and expectations are met. By fostering strong cross-functional relationships, Client Account Directors help resolve issues quickly and drive solutions that enhance client satisfaction. This collaborative approach is essential for delivering high-quality service and maintaining long-term client partnerships.

What are the key skills and qualifications needed to thrive as a Client Account Director, and why are they important?

To thrive as a Client Account Director, you need a strong background in account management, strategic planning, and business development, often backed by a bachelor’s degree in business or a related field. Familiarity with CRM systems, project management tools, and data analysis platforms is typically required. Exceptional communication, leadership, and relationship-building skills help foster trust and collaboration with clients and internal teams. These abilities are crucial for ensuring client satisfaction, driving revenue growth, and maintaining long-term business partnerships.

Is Account Director a high position?

An Account Director is a senior leadership role responsible for managing key client accounts, overseeing account teams, and developing strategic client relationships. It is generally considered a high-level position within marketing, advertising, or consulting firms, often requiring extensive experience and leadership skills.

What is a client Account Director?

A Client Account Director is a senior professional responsible for managing client relationships, overseeing account teams, and ensuring the delivery of services that meet client needs. They often coordinate with sales, marketing, and project teams, and require strong communication, leadership, and strategic planning skills. The role typically involves maintaining client satisfaction and driving business growth.
More about Client Account Director jobs
What cities are hiring for Client Account Director jobs? Cities with the most Client Account Director job openings:
What are the most commonly searched types of Client Account jobs? The most popular types of Client Account jobs are:
What states have the most Client Account Director jobs? States with the most job openings for Client Account Director jobs include:
Infographic showing various Client Account Director job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $113,343 per year, or $54.5 per hour.
Client Account Director - Microsoft

Client Account Director - Microsoft

Telus Digital

On-site, Remote

$165K - $210K/yr

Full-time

Posted 9 days ago


TELUS Digital rating

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

92nd of 210 rated it services


Job description

Who We Are
Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Enterprise Technology, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are, all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location & Flexibility
This role can operate remotely within the US (we are prioritizing candidates based on the US West Coast) OR be based out of one of our major US office locations - Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA.
The Opportunity
As Client Account Director for our Microsoft client account, you will serve as the primary commercial owner responsible for driving net-new revenue growth, white space development, and strategic expansion across one of our most valuable and complex client partnerships. This role will focus on account expansion, identifying and converting untapped opportunities within Microsoft, spanning their AI, Azure, Copilot, and broader machine learning teams. You will bring a sharp commercial instinct and proactive ability to translate Microsoft's complex, large-scale data requirements into compelling, customized solutions that open new buyer relationships and expand our footprint into new teams and workstreams.
Our service offerings span the breadth of what modern AI development demands. On the Generative AI side, we partner with clients to build human-aligned datasets for fine-tuning and evaluating large language models, supporting workflows including Supervised Fine-Tuning (SFT), Reinforcement Learning from Human Feedback (RLHF), red teaming, and bespoke dataset creation across more than 20 domains and 100 languages. We deliver data for AI & robotics to help robotics labs with sensor setups, hardware integration, foundational training/simulations, and real-world interactions. In the arena of data for search & ads we leverage two decades of experience in delivering uninterrupted data that powers the world's leading search and content platforms. Rounding out our portfolio, we offer a library of off-the-shelf datasets purpose-built for training and evaluating LLMs, computer vision models, and audio AI systems, providing clients with accessible, cost-effective solutions ready for immediate integration.
The ideal candidate will bring both technical fluency and a sharp client-facing mindset, with the ability to translate Microsoft's complex, large-scale data requirements into scalable, high-quality solutions that deliver measurable outcomes across their AI development initiatives.
Responsibilities
White Space Development & New Business
  • Proactively map the Microsoft organization to identify untapped business units, emerging AI initiatives, and net-new buyer targets across Azure AI Services, Microsoft Copilot, Microsoft Research AI, and adjacent teams.
  • Develop and execute targeted outreach and pipeline development strategies to penetrate new buying centers within Microsoft that are not yet engaged with TELUS Digital.
  • Design and pitch custom solution concepts and prototype projects tailored to the specific data challenges and AI development priorities of new target buyers while using these as entry points to open and advance new commercial relationships.
  • Convert exploratory conversations into scoped pilots and prototype engagements that demonstrate value quickly and establish the foundation for larger, ongoing workstreams.
  • Build and maintain a robust pipeline of new logo opportunities within Microsoft, with clear stage progression and close plans.

Client Account Ownership
  • Serve as the single-threaded commercial owner of the Microsoft account, responsible for retention, expansion, and net-new workstream growth across Microsoft's AI and ML business units.
  • Build and maintain trusted relationships with AI, data science, product, and operations leaders with a particular focus on continuously expanding the network of buyers and influencers beyond existing contacts.
  • Lead strategic planning sessions and executive conversations that connect TELUS Digital's capabilities to Microsoft's evolving AI roadmap, surfacing new areas where bespoke solutions can deliver measurable impact.
  • Manage long-cycle renewals, expansions, and new statement-of-work negotiations across multiple business units and seniority levels.
  • Act as Microsoft's internal advocate, surfacing insights that shape delivery execution, tooling priorities, and research investments.

Data & AI Solutioning
  • Develop deep expertise across TELUS Digital's Data for Generative AI, Data Collection, Data Annotation, Data Validation, and Off-the-Shelf Datasets capabilities, including text, image, video, audio, and sensor data labeling, agentic AI workflows, and responsible AI practices.
  • Lead the design of custom solution concepts and prototype project proposals for new and existing buyers, working closely with Solutions Architecture to ensure technical credibility and commercial viability.
  • Engage new target buyers with a consultative, insight-led approach while bringing a point of view on their data challenges before they have fully defined their requirements.
  • Stay ahead of industry trends in AI training data, including emerging labeling methodologies, quality assurance frameworks, and the evolving regulatory landscape around responsible AI, and use those insights to create timely, relevant hooks for new buyer engagement.

Forecasting & Operations
  • Maintain rigorous pipeline hygiene, forecast accuracy, and account health reporting using Salesforce, with clear visibility into both existing account revenue and net-new opportunity development.
  • Collaborate cross-functionally with Delivery, Solutions Architecture, Finance, and Legal to structure prototype engagements and custom proposals that are both technically sound and commercially executable.

Competencies
  • 7+ years of enterprise sales or strategic account management experience, with a demonstrated track record of new business development and white space conversion, not just account maintenance, within large, matrixed technology companies.
  • Experience selling to or within Microsoft is strongly preferred; familiarity with Microsoft's organizational structure and buying processes is a meaningful advantage.
  • 3+ years of experience in Data Collection, Annotation, and/or Validation services, or adjacent AI/ML data services.
  • Proven ability to develop and pitch custom solutions and prototype concepts that resonate with new buyers who are earlier in their discovery process.
  • Deep familiarity with data workflows and quality frameworks across modalities, including text, image, video, audio, and sensor data, and a strong understanding of how training data supports AI model development and evaluation.
  • Comfort discussing generative AI, agentic AI pipelines, and responsible AI principles with both technical and business audiences.
  • Exceptional executive presence and communication skills, with the ability to engage credibly at the Director and VP level within a large, matrixed organization.
  • Proficiency with Salesforce and enterprise sales methodologies.
  • Blended hunter & farmer mindset balanced with consultative depth. Proactive, creative in solution design, and committed to understanding a buyer's business before proposing a path forward.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy

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