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Msp Program Manager Jobs in Maryland (NOW HIRING)

Naval Air Systems Command

PROGRAM ANALYST

Patuxent River, MD · On-site +1

$102K - $158K/yr

You will plan, manage and support the work efforts required for successful accomplishment of the ... MSP/PPP applicants must currently hold the required security clearance. * This position is covered ...

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All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Maryland

Msp Program Manager information

See Maryland salary details

$37.4K

$104.3K

$152.4K

How much do msp program manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for msp program manager in Maryland is $104,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,200.00 and $128,600.00 per year, depending on experience, location, and employer.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are the most commonly searched types of Msp Program jobs in Maryland? The most popular types of Msp Program jobs in Maryland are:
What are popular job titles related to Msp Program Manager jobs in Maryland? For Msp Program Manager jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Msp Program Manager jobs in Maryland look for? The top searched job categories for Msp Program Manager jobs in Maryland are:
What cities in Maryland are hiring for Msp Program Manager jobs? Cities in Maryland with the most Msp Program Manager job openings:
Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Maryland as of July 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 69% In-person, and 31% Remote job distribution, with an average salary of $104,295 per year, or $50.1 per hour.

Senior MSP Contingent Workforce Program Manager

TechForcePros

Elkton, MD • On-site, Remote

$130K - $190K/yr

Full-time

Posted 6 days ago

Job description

Company Overview
TechForcePros specializes in staffing, consulting, and project management for enterprise systems in HRIS, ATS, LMS, VMS, CRM, ERP, ITSM, and procurement. Additionally, our recruiting prowess is demonstrated in IT, HR, Finance/Accounting, Healthcare, and Engineering. We are committed to driving business success through innovative solutions and exceptional client service.
Contingent Workforce: https://techforcepros.com/contingent-workforce/
Job Title: Senior MSP Contingent Workforce Program Manager
Salary: $130k to $190k annually.
Location: 100% Remote. Company is located in the Austin, Texas Area.
Client: Leading Technology Company in the Telecommunications Industry
Overview:
Our client, an expanding technology company in the telecommunications industry, is seeking a highly experienced Senior MSP (Managed Services Provider) Contingent Workforce Program Manager to join their dynamic team. This role is critical to driving the next phase of their growth by optimizing the contingent workforce program, reducing rogue spend, and implementing cost-saving strategies. The successful candidate will possess deep expertise in contingent workforce management, rate card development, compliance, governance, and cost control.
Key Responsibilities:
  1. Contingent Workforce Strategy Development & Implementation
    • Lead the design, development, and implementation of a scalable contingent workforce management strategy aligned with the organization's overall talent strategy and business objectives.
    • Collaborate with senior leadership and cross-functional teams to determine workforce needs, address talent gaps, and provide strategic insights on workforce planning and optimization.
    • Partner with the Procurement, Talent Acquisition, and Finance teams to develop comprehensive strategies for contingent workforce utilization, ensuring alignment across business units.
  2. Rate Card Development & Management
    • Lead the creation, negotiation, and maintenance of rate cards for contingent workers across various categories, ensuring competitiveness and alignment with industry standards.
    • Work with suppliers and hiring managers to establish and enforce rate card compliance, ensuring that contingent labor rates are optimized for cost-efficiency while maintaining quality.
    • Conduct market analysis to benchmark contingent labor rates and refine rate card structures in response to evolving market conditions.
  3. Supplier & Vendor Management
    • Develop and maintain strong relationships with MSP providers, staffing suppliers, and vendors to ensure effective sourcing, performance management, and adherence to service level agreements (SLAs).
    • Conduct regular supplier reviews, including performance evaluations, contract negotiations, and quality assessments to ensure top-quality talent is being provided while maximizing cost savings.
    • Establish strategic partnerships with key suppliers to foster long-term collaboration and ensure proactive talent sourcing for contingent workforce needs.
  4. Cost Savings & Spend Control
    • Identify opportunities to reduce rogue spend and improve cost management through enhanced governance, streamlined processes, and strategic supplier negotiations.
    • Develop and implement cost-saving initiatives, including rate negotiations, supplier rationalization, and innovative workforce solutions, to ensure budget adherence and financial optimization.
    • Create and maintain dashboards to track contingent workforce costs, spend analysis, and ROI, presenting findings and actionable insights to executive stakeholders.
  5. Compliance & Governance
    • Establish strong compliance and governance protocols, ensuring adherence to company policies, local, state, and federal regulations, and industry best practices.
    • Develop and enforce standardized processes, documentation, and approval workflows to minimize risk and ensure consistent management of contingent workforce engagements.
    • Implement comprehensive auditing procedures to ensure supplier compliance with contractual agreements, regulatory requirements, and ethical standards.
  6. Program Uplift & Continuous Improvement
    • Evaluate and uplift existing contingent workforce programs by assessing current processes, identifying gaps, and implementing best practices for operational efficiency and program effectiveness.
    • Lead change management initiatives, including stakeholder engagement, communication, and training, to ensure smooth adoption of new processes and technologies.
    • Monitor and report on key performance indicators (KPIs) related to contingent workforce utilization, program effectiveness, and supplier performance, ensuring continuous improvement and value realization.
  7. Stakeholder & Hiring Manager Collaboration
    • Build and maintain strong relationships with key stakeholders, including hiring managers, business leaders, HR, Procurement, and Legal teams, to understand and support contingent workforce needs effectively.
    • Provide training and consultation to hiring managers on contingent workforce best practices, rate cards, compliance requirements, and supplier engagement processes.
    • Serve as the primary point of contact for escalations, problem resolution, and advisory support related to contingent workforce management.
  8. Technology & Systems Optimization
    • Leverage VMS (Vendor Management System) technology to drive automation, transparency, and efficiency in managing the contingent workforce lifecycle.
    • Identify opportunities to enhance existing technologies and tools to improve contingent workforce management, reporting, and analytics capabilities.
    • Work with IT and system vendors to implement system enhancements and ensure seamless integration with other HR and procurement systems.

Key Qualifications:
  • Education: Bachelor's degree in Human Resources, Business Administration, Supply Chain Management, or a related field. Advanced degree (e.g., MBA) preferred.
  • Experience: Minimum of 10 years of experience in contingent workforce program management, with at least 5 years in an MSP model within a large, complex organization. Prior experience in the telecommunications or technology industry is highly preferred.
  • Rate Card Development: Proven expertise in developing, negotiating, and maintaining rate cards, including a thorough understanding of labor categories, benchmarking, and cost optimization strategies.
  • Supplier Management: Strong experience in managing supplier relationships, negotiating contracts, conducting performance reviews, and ensuring supplier compliance with SLAs.
  • Compliance & Governance: Deep knowledge of labor regulations, compliance, and governance protocols related to contingent workforce management. Experience in implementing compliance frameworks and conducting audits.
  • Cost Control: Demonstrated success in developing cost-saving strategies, reducing rogue spend, and implementing financial controls in contingent workforce programs.
  • Change Management: Experience in uplifting existing contingent workforce programs, including implementing new processes, driving change management initiatives, and managing stakeholder engagement.
  • Technical Proficiency: Strong understanding of VMS technologies (e.g., SAP Fieldglass, Beeline, Coupa), HRIS, and other relevant contingent workforce management tools. Advanced Excel and data analysis skills are a plus.
  • Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make strategic recommendations for program improvement.
  • Communication & Collaboration: Exceptional communication skills, both written and verbal, with the ability to influence and build strong relationships with stakeholders at all levels. Ability to effectively manage conflicts and escalations.
  • Leadership: Demonstrated leadership capabilities, including managing cross-functional teams, mentoring junior staff, and fostering a culture of collaboration, continuous improvement, and accountability.

Why Join Our Client?
  • Innovative Environment: Join a leading technology company in the telecommunications space that fosters innovation and creativity.
  • Career Growth: Be part of a rapidly growing organization with significant opportunities for career development and advancement.
  • Impactful Role: Play a pivotal role in shaping the contingent workforce strategy and driving cost efficiencies, directly contributing to the company's success.
  • Collaborative Culture: Work in a supportive, diverse, and collaborative culture that values talent, teamwork, and professional growth.
Why Join TechForcePros?
At TechForcePros, we are committed to fostering a culture of innovation, collaboration, and continuous improvement. You will have the opportunity to work on exciting projects, drive impactful change, and make a meaningful contribution to our organization's success. We offer competitive compensation and opportunities for career growth and development.

Apply