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Medical Office Secretary Jobs (NOW HIRING)

Family Medical Center

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Medical Office Secretary

Orlando, FL · On-site

$16 - $22/hr

Medical Office Secretary Position Summary The Medical Office Secretary provides administrative support to physicians, clinical staff, and management while ensuring efficient office operations. This ...

Matrix Providers

Medical Office Secretary

Bethesda, MD · On-site

$22.48/hr

Medical Office Secretary Matrix Providers is hiring a Medical Office Secretary to join our team of talented professionals who provide health care services to our Military Service Members and their ...

Caban Resources

Medical Office Secretary

Honolulu, HI · On-site

MEDICAL OFFICE SECRETARY SUMMARY. Performs various clerical and administrative duties in support of the organization, including, but not limited to, stenography and office automation duties such as ...

Matrix Providers

Medical Office Secretary

Bethesda, MD · On-site

$22.48/hr

Matrix Providers is hiring a Medical Office Secretary to join our team of talented professionals who provide health care services to our Military Service Members and their families at Walter Reed ...

Matrix Providers

Medical Office Secretary

Bethesda, MD · On-site

$22.48/hr

Matrix Providers is hiring a Medical Office Secretary to join our team of talented professionals who provide health care services to our Military Service Members and their families at Walter Reed ...

Matrix Providers

Medical Office Secretary

Bethesda, MD · On-site

$22.48/hr

Matrix Providers is hiring a Medical Office Secretary to join our team of talented professionals who provide health care services to our Military Service Members and their families at Walter Reed ...

Matrix Providers

$22.48/hr

Matrix Providers is hiring a Medical Office Secretary to join our team of talented professionals who provide health care services to our Military Service Members and their families at Walter Reed ...

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Medical Office Secretary information

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How much do medical office secretary jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for medical office secretary in the United States is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges Medical Office Secretaries face in managing patient appointments and how can they be addressed?

Medical Office Secretaries often juggle a high volume of patient appointments, unexpected cancellations, and last-minute scheduling changes. These challenges require strong organizational skills and the ability to remain calm under pressure. Utilizing effective scheduling software, maintaining clear communication with both patients and healthcare providers, and developing a system for confirming appointments can help manage these challenges efficiently. Being proactive and adaptable is key to ensuring the office runs smoothly and patients receive timely care.

What is the difference between Medical Office Secretary vs Medical Administrative Assistant?

AspectMedical Office SecretaryMedical Administrative Assistant
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma; certification preferred
Work EnvironmentDoctors' offices, clinics, outpatient facilitiesHospitals, clinics, healthcare offices
Job DutiesAnswering phones, scheduling, filing, greeting patientsScheduling, billing, managing records, administrative support
Industry UsageCommonly used in outpatient settingsBroader healthcare administrative roles

The Medical Office Secretary and Medical Administrative Assistant roles share similar environments and duties, such as scheduling and patient interaction. However, Medical Administrative Assistants often have broader responsibilities, including billing and record management, and may require additional certifications. Both roles are essential in healthcare settings, supporting smooth office operations.

What are medical office secretaries?

Medical office secretaries are administrative professionals who manage the front desk and clerical tasks in healthcare settings such as clinics, hospitals, and private practices. Their responsibilities include scheduling appointments, answering phones, maintaining patient records, processing billing and insurance information, and assisting both patients and medical staff. They play a critical role in ensuring the smooth operation of a medical office by facilitating communication and organization.

What are the key skills and qualifications needed to thrive as a Medical Office Secretary, and why are they important?

To thrive as a Medical Office Secretary, you need organizational skills, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or relevant certification. Familiarity with medical billing software, electronic health record (EHR) systems, and office productivity tools is typically required. Strong communication, professionalism, and customer service skills help you interact effectively with patients and healthcare staff. These abilities are crucial for ensuring smooth office operations, accurate record-keeping, and a positive patient experience.
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Medical Office Secretary jobs near you
Medical Office Secretary

Medical Office Secretary

Family Medical Center

Orlando, FL • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

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Job description

Medical Office Secretary

Position Summary

The Medical Office Secretary provides administrative support to physicians, clinical staff, and management while ensuring efficient office operations. This position serves as a key communication hub for patients, providers, and outside healthcare organizations.

Essential Duties and Responsibilities

Administrative Support

  • Maintain providers' schedules
  • Patient appointment coordination
  • Assist with special projects and administrative tasks
  • Organize and maintain office records and files

Communication

  • Answer and direct incoming phone calls
  • Take and relay accurate messages
  • Respond to patient messages
  • Coordinate communication between departments
  • Assist with patient portal and email communications

Medical Records and Documentation

  • Scan and index documents into the electronic medical record
  • Process incoming faxes and correspondence
  • Maintain confidentiality of all patient information
  • Manage Hospital Follow-up appointments

Scheduling and Coordination

  • Schedule patient appointments when needed
  • Coordinate referrals, testing appointments, and consultations
  • Assist providers with schedule management
  • Track outstanding paperwork and follow-up items

Qualifications

Required

  • High School Diploma or GED
  • Minimum 2 years of administrative or secretarial experience
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong organizational and communication skills

Preferred

  • Medical office experience
  • Knowledge of medical terminology
  • Electronic Medical Record (EMR) experience
  • Healthcare scheduling experience

Skills and Competencies

  • Professional communication
  • Strong attention to detail
  • Excellent organizational skills
  • Ability to prioritize multiple tasks
  • Confidentiality and discretion
  • Problem-solving abilities
  • Customer service orientation

Physical Requirements

  • Prolonged sitting and computer work
  • Frequent telephone use

Performance Expectations

  • Maintain professionalism in all interactions
  • Complete assigned administrative tasks accurately and in a timely manner
  • Support providers and management efficiently
  • Ensure accurate record keeping and documentation
  • Adhere to HIPAA and confidentiality standards
  • Demonstrate teamwork and reliability
  • Add to our positive work environment