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How much do medical assistant secretary jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for medical assistant secretary in the United States is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $22.12 per hour, depending on experience, location, and employer.

How does a Medical Assistant Secretary typically interact with both patients and healthcare providers throughout the day?

A Medical Assistant Secretary serves as a key liaison between patients and healthcare providers, often being the first point of contact for patients via phone or in-person. Daily responsibilities include scheduling appointments, managing medical records, handling patient inquiries, and ensuring that providers have updated information for consultations. The role requires excellent communication and organizational skills to coordinate effectively with doctors, nurses, and other administrative staff. This collaborative environment is essential for maintaining smooth clinic operations and delivering a positive patient experience.

What are Medical Assistant Secretaries?

Medical Assistant Secretaries are healthcare professionals who provide administrative and clerical support in medical offices, clinics, and hospitals. They handle tasks such as scheduling appointments, managing patient records, answering phones, and assisting with billing and insurance paperwork. In addition, they may help coordinate communication between patients and medical staff, ensuring efficient office operations. Their role is essential for maintaining the smooth functioning of a healthcare facility and providing a positive experience for patients.

What are the key skills and qualifications needed to thrive as a Medical Assistant Secretary, and why are they important?

A Medical Assistant Secretary needs strong organizational skills, attention to detail, and a background in medical terminology, often supported by a certificate or associate degree in medical office administration. Familiarity with electronic health records (EHR) systems, medical billing software, and office management tools is typically required. Excellent communication, multitasking ability, and a friendly demeanor help create a positive patient experience and efficient workflow. These skills ensure accurate record-keeping, smooth office operations, and quality patient interactions in busy healthcare environments.

What is the difference between Medical Assistant Secretary vs Medical Receptionist?

AspectMedical Assistant SecretaryMedical Receptionist
CredentialsCertification often preferred, administrative and clerical skillsTypically no formal certification required
Work EnvironmentClinics, hospitals, healthcare offices with administrative dutiesFront desk, reception area in healthcare settings
Job DutiesScheduling, patient records, administrative support, some clinical tasksGreeting patients, answering calls, scheduling appointments

Medical Assistant Secretaries and Medical Receptionists both work in healthcare environments, but Medical Assistant Secretaries often handle a broader range of administrative and clinical tasks, sometimes requiring certification. Medical Receptionists mainly focus on front desk duties. The roles are complementary but differ in scope and responsibilities.

What's the highest paying job for an MA?

The highest paying roles for medical assistants often involve specialized skills such as medical coding, billing, or administrative management, with some earning higher salaries in outpatient clinics or specialty practices. Advancement to supervisory or managerial positions can also increase earning potential, especially with additional certifications or experience.
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Medical Assistant Secretary jobs near you
Infographic showing various Medical Assistant Secretary job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 3% Full Time, 3% Temporary, 88% Contract, and 3% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,775 per year, or $20.6 per hour.
Medical Assistant/Secretary

Medical Assistant/Secretary

Norwalk Hospital Association

Norwalk, CT • On-site

$17 - $31.36/hr

Full-time

Posted 4 days ago

Job description

Description
Position at Norwalk Hospital Association
Summary:
Provides clinical and clerical support to assure smooth daily department operations in assigned medical practice or practices. Assures that the patient and examination area is properly prepared.
Responsibilities:
1. Med Assistant/Secretary Criteria A: Greets and brings patient back from waiting room to clinical area. Performs all necessary intake activities and documents appropriate information including vital signs, current medications and allergies, verifies EMR reflectscurrent PCP, appropriate referring provider, and preferred pharmacy, etc. Med Assistant/Secretary Criteria B: Transcribes and updates patient information in the patient record. Transcribes demographic, medication history, social and medical history as reported by the patient from the intake form. Med Assistant/Secretary Criteria C: Provides clerical and secretarial work associated with patient care. Prepares and organizes patient charts for assigned providers. Completes other paperwork such as disability paperwork and scanning of other pertinentpatient information as appropriate. Med Assistant/Secretary Criteria D: Performs and stays current with EMR Orders Reconciliation process as assigned.
2. Med Assistant/Secretary Criteria A: Assures the examination area is clean after each patient use and stocked. Performs environmental rounds on aweekly/monthly basis as assigned. Med Assistant/Secretary Criteria B: Assures the patient is properly prepared for the scheduled visit to maintain timely patient flow. This includes assisting patients into gowns, having clinical paperwork, any needed supplies and educational materialsimmediately available for the provider use. Med Assistant/Secretary Criteria C: Conducts in-office testing as directed by the provider. Coordinates testing and outside ancillary services as applicable. Reviews instructions for upcoming procedures and tests as applicable. Med Assistant/Secretary Criteria D: Collects, prepares and processes specimens as directed by the provider. Completes process by assuring specimen results are logged in the accession book and are reconciled in the patients record.
3. Med Assistant/Secretary Criteria A: Maintains inventory and ensures proper upkeep, cleaning and testing of medical equipment and supplies. Fills out appropriate logs. Med Assistant/Secretary Criteria B: Coaches and educates colleagues in office regarding procedures and techniques as new members join the group. Med Assistant/Secretary Criteria C: Performs pathology and other audits as assigned by supervisor. Med Assistant/Secretary Criteria D: Demonstrates and maintains practice-based competencies for in-office surgical procedures if applicable. This includes procedure setup, patient prepping with sterile technique, patient recovery and room turnover under RNdirection.
4. Compliance & Other Duties Criteria A: Interacts with patients and colleagues in accordance with Western Connecticut Medical Group service excellence standards. Compliance & Other Duties Criteria B: Fulfills all compliance responsibilities related to the position. Compliance & Other Duties Criteria C: Performs other duties as assigned.
Education: HS GRAD/EQUIVALENT
Other Information:
Required: This position requires a minimum formal education of High School Diploma and minimum of one year job-related experience or new graduate of Medical Assistant program, or Nursing Assistant training program, or EMT certification, or 3 years job related exper Minimum Experience: one year Desired: Graduate of Medical Assistant or Nursing Assistant training program or EMT certification. Data entry required. Basic medical knowledge and terminology. Skilled in obtaining accurate patient vital signs. CPR certification preferred. Bi-lingual preferred.
Working Conditions:
Manual: Some manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment: Generally pleasant working conditions
Credentials:CMA
Company: Norwalk Hospital Association
Org Unit: 435
Department: Perinatology
Exempt: No
Salary Range: $17.00 - $31.36 Hourly

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