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Clinical Secretary Jobs (NOW HIRING)

WakeMed

Nurse Aide I & Clinical Secretary

Raleigh, NC · On-site

Overview The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse ...

WakeMed

Nurse Aide I & Clinical Secretary

Raleigh, NC · On-site

Overview The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse ...

WakeMed

Nurse Aide I & Clinical Secretary

Raleigh, NC · On-site

Overview The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse ...

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Clinical Secretary information

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How much do clinical secretary jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for clinical secretary in the United States is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $24.76 per hour, depending on experience, location, and employer.

What is a clinical secretary?

A clinical secretary performs a variety of clerical and administrative tasks at a medical office. Their duties include scheduling appointments, providing patients with information, filing records, and performing transcription services under the supervision of a physician or nurse. Qualifications for this job vary depending on the size of the office or facility but often include experience in an administrative role or health care environment as well as organizational skills. Relevant vocational and associate’s degree programs are available.

How does a clinical secretary typically collaborate with medical staff and other departments?

Clinical Secretaries play a key role in facilitating communication between healthcare providers, patients, and administrative teams. They often coordinate appointment schedules, relay messages between doctors and nurses, and manage important patient records that must be shared across departments. Effective collaboration requires strong organizational skills, attention to confidentiality, and the ability to handle multiple requests efficiently. By maintaining smooth workflows and ensuring accurate information exchange, Clinical Secretaries help the entire healthcare team operate more efficiently.

What are the key skills and qualifications needed to thrive as a clinical secretary, and why are they important?

To thrive as a Clinical Secretary, you need strong organizational abilities, attention to detail, and proficiency in medical terminology, typically supported by a high school diploma or equivalent and sometimes formal secretarial training. Familiarity with electronic health records (EHR) systems, medical scheduling software, and office equipment is commonly required. Excellent communication, discretion, and the ability to multitask are crucial soft skills for supporting healthcare teams and interacting with patients. These competencies ensure efficient office operations, accurate patient documentation, and smooth coordination in healthcare environments.

What is the difference between Clinical Secretary vs Medical Assistant?

AspectClinical SecretaryMedical Assistant
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma; certification or training often preferred
Work EnvironmentMedical offices, clinics, hospitalsDoctors' offices, clinics, outpatient facilities
Primary ResponsibilitiesScheduling, patient records, administrative tasksClinical tasks, patient care, administrative duties

While both roles support healthcare operations, Clinical Secretaries focus mainly on administrative tasks like scheduling and record-keeping, whereas Medical Assistants perform clinical duties alongside administrative work. The roles often overlap in healthcare settings, but their core responsibilities differ significantly.

How much do clinical secretaries make?

Clinical secretaries typically earn a median annual salary of around $35,000 to $45,000, depending on experience, location, and healthcare setting. Salaries can vary based on certifications, skills in medical administration, and the complexity of the healthcare environment.
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Clinical Secretary jobs near you
Infographic showing various Clinical Secretary job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 74% Full Time, 15% Part Time, and 8% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $42,295 per year, or $20.3 per hour.

Clinical Secretary - Lima Family Practice

UR Medicine Thompson Health

Lima, NY • On-site

$17.97 - $22/hr

Full-time

Posted 12 days ago

Job description

Schedule: Full time, days.
Main Function:
  • The Clinical Secretary participates in the multi-disciplinary, team-based process of patient care via the provision of office administrative support.
  • The Clinical Secretary plays a vital role in assuring whole patient care is made available to each individual via answering phones, convenient appointment scheduling, accurate & timely referrals & prior authorizations as well as issue resolution.
  • Responsible verifying eligibility, collecting appropriate patient payments as well as ensuring compliance and appropriate maximum reimbursement.
  • He/she must also understand, interpret and apply knowledge on multiple insurance benefits to specific patient needs.
  • The Clinical Secretary will input, classify and manage documentation in the office's electronic medical record system.
  • The Clinical Secretary will assist in, and perform diverse tasks required to maintain an efficient and organized office.
  • Actively support physicians and nurses and be an enthusiastic participant in dept. meetings & actively identify ways to improve processes and service to patients.
  • The Clinical Secretary functions under the direct supervision of the Practice Manager or Clinical Coordinator and under the daily guidance of providers.
  • Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally.
  • Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public.

Required Job Specific Competencies:
  • Demonstrates skill in administrative support within a medical office setting including but not limited to use of an Electronic Medical Record (EMR), Microsoft Word, insurer systems, etc. as well as creative and efficient appointment scheduling, document classification, patient outreaches, insurance verification, Medicare Secondary Payor and other forms accuracy and HIPAA compliance.
  • Shows caring and concern for all patients.
  • Demonstrates patient centered approach to care, adhering to all NCQA's Patient Centered Medical Home (PCMH) requirements for the delivery of evidence-based care that supports the population needs.
  • Exhibits time management, keyboarding, and multi-tasking skills to assure business components of the practice are maintained at an efficient and effective level.
  • Demonstrates ability to develop/maintain collaborative working relationships w/providers, staff & Practice Management.
  • Demonstrates the ability to work independently and exhibits flexibility in decision making and prioritizing assignments.
  • Exhibits leadership skills through active support of practice and system goals and objectives
  • Actively guards the confidentiality of sensitive info. including but not limited to the patients, staff and the health system.
  • Can successfully complete the Hospital orientation program and department specific orientation.
  • Lives the CARES values at all times.

Qualifications:
  • Medical Administrative certification preferred.
  • High School Diploma or GED required.
  • Medical terminology required.
  • Medical Administrative certification preferred
  • Medical secretarial experience required.
  • Medical background required.
  • Strong EMR experience preferred.
  • Computer knowledge and skills including but not limited to Outlook and Microsoft Office required.
  • Knowledge of multiple insurance policies, administrative requirements, copayments, benefit coverage and their application to multiple patients for multiple scenarios as presented in practice setting is strongly preferred.

Pay Range: $17.97 - $22.00
Starting Pay: Based on Experience
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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