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$5

$20

$27

How much do clinical secretary jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for clinical secretary in the United States is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a clinical secretary, and why are they important?

To thrive as a Clinical Secretary, you need strong organizational abilities, attention to detail, and proficiency in medical terminology, typically supported by a high school diploma or equivalent and sometimes formal secretarial training. Familiarity with electronic health records (EHR) systems, medical scheduling software, and office equipment is commonly required. Excellent communication, discretion, and the ability to multitask are crucial soft skills for supporting healthcare teams and interacting with patients. These competencies ensure efficient office operations, accurate patient documentation, and smooth coordination in healthcare environments.

What is the difference between Clinical Secretary vs Medical Assistant?

AspectClinical SecretaryMedical Assistant
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma; certification or training often preferred
Work EnvironmentMedical offices, clinics, hospitalsDoctors' offices, clinics, outpatient facilities
Primary ResponsibilitiesScheduling, patient records, administrative tasksClinical tasks, patient care, administrative duties

While both roles support healthcare operations, Clinical Secretaries focus mainly on administrative tasks like scheduling and record-keeping, whereas Medical Assistants perform clinical duties alongside administrative work. The roles often overlap in healthcare settings, but their core responsibilities differ significantly.

What is a clinical secretary?

A clinical secretary performs a variety of clerical and administrative tasks at a medical office. Their duties include scheduling appointments, providing patients with information, filing records, and performing transcription services under the supervision of a physician or nurse. Qualifications for this job vary depending on the size of the office or facility but often include experience in an administrative role or health care environment as well as organizational skills. Relevant vocational and associate’s degree programs are available.

How does a clinical secretary typically collaborate with medical staff and other departments?

Clinical Secretaries play a key role in facilitating communication between healthcare providers, patients, and administrative teams. They often coordinate appointment schedules, relay messages between doctors and nurses, and manage important patient records that must be shared across departments. Effective collaboration requires strong organizational skills, attention to confidentiality, and the ability to handle multiple requests efficiently. By maintaining smooth workflows and ensuring accurate information exchange, Clinical Secretaries help the entire healthcare team operate more efficiently.
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Clinical Secretary jobs near you
Infographic showing various Clinical Secretary job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, 17% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,295 per year, or $20.3 per hour.

Senior Clinical Secretary - Occupational & Environmental Medicine

Dartmouth-Hitchcock Health

Nashua, NH • On-site

Full-time

Re-posted 11 days ago

Job description

Overview
The Occupational & Environmental Health team is seeking a Senior Clinical Secretary to join the team! We are a team who is passionate, creative, determined, and has a can-do mindset.
The Sr. Clinical Secretary would perform independent standard administrative support, and advanced and confidential secretarial work, in addition to a wide range of customer service-related duties. The Sr. Clinical Secretary schedules patients/employees/persons-of-interest/volunteers for various types of Occupational and Environmental visits, and manages multiple calendars. They design, analyze, and coordinate master and other schedules. They serve as a resource to patients and staff members, participate in special projects and work on efficiencies with the administrative team on office/administrative processes and procedures. They have a close working relationship with the Manager, administrative staff, and clinical team.
If you have demonstrated experience as an effective collaborator and problem solver, we encourage you to apply.
This is a great opportunity for someone who:
  • Wants to do work that makes an impact!
  • Cares about their team-members and fellow employees
  • Is organized and understand that many small details add up
  • Emphasizes quality in all the work you do, and knows that the customer experience matters
  • Builds trust and rapport through every interaction
  • Thrives in a fast-paced environment that requires flexibility, initiative, adaptability, and communication skills
  • Has no problem rolling up their sleeves and working hard - no job too big, no job too small!
  • Is resourceful and likes finding a way to move things forward
  • Is comfortable with change - or at least comfortable being uncomfortable....our work is constantly evolving and that means you need to be too
  • Is found to be a dependable and reliable team player

This is a full-time, 40-hour/week, benefitted day-shift position working Monday - Friday from 7:30am to 4:30pm.
Responsibilities
As part of the Dartmouth Hitchcock Occupational Medicine team, the Sr Clinical Secretary's responsibilities include:
  1. Answers telephone, screens and directs calls, gives directions, and takes messages.
  2. Schedules patients, manages calendars, schedules ancillaries, and rotaries, and coordinates scheduling.
  3. Screens and assesses relative priorities of correspondence, inquiries, and projects, organizes systems of distribution, and reviews these items to ensure proper flow through the office.
  4. Performs file/record management functions, prepares/constructs charts/department patient records, obtains new medical record numbers, and reviews billing sheets.
  5. Completes and processes a variety of reports, forms, referrals etc.
  6. Obtains authorizations and pre-certifications.
  7. Creates forms and spreadsheets.
  8. Takes minutes for meetings.
  9. Develops and maintains administrative office procedures and systems, including filing systems, scheduling, drafting and document processing systems, and distribution/routing systems.
  10. May conduct on-the-job training for new staff members and give input into performance appraisals.
  11. May direct the work of other employees, work-study students, floats, temps, volunteers, and others.
  12. Performs other duties as required or assigned.

Responsibilities
  1. Answers telephone, screens and directs calls, gives directions, and takes messages.
  2. Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling.
  3. Designs, analyzes, and coordinates master and other schedules.
  4. Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff.
  5. Types letters, memoranda, manuscripts, grants, etc. Composes and edits correspondence.
  6. Creates forms and spreadsheets, tables, charts, databases and slides.
  7. Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers.
  8. Completes and processes a variety of reports, forms, reimbursements, etc. Obtains authorizations and pre-certifications.
  9. Conducts on the job training for new staff members and gives input into performance appraisals. Directs the work of other employees, work study students, floats, temps, volunteers and others.
  10. Creates agendas and takes minutes for meetings.
  11. Coordinates conferences/meetings and make travel arrangements.
  12. Performs budget tracking and record keeping procedures. Addresses billing concerns, and solves patient billing issues. Maintains account/fund bookkeeping, and provides input into budget preparation. Maintains petty cash, collects money from patients, and performs balancing and cash-out functions. Reviews billing sheets.
  13. Prepares grants and negotiates outside contracts.
  14. Performs other duties as required or assigned.

Qualifications
  • High School diploma with 3 years of administrative support experience or the equivalent required.
  • Proven experience working with the public required.
  • Knowledge of medical terminology may be required.
  • Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's.
  • Excellent communication and interpersonal skills required.
  • Previous experience working in a medical setting preferred.

Required Licensure/Certifications
  • None
Dartmouth-Hitchcock Health logo

About Dartmouth-Hitchcock Health

Sourced by ZipRecruiter

Dartmouth-Hitchcock Health, located in Concord, NH, US, is a non-profit health care organization. It stands as a prominent player in the healthcare field, offering a broad spectrum of services. Serving northern New England, Dartmouth-Hitchcock provides access to nearly 1,500 primary care doctors and specialists in almost every area of medicine. The company was founded as Mary Hitchcock Memorial Hospital in 1893 and since then it has gradually expanded into a health care network compiling multiple hospitals, clinics, and health care facilities, as well as Dartmouth’s Geisel School of Medicine. Its mission is to improve the health of the people and communities it serves including the patients, families, and communities at large, demonstrating a commitment to population health.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Concord, NH, US

Year founded

1893

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