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How much do medical office secretary jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for medical office secretary in the United States is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

How much does a medical office secretary make?

The average salary for a medical office secretary is around $35,000 to $45,000 per year, depending on experience, location, and certifications. Salaries can vary based on the size of the healthcare facility and the complexity of administrative duties performed.

What are some common challenges medical office secretaries face in managing patient appointments and how can they be addressed?

Medical Office Secretaries often juggle a high volume of patient appointments, unexpected cancellations, and last-minute scheduling changes. These challenges require strong organizational skills and the ability to remain calm under pressure. Utilizing effective scheduling software, maintaining clear communication with both patients and healthcare providers, and developing a system for confirming appointments can help manage these challenges efficiently. Being proactive and adaptable is key to ensuring the office runs smoothly and patients receive timely care.

What is the difference between Medical Office Secretary vs Medical Administrative Assistant?

AspectMedical Office SecretaryMedical Administrative Assistant
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma; certification preferred
Work EnvironmentDoctors' offices, clinics, outpatient facilitiesHospitals, clinics, healthcare offices
Job DutiesAnswering phones, scheduling, filing, greeting patientsScheduling, billing, managing records, administrative support
Industry UsageCommonly used in outpatient settingsBroader healthcare administrative roles

The Medical Office Secretary and Medical Administrative Assistant roles share similar environments and duties, such as scheduling and patient interaction. However, Medical Administrative Assistants often have broader responsibilities, including billing and record management, and may require additional certifications. Both roles are essential in healthcare settings, supporting smooth office operations.

What is a medical office secretary?

Medical office secretaries are administrative professionals who manage the front desk and clerical tasks in healthcare settings such as clinics, hospitals, and private practices. Their responsibilities include scheduling appointments, answering phones, maintaining patient records, processing billing and insurance information, and assisting both patients and medical staff. They play a critical role in ensuring the smooth operation of a medical office by facilitating communication and organization.

What are the key skills and qualifications needed to thrive as a medical office secretary?

To thrive as a Medical Office Secretary, you need organizational skills, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or relevant certification. Familiarity with medical billing software, electronic health record (EHR) systems, and office productivity tools is typically required. Strong communication, professionalism, and customer service skills help you interact effectively with patients and healthcare staff. These abilities are crucial for ensuring smooth office operations, accurate record-keeping, and a positive patient experience.
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What cities are hiring for Medical Office Secretary jobs?

Cities with the most Medical Office Secretary job openings:

What states have the most Medical Office Secretary jobs?

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What are popular job titles related to Medical Office Secretary jobs?

For Medical Office Secretary jobs, the most frequently searched job titles are:

Medical Office Secretary jobs near you
Infographic showing various Medical Office Secretary job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,001 per year, or $18.8 per hour.

Health Office Secretary (OH)

Will County ROE

New Lenox, IL

$15.75/hr

Part-time, Temporary

Medical, Dental, Vision

Posted 8 days ago

Job description

Oswego Community Unit School District 308 is currently seeking a qualified individual to serve as part-time Health Office Secretary 
COMPENSATION: $15.75 Per Hour
BARGAINING UNIT PARTICIPATION:  As this is a temporary position, it is exempt from bargaining unit participation.
GENERAL DESCRIPTION: Health Office Secretaries are a valuable member of the Health Services Team. They offer clerical support to Building Nurses to allow focus on exceptional care to our students and staff. While Health Office Secretaries will not provide nursing care to students, some delegated tasks (such as providing a band-aid, determining order in which students need to be seen, or document nurse interactions per nurse direction) may be required.   Responsibilities include, but are not limited to:
DUTIES:







  • Collecting and tracking all Medical related paperwork for students (physicals, immunization records, dental and vision exams, etc.) including materials related to pandemic response.
  • Entering all pertinent medical information for each student in the School Information System.
  • Creating and maintaining spreadsheets with student demographics on dental and vision records for state reporting purposes.
  • Scheduling and assisting clerically with Vision and Hearing screenings.
  • Assisting the Building Nurse with student visits (triage, preparing ice packs, escorting students to and from class and the main office)
  • Assist in non-Health Office related tasks in the school as assigned by the principal for other duties as assigned.
  • Helps maintain a log of student visits to the Health Office.
  • Supervises any students in the Health Office, especially in the event the Building Nurse has to attend to a medical situation elsewhere.
  • Answering the Health Office Phone, taking messages, contacting parents per Building Nurse directives.
  • Preparing and mailing out any letters or forms from the Health Office
  • Assisting the Building Nurse with any other tasks (Non- treatment related) that may be needed.

QUALIFICATIONS:

  • Required
    • Ability to honor confidentiality expectations of the school and nurse's office
    • Ability to multitask in a way that is organized and with excellent follow-through
    • Ability to communicate effectively both verbally and in writing.
    • Ability to lift up to fifteen pounds.
    • Ability to conduct themselves in a professional manner at all times.
    • Skill in establishing and maintaining effective relationships with a diverse range of employees, students, and parents.
    • Ability to utilize technology to track student information, and enter information electronically both efficiently and accurately
    • Ability to organize and maintain confidential student information and records.
    • Enjoys interacting with students and their families as well as the school staff
  • Preferred
    • Google Suites Knowledge (Google Sheets and Docs- how to open, share, and utilize email, docs, and sheets)
    • Data entry experience
    • Bilingual


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