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Mailroom Operations Manager Jobs (NOW HIRING)

SPS-North America

Mailroom Associate

Austin, TX · On-site

$15.75 - $18.75/hr

Shipping and Receiving Operations: Mailroom associates often manage all inbound and outbound shipments, ensuring packages are accurately logged, stored, and routed. * Customer Service and ...

SPS-North America

Mailroom Associate

Plainsboro, NJ · On-site

$17 - $18/hr

Cross-train within reprographics/copy-print operations as business needs require * Support ... Ability to manage multiple priorities in a professional environment * Basic computer and office ...

Aston Carter

Mail Service Supervisor - Austin, TX

Austin, TX · On-site

$21 - $23/hr

... mailroom, office services, or a related operational support role. * Proven supervisory skills with the ability to oversee daily activities and support team performance. * Strong management skills to ...

New

Ricoh USA, Inc.

Mailroom courier

Dover, DE · On-site

$16 - $19.75/hr

Mailroom operations such as: shipping, receiving, labeling, sorting, and distributing all incoming ... Maintain meticulous records, manage inventory, and calculate charges for services rendered.

SPS-North America

Mailroom Associate

Plainsboro, NJ · On-site

$17 - $18/hr

Cross-train within reprographics/copy-print operations as business needs require * Support ... Ability to manage multiple priorities in a professional environment * Basic computer and office ...

Ricoh USA, Inc.

Mailroom courier

Dover, DE · On-site

$16 - $19.75/hr

Roles and Responsibilities: • Mailroom operations such as: shipping, receiving, labeling, sorting ... managing job requests. • Maintain meticulous records, manage inventory, and calculate charges for ...

Ricoh USA, Inc.

Mailroom Specialist

Bloomington, IL · On-site

$15.25 - $19/hr

The Mailroom Specialist collaborates closely with coworkers to ensure operational efficiency and service excellence, and reports directly to the Site Manager, Site Supervisor, or Assistant Site ...

New

Kirkland & Ellis LLP.

Operations Manager

New York, NY · On-site

Oversee daily operations across Facilities, Mailroom, Digital Services, Security, and Office ... Manage reprographics, digital services, and mailroom operations-including equipment, software ...

Ricoh USA, Inc.

Mailroom Specialist

Bloomington, IL · On-site

$17.15 - $18.15/hr

The Mailroom Specialist collaborates closely with coworkers to ensure operational efficiency and service excellence, and reports directly to the Site Manager, Site Supervisor, or Assistant Site ...

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How much do mailroom operations manager jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for mailroom operations manager in the United States is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

How much do mailroom clerks make in the US?

Mailroom clerks in the US typically earn a median hourly wage of around $14 to $17, which translates to approximately $29,000 to $35,000 annually for full-time work. Salaries can vary based on experience, location, and the size of the organization, and some roles may require basic computer skills or certification in logistics or mail handling.

What are the key skills and qualifications needed to thrive as a Mailroom Operations Manager, and why are they important?

To thrive as a Mailroom Operations Manager, you need expertise in mail distribution processes, logistics coordination, and staff supervision, often supported by a background in business administration or logistics management. Familiarity with mail tracking systems, shipping software, and safety protocols is typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for leading teams and ensuring accuracy. These competencies are vital for maintaining efficient mailroom operations, minimizing errors, and supporting overall business workflow.

What does a Mailroom Operations Manager do?

A Mailroom Operations Manager oversees the daily operations of a company's mailroom, ensuring the efficient and secure handling, sorting, and distribution of incoming and outgoing mail and packages. They supervise mailroom staff, implement policies and procedures, manage budgets, and ensure compliance with postal regulations. Additionally, they may be responsible for selecting and maintaining mailroom equipment, coordinating with courier services, and optimizing workflow for timely delivery within the organization.

What does a mailroom manager do?

A mailroom manager oversees the receipt, sorting, and distribution of mail and packages within an organization. They coordinate with delivery services, manage staff, maintain records, and ensure timely and accurate delivery of correspondence. Strong organizational skills and familiarity with mail handling equipment are essential for this role.

What is the role of a mailroom operations manager?

A mailroom operations manager oversees the receipt, sorting, distribution, and dispatch of mail and packages within an organization. They coordinate logistics, manage staff, ensure security protocols, and often use mail management software to maintain efficient operations.

What are some common challenges faced by Mailroom Operations Managers, and how can they be addressed?

Mailroom Operations Managers often encounter challenges such as managing high mail volumes, ensuring timely delivery, and maintaining accuracy in sorting and distribution. Additionally, they must adapt to evolving technologies and security protocols, as well as lead a team that may include both full-time and temporary staff. To address these challenges, successful managers implement efficient workflow processes, invest in staff training, and utilize mail tracking systems to monitor performance and minimize errors.

What is the role of the operations manager?

A Mailroom Operations Manager oversees the daily functions of mail processing, distribution, and logistics within an organization. They coordinate staff, manage mail handling systems, ensure timely delivery, and maintain security protocols, often using tracking software and adhering to organizational policies.

What is the difference between Mailroom Operations Manager vs Mail Clerk?

AspectMailroom Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, manages staff, ensures security, and maintains mailroom operationsSorts, distributes, and handles incoming and outgoing mail
CredentialsHigh school diploma or equivalent; experience in mailroom or logistics; leadership skillsHigh school diploma or equivalent; basic organizational skills
Work EnvironmentOffice or mailroom setting, supervising staffMailroom or office environment, performing manual tasks
Industry UsageCommon in large organizations, corporate offices, government agenciesFound in various organizations, including corporate, healthcare, and government

The Mailroom Operations Manager typically oversees the entire mailroom process, managing staff and operations, while the Mail Clerk focuses on sorting and distributing mail. The manager role requires leadership skills and experience, whereas the clerk role is more task-oriented. Both roles are essential in ensuring efficient mail handling within organizations.

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Mailroom Operations Manager jobs near you

Mailroom Associate

SPS-North America

Austin, TX • On-site

$15.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

SPS is seeking a professional and customer-focused Mailroom Associate to support daily mailroom operations within a corporate client environment. This role is ideal for someone with previous mailroom experience who enjoys working in a fast-paced setting focused on service excellence, organization, and operational support.
This position will also be cross-trained in front of office, print/copy services, or similar office services to support broader business service center operations.
Main Functions:
  • Mail Processing and Distribution: The core responsibility is receiving, sorting, and delivering incoming mail and packages throughout the organization, as well as preparing outgoing mail for pickup by carriers such as United States Postal Service, FedEx, and UPS.
  • Shipping and Receiving Operations: Mailroom associates often manage all inbound and outbound shipments, ensuring packages are accurately logged, stored, and routed.
  • Customer Service and Administrative Support: The mailroom serves as an internal service center, requiring strong customer service and attention to detail.

Duties and Responsibilities:
  • Process and distribute incoming and outgoing mail and packages
  • Support shipping, receiving, courier coordination, and package tracking activities
  • Operate mailroom equipment including postage, sorting, and inserting machines
  • Provide excellent customer service to employees and client contacts
  • Maintain organized mailroom and business service center operations
  • Monitor and replenish office and mailroom supplies
  • Assist with document production, printing, scanning, binding, and other reprographics support services
  • Cross-train within business operations as business needs require
  • Support additional office services functions as assigned

Qualifications:
  • Minimum 1 year of previous mailroom experience required
  • Willingness to be cross-trained in reprographics/copy-print services required
  • Strong customer service and communication skills
  • Ability to manage multiple priorities in a professional environment
  • Basic computer and office equipment experience preferred
  • High School Diploma or equivalent required
Physical Requirements
This position may require moving throughout the workplace, operating office and production equipment, and occasionally moving mail, packages, or office materials with or without reasonable accommodation. Employees must be able to communicate effectively and perform tasks requiring attention to detail. SPS is committed to providing reasonable accommodations to qualified individuals with disabilities.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
WHAT WE OFFER
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

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