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Mailroom Operations Manager Jobs in New York (NOW HIRING)

Mailroom Associate - New York, NY

New York, NY · On-site

$17.50 - $20.75/hr

Develop your skills in mail services, logistics, document management, and office operations ... Operate mailroom equipment, including postage meters, scanners, printers, and shipping systems.

Mailroom Site Manager

Manhattan, NY · On-site

$32 - $33/hr

Seasoned Mailroom Site Manager with deep expertise in mail, shipping, receiving, and inbound-receiving technology, responsible for overseeing daily operations, developing SOPs, and ensuring accurate ...

Mailroom Site Manager

Manhattan, NY · On-site

$32 - $33/hr

Seasoned Mailroom Site Manager with deep expertise in mail, shipping, receiving, and inbound‑receiving technology, responsible for overseeing daily operations, developing SOPs, and ensuring ...

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Mailroom Operations Manager information

What does a mailroom operations manager do?

A Mailroom Operations Manager oversees the daily operations of a company's mailroom, ensuring the efficient and secure handling, sorting, and distribution of incoming and outgoing mail and packages. They supervise mailroom staff, implement policies and procedures, manage budgets, and ensure compliance with postal regulations. Additionally, they may be responsible for selecting and maintaining mailroom equipment, coordinating with courier services, and optimizing workflow for timely delivery within the organization.

What are the key skills and qualifications needed to thrive as a mailroom operations manager?

To thrive as a Mailroom Operations Manager, you need expertise in mail distribution processes, logistics coordination, and staff supervision, often supported by a background in business administration or logistics management. Familiarity with mail tracking systems, shipping software, and safety protocols is typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for leading teams and ensuring accuracy. These competencies are vital for maintaining efficient mailroom operations, minimizing errors, and supporting overall business workflow.

What are some common challenges faced by mailroom operations managers, and how can they be addressed?

Mailroom Operations Managers often encounter challenges such as managing high mail volumes, ensuring timely delivery, and maintaining accuracy in sorting and distribution. Additionally, they must adapt to evolving technologies and security protocols, as well as lead a team that may include both full-time and temporary staff. To address these challenges, successful managers implement efficient workflow processes, invest in staff training, and utilize mail tracking systems to monitor performance and minimize errors.

What is the difference between Mailroom Operations Manager vs Mail Clerk?

AspectMailroom Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, manages staff, ensures security, and maintains mailroom operationsSorts, distributes, and handles incoming and outgoing mail
CredentialsHigh school diploma or equivalent; experience in mailroom or logistics; leadership skillsHigh school diploma or equivalent; basic organizational skills
Work EnvironmentOffice or mailroom setting, supervising staffMailroom or office environment, performing manual tasks
Industry UsageCommon in large organizations, corporate offices, government agenciesFound in various organizations, including corporate, healthcare, and government

The Mailroom Operations Manager typically oversees the entire mailroom process, managing staff and operations, while the Mail Clerk focuses on sorting and distributing mail. The manager role requires leadership skills and experience, whereas the clerk role is more task-oriented. Both roles are essential in ensuring efficient mail handling within organizations.

Are mailroom operations manager jobs stressful?

Mailroom operations managers oversee the handling and distribution of mail and packages, often working in fast-paced environments that require attention to detail and organizational skills. The job can be stressful during peak times or when managing tight deadlines, but it generally involves routine tasks and clear procedures. Stress levels vary depending on workload, company size, and individual management skills.

What are popular job titles related to Mailroom Operations Manager jobs in New York?

For Mailroom Operations Manager jobs in New York, the most frequently searched job titles are:

What cities in New York are hiring for Mailroom Operations Manager jobs?

Cities in New York with the most Mailroom Operations Manager job openings:

Infographic showing various Mailroom Operations Manager job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Mailroom Logistics Manager

Lake Success, NY • On-site

WellLife Network
Individual, Family and Community Social Assistance • 1 - 5K employees

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.


Job description

Make an Impact.

At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.

Position Summary: The Mailroom Logistics Manager is responsible for overseeing mailroom operations and coordinating the secure, timely distribution of mail, packages, and sensitive documents across WellLife Network locations. This role supports operational continuity by maintaining organized workflows, accurate tracking, and reliable transportation of confidential and time-sensitive materials.

Essential Accountabilities:
  1. Oversee the receipt, sorting, and distribution of incoming mail and packages.
  2. Oversee incoming and outgoing USPS, FedEx, UPS, DHL, messenger, and courier services.
  3. Transport mail, confidential records, and sensitive financial documents between agency locations in a timely manner and in accordance with established procedures.
  4. Prepare outgoing mail and shipments, coordinating courier and postal pickups to ensure timely dispatch.
  5. Maintain an organized, secure and efficient mailroom environment that supports daily operations.
  6. Recruit, train, schedule, and supervise mailroom personnel.
  7. Conduct performance evaluations and provide coaching and development.
  8. Ensure appropriate staffing levels to meet service requirements.
  9. Promote a culture of safety, accountability, and customer service.
  10. Maintain accurate chain-of-custody records for financial instruments and other regulated materials.
  11. Ensure compliance with agency security, confidentiality, and risk-mitigation protocols at all times.
  12. Maintain tracking logs, delivery records, and related documentation with a high degree of accuracy.
  13. Coordinate with internal departments and site contacts to support smooth delivery and pickup operations.
  14. Provide logistical support during operational disruptions, urgent deliveries, or emergency response situations as needed.

What You’ll Gain

  • Compensation: Competitive hourly rate based on experience.
  • Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
  • Work-Life Balance: Paid time off, holidays, and personal days.
  • Wellness Program: Free and low-cost gym and wellness access and support.
  • Training & Growth: Ongoing professional development and career advancement opportunities.
  • Meaningful Work: Direct impact on the lives of youth and their families.
  • Supportive Environment: A collaborative team that values your contributions

#INDSupport

  • High school diploma or equivalent required; Associate degree preferred.
  • Valid driver’s license with a clean driving record and the ability to travel regularly between sites.
  • Prior experience in mailroom, logistics, courier, records management, or related operational support functions preferred.
  • Experience in handling confidential documents, financial instruments, or other sensitive materials preferred.
  • Strong organizational, time-management, and problem-solving skills.
  • Strong written and verbal communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency with Microsoft Office.
  • Ability to lift and move packages and perform regular field-based travel as part of daily responsibilities.