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Mailroom Operations Manager Jobs (NOW HIRING)

SS&C

Mailroom Operations Associate Manager

Kansas City, MO

$15.50 - $18.50/hr

Mailroom Operations Associate Manager Locations: Kansas City, MO (Onsite) About the Role The Mail Center at SS&C Technologies plays a critical role in supporting daily business operations by ensuring ...

Koniag, Inc.

Mailroom Supervisor

Annapolis, MD · On-site

$78K - $104K/yr

The successful candidate will manage the daily operations of a mailroom that processes both classified and unclassified documents, packages, and equipment for approximately 100 personnel. Essential ...

kgs

Mailroom Supervisor

Annapolis, MD · On-site

The successful candidate will manage the daily operations of a mailroom that processes both classified and unclassified documents, packages, and equipment for approximately 100 personnel. Essential ...

kgs

Mailroom Supervisor

Annapolis, MD · On-site

The successful candidate will manage the daily operations of a mailroom that processes both classified and unclassified documents, packages, and equipment for approximately 100 personnel. Essential ...

SPS North America

Lead Mailroom Associate

Santa Clara, CA

$18.75 - $22.25/hr

Lead Workplace Operations Reports To: Client Services Supervisor, Client Services Manager, or ... As a Lead Mailroom Associate , you'll oversee daily mailroom operations while ensuring efficient ...

JLL

Mailroom Manager

Oakland, CA · On-site

This role combines hands-on operational leadership with strategic innovation, requiring someone who ... Manage destruction of confidential materials and secure shredding processes * Ensure mailroom is ...

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How much do mailroom operations manager jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for mailroom operations manager in the United States is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mailroom Operations Manager, and why are they important?

To thrive as a Mailroom Operations Manager, you need expertise in mail distribution processes, logistics coordination, and staff supervision, often supported by a background in business administration or logistics management. Familiarity with mail tracking systems, shipping software, and safety protocols is typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for leading teams and ensuring accuracy. These competencies are vital for maintaining efficient mailroom operations, minimizing errors, and supporting overall business workflow.

What does a Mailroom Operations Manager do?

A Mailroom Operations Manager oversees the daily operations of a company's mailroom, ensuring the efficient and secure handling, sorting, and distribution of incoming and outgoing mail and packages. They supervise mailroom staff, implement policies and procedures, manage budgets, and ensure compliance with postal regulations. Additionally, they may be responsible for selecting and maintaining mailroom equipment, coordinating with courier services, and optimizing workflow for timely delivery within the organization.

What does a mailroom manager do?

A mailroom manager oversees the receipt, sorting, and distribution of mail and packages within an organization. They coordinate with delivery services, manage staff, maintain records, and ensure timely and accurate delivery of correspondence. Strong organizational skills and familiarity with mail handling equipment are essential for this role.

What is the role of a mailroom operations manager?

A mailroom operations manager oversees the receipt, sorting, distribution, and dispatch of mail and packages within an organization. They coordinate logistics, manage staff, ensure security protocols, and often use mail management software to maintain efficient operations.

What are some common challenges faced by Mailroom Operations Managers, and how can they be addressed?

Mailroom Operations Managers often encounter challenges such as managing high mail volumes, ensuring timely delivery, and maintaining accuracy in sorting and distribution. Additionally, they must adapt to evolving technologies and security protocols, as well as lead a team that may include both full-time and temporary staff. To address these challenges, successful managers implement efficient workflow processes, invest in staff training, and utilize mail tracking systems to monitor performance and minimize errors.

What is the difference between Mailroom Operations Manager vs Mail Clerk?

AspectMailroom Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, manages staff, ensures security, and maintains mailroom operationsSorts, distributes, and handles incoming and outgoing mail
CredentialsHigh school diploma or equivalent; experience in mailroom or logistics; leadership skillsHigh school diploma or equivalent; basic organizational skills
Work EnvironmentOffice or mailroom setting, supervising staffMailroom or office environment, performing manual tasks
Industry UsageCommon in large organizations, corporate offices, government agenciesFound in various organizations, including corporate, healthcare, and government

The Mailroom Operations Manager typically oversees the entire mailroom process, managing staff and operations, while the Mail Clerk focuses on sorting and distributing mail. The manager role requires leadership skills and experience, whereas the clerk role is more task-oriented. Both roles are essential in ensuring efficient mail handling within organizations.

Is operations manager a high position?

A Mailroom Operations Manager is typically a mid- to upper-level management role responsible for overseeing mailroom staff, processes, and logistics. It often requires leadership skills, organizational abilities, and experience in operations management, but it is generally not considered an executive-level position. The role's seniority depends on the company's size and structure.

Are mailroom jobs stressful?

Mailroom Operations Managers often face stress related to managing tight schedules, handling high volumes of mail, and ensuring timely delivery. The role requires organizational skills and attention to detail, but workload and environment can influence stress levels. Proper training and efficient processes help mitigate stress in this position.
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Mailroom Operations Manager jobs near you
Infographic showing various Mailroom Operations Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,246 per year, or $21.8 per hour.
Mailroom Operations Lead

Mailroom Operations Lead

Automated Health Systems

Maryland Heights, MO • On-site

Other

Medical, Dental, Vision, Retirement

Posted 29 days ago

Automated Health Systems rating

5.7

Company rating: 5.7 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

188th of 213 rated it services

Job description

Automated Health Systems, a dynamic healthcare management company, is seeking a Mailroom Operations Lead to support the daily operations of a high-volume mailroom and document processing environment. This role provides day-to-day leadership to mailroom staff while assisting with workflow coordination, quality monitoring, and operational support to ensure incoming and outgoing mail is processed accurately and efficiently.
The Mailroom Operations Lead serves as a subject matter resource for the team, assists with training and coaching, helps resolve operational issues, and works closely with management to meet productivity, quality, and service level goals.
Benefits

  • Health / Dental / Vision insurance
  • 401(k)
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities
Responsibilities
  • Coordinate daily mailroom workflow and prioritize document processing activities
  • Provide guidance, training, and day-to-day support to Mailroom Clerks
  • Assist with assigning work and monitoring productivity to ensure service level expectations are met
  • Process incoming and outgoing mail, scanned documents, and correspondence
  • Monitor document quality and accuracy while ensuring compliance with established procedures
  • Assist in resolving workflow issues and escalated processing concerns
  • Maintain inventory of mailroom supplies and equipment and report maintenance needs
  • Support onboarding and cross-training of new employees
  • Track operational metrics and communicate workflow updates to management
  • Recommend process improvements to increase efficiency and quality
  • Assist with special projects and perform related duties as assigned
Qualifications
  • High school diploma or equivalent required; Associate degree preferred
  • Minimum of 2 years of mailroom, document processing, or administrative operations experience
  • Previous experience providing work direction or serving as a team lead preferred
  • Strong organizational and time management skills
  • Excellent attention to detail and accuracy
  • Strong communication and interpersonal skills
  • Proficiency with Microsoft Office and document management systems
  • Ability to prioritize multiple tasks in a fast-paced production environment
  • Ability to lift and move mail containers and boxes as needed

Automated Health Systems is an Equal Opportunity Employer.

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