ZipRecruiter

Log In

1

Mailroom Operations Manager Jobs (NOW HIRING)

Aston Carter

Mailroom Assistant

Beachwood, OH · On-site

$16 - $17/hr

Mail Services Associate (Part-Time) The Mail Services Associate is a part-time, onsite role responsible for managing all aspects of mailroom operations and providing administrative support to a large ...

ABC Legal Services

Mailroom Lead

Oklahoma City, OK · On-site

$43K - $48K/yr

This role requires the ability to manage day-to-day mailroom operations, manage employee timecards/scheduling, provide feedback, train employees, conduct and deliver employee reviews, and serve as a ...

Aston Carter

Mailroom Assistant

Beachwood, OH · On-site

$15.75 - $20.25/hr

Mail Services Associate (Part-Time) The Mail Services Associate is a part-time, onsite role responsible for managing all aspects of mailroom operations and providing administrative support to a large ...

Albright College

Mailroom Clerk

Reading, PA · On-site

$15.25 - $19/hr

Position Summary The Mailroom Clerk supports the daily operations of the mailroom by ensuring the ... Assign and manage student mailboxes, including: * Entering mailbox assignments for first-year and ...

SPS-North America

Mailroom Associate

Austin, TX

$15.75 - $18.75/hr

Shipping and Receiving Operations: Mailroom associates often manage all inbound and outbound shipments, ensuring packages are accurately logged, stored, and routed. * Customer Service and ...

Chenega MIOS

Mailroom Manager

Washington, DC · On-site

The Mailroom Manager oversees all mailroom operations at PBGC headquarters, ensuring secure handling of incoming and outgoing mail, compliance with chain-of-custody requirements, and adherence to ...

Chenega MIOS

Mailroom Manager

Washington, DC

Mailroom Manager Washington, DC Join our Talent Network Mailroom Manager PB Washington DC Are you ... If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join ...

MSCCN

Mailroom Supervisor - Watonga OK

Watonga, OK · On-site

$18.42/hr

The Mailroom Supervisor is responsible for managing the processing of United States and ... Two years of mailroom operations experience is required. One year of supervisory experience is ...

BCForward

Mailroom Operator

Virginia Beach, VA · On-site

$19.57/hr

We are seeking a Scanning Operator to join our operations team on the 1st shift. The ideal ... Perform other duties as assigned by the Lead or Manager. Mail/Shipping: Receive, sort, and process ...

SPS-North America

Mailroom Associate

Austin, TX

$15.75 - $18.75/hr

Shipping and Receiving Operations: Mailroom associates often manage all inbound and outbound shipments, ensuring packages are accurately logged, stored, and routed. * Customer Service and ...

SPS-North America

Mailroom Associate

Austin, TX

$15.75 - $18.75/hr

Shipping and Receiving Operations: Mailroom associates often manage all inbound and outbound shipments, ensuring packages are accurately logged, stored, and routed. * Customer Service and ...

next page

Showing results 1-20

All JobsMailroom Operations JobsMailroom Operations Manager Jobs

Mailroom Operations Manager information

See salary details

$10

$21

$33

How much do mailroom operations manager jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for mailroom operations manager in the United States is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

How much do mailroom clerks make in the US?

Mailroom clerks in the US typically earn a median hourly wage of around $14 to $17, which translates to approximately $29,000 to $35,000 annually for full-time work. Salaries can vary based on experience, location, and the size of the organization, and some roles may require basic computer skills or certification in logistics or mail handling.

What are the key skills and qualifications needed to thrive as a Mailroom Operations Manager, and why are they important?

To thrive as a Mailroom Operations Manager, you need expertise in mail distribution processes, logistics coordination, and staff supervision, often supported by a background in business administration or logistics management. Familiarity with mail tracking systems, shipping software, and safety protocols is typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for leading teams and ensuring accuracy. These competencies are vital for maintaining efficient mailroom operations, minimizing errors, and supporting overall business workflow.

What does a Mailroom Operations Manager do?

A Mailroom Operations Manager oversees the daily operations of a company's mailroom, ensuring the efficient and secure handling, sorting, and distribution of incoming and outgoing mail and packages. They supervise mailroom staff, implement policies and procedures, manage budgets, and ensure compliance with postal regulations. Additionally, they may be responsible for selecting and maintaining mailroom equipment, coordinating with courier services, and optimizing workflow for timely delivery within the organization.

What does a mailroom manager do?

A mailroom manager oversees the receipt, sorting, and distribution of mail and packages within an organization. They coordinate with delivery services, manage staff, maintain records, and ensure timely and accurate delivery of correspondence. Strong organizational skills and familiarity with mail handling equipment are essential for this role.

What is the role of a mailroom operations manager?

A mailroom operations manager oversees the receipt, sorting, distribution, and dispatch of mail and packages within an organization. They coordinate logistics, manage staff, ensure security protocols, and often use mail management software to maintain efficient operations.

What are some common challenges faced by Mailroom Operations Managers, and how can they be addressed?

Mailroom Operations Managers often encounter challenges such as managing high mail volumes, ensuring timely delivery, and maintaining accuracy in sorting and distribution. Additionally, they must adapt to evolving technologies and security protocols, as well as lead a team that may include both full-time and temporary staff. To address these challenges, successful managers implement efficient workflow processes, invest in staff training, and utilize mail tracking systems to monitor performance and minimize errors.

What is the role of the operations manager?

A Mailroom Operations Manager oversees the daily functions of mail processing, distribution, and logistics within an organization. They coordinate staff, manage mail handling systems, ensure timely delivery, and maintain security protocols, often using tracking software and adhering to organizational policies.

What is the difference between Mailroom Operations Manager vs Mail Clerk?

AspectMailroom Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, manages staff, ensures security, and maintains mailroom operationsSorts, distributes, and handles incoming and outgoing mail
CredentialsHigh school diploma or equivalent; experience in mailroom or logistics; leadership skillsHigh school diploma or equivalent; basic organizational skills
Work EnvironmentOffice or mailroom setting, supervising staffMailroom or office environment, performing manual tasks
Industry UsageCommon in large organizations, corporate offices, government agenciesFound in various organizations, including corporate, healthcare, and government

The Mailroom Operations Manager typically oversees the entire mailroom process, managing staff and operations, while the Mail Clerk focuses on sorting and distributing mail. The manager role requires leadership skills and experience, whereas the clerk role is more task-oriented. Both roles are essential in ensuring efficient mail handling within organizations.

More about Mailroom Operations Manager jobs
What cities are hiring for Mailroom Operations Manager jobs? Cities with the most Mailroom Operations Manager job openings:
What states have the most Mailroom Operations Manager jobs? States with the most job openings for Mailroom Operations Manager jobs include:
What job categories do people searching Mailroom Operations Manager jobs look for? The top searched job categories for Mailroom Operations Manager jobs are:
Mailroom Operations Manager jobs near you
Utilization Review Assistant (Non-Clinical) - Mailroom Operations

Utilization Review Assistant (Non-Clinical) - Mailroom Operations

Conduent, Inc.

Jefferson City, MO • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Conduent rating

5.9

Company rating: 5.9 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

36th of 71 rated call and contact centers

Job description

Job Description
Job Title: Utilization Review Assistant (Non-Clinical) - Mailroom Operations
This position is On-Site: MO - Jefferson City - 3425 West Truman Blvd
Hours: Training would be M-F 7:30am - 4:00pm CST. Following training would be 8-hour shift between 6am -5pm CST
Hourly rate: $17-$18 (Based on Experience)
Summary of Position
The Utilization Review Assistant provides non-clinical operational support to the Coordinated Care Department, with a primary focus on mailroom operations, document intake, and workflow management for utilization review activities.
This role is responsible for ensuring timely receipt, processing, tracking, and distribution of medical records and certification-related documentation. The position supports utilization review staff and providers by maintaining accurate, organized, and accessible records in accordance with internal policies, regulatory requirements, and evidence-based review processes.
The Utilization Review Assistant interacts regularly with internal staff, healthcare providers, and third-party administrators to facilitate efficient communication and ensure the integrity of the review workflow.
Essential Duties & Responsibilities
Mailroom & Document Management
  • Receive, sort, and prioritize incoming mail, faxes, and electronic documents related to utilization review and certification requests
  • Perform high-volume scanning, indexing, and electronic filing of medical records into appropriate systems
  • Ensure all documents are accurately categorized, labeled, and routed to the appropriate clinical or operational staff in a timely manner
  • Maintain tracking logs and monitor document workflow to ensure adherence to turnaround time requirements
  • Identify incomplete or missing documentation and escalate or follow up as needed

Utilization Review Support
  • Assist Coordinated Care staff by reviewing incoming documentation for completeness and adherence to submission requirements
  • Prepare and organize records for clinical review, ensuring all required information is included
  • Support certification workflow by facilitating intake and distribution of cases to clinical staff

Communication & Customer Support
  • Answer inbound provider calls and respond to voicemail inquiries related to documentation, status, and submission processes
  • Communicate professionally with providers, internal staff, and third-party administrators to exchange information and resolve issues
  • Document all interactions and case updates accurately within designated systems

Administrative & Operational Support
  • Operate office equipment including multi-line phone systems, high-volume scanners, and copiers
  • Maintain organized workspaces and adherence to document retention and confidentiality standards (HIPAA compliance)
  • Assist with workload balancing and provide cross-functional administrative support as needed
  • Proactively identify process improvement opportunities to enhance efficiency and accuracy

Experience / Ability Needed
  • High school diploma or GED required
  • Minimum of one (1) year of experience in mailroom operations, document management, healthcare administration, or utilization review support preferred
  • Basic knowledge of medical terminology preferred
  • Strong data entry and document management skills with high attention to detail and accuracy
  • Proficiency in Microsoft Office (Outlook, Word, Excel) and ability to learn internal systems
  • Effective verbal and written communication skills, including professional phone etiquette
  • Ability to manage high-volume, time-sensitive workloads with accuracy and efficiency
  • Strong organizational skills with the ability to track and prioritize multiple tasks
  • Ability to work independently and collaboratively in a fast-paced environment
  • Demonstrated ability to maintain confidentiality and handle sensitive information appropriately

Physical Requirements
  • Ability to frequently lift, carry, and move materials weighing up to 25 pounds, including boxes of medical records and mail
  • Ability to stand, walk, bend, and reach for extended periods during mail processing and scanning activities
  • Manual dexterity required for operating scanners, copiers, and other office equipment

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17-$18.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Conduent logo

About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

View All Conduent Jobs

Apply