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Mailroom Operations Manager Jobs (NOW HIRING)

SPS North America

Lead Mailroom Associate

Horsham, PA

$15.75 - $18.75/hr

Client Services Supervisor, Client Services Manager, or equivalent leadership Typical Working Hours ... As a Lead Mailroom Associate , you'll oversee daily mailroom operations while ensuring efficient ...

Americas Mailbox Inc

Mailroom Manager

Box Elder, SD · On-site

Drive Operations. Deliver Excellence. Americas Mailbox is seeking an experienced, motivated, and hands-on Mailroom Manager to lead one of the most important departments in our company. If you're a ...

Americas Mailbox Inc

Mailroom Manager

Box Elder, SD

Drive Operations. Deliver Excellence. Americas Mailbox is seeking an experienced, motivated, and hands-on Mailroom Manager to lead one of the most important departments in our company. If you're a ...

Checkbook

Mailroom Operations Associate

San Mateo, CA · On-site

$18.25 - $21.75/hr

As a Mailroom Operations Associate, you'll be the superhero behind our daily paper check operations ... Manage our high-tech printing, mailing, and bindery equipment. You'll not only operate and set up ...

Checkbook

Mailroom Operations Associate

San Mateo, CA · On-site

$18.25 - $21.75/hr

As a Mailroom Operations Associate, you'll be the superhero behind our daily paper check operations ... Manage our high-tech printing, mailing, and bindery equipment. You'll not only operate and set up ...

SPS North America

Lead Mailroom Associate

Lowell, MA

$26 - $27/hr

Oversee daily mailroom operations and ensure timely, accurate service delivery * Receive, sort ... Excellent time management and ability to manage multiple priorities * Proficiency with Microsoft ...

SPS North America

Lead Mailroom Associate

Horsham, PA

$24 - $25/hr

Oversee daily mailroom operations and ensure timely, accurate service delivery * Receive, sort ... Excellent time management and ability to manage multiple priorities * Proficiency with Microsoft ...

SPS North America

Lead Mailroom Associate

Horsham, PA · On-site

$24 - $25/hr

Oversee daily mailroom operations and ensure timely, accurate service delivery * Receive, sort ... Excellent time management and ability to manage multiple priorities * Proficiency with Microsoft ...

Robert Half

Mailroom Assistant

Issaquah, WA · On-site

$23 - $27/hr

... mailroom operations by tracking deliveries, managing supplies, and keeping work areas organized ... • Assist with loan signing check tasks by reviewing documents for completeness and routing ...

A+ Consulting

Mailroom Associate

Boston, MA

$17.50 - $20.75/hr

Private University seeks Mailroom Associate to support mailroom operations. Mailroom Associate ... Utilize Quadient WTS, a web-based package management system, to receive, track, and manage mail and ...

A+ Consulting, Inc.

Mailroom Associate

Boston, MA

$17.50 - $20.75/hr

Private University seeks Mailroom Associate to support mailroom operations. Mailroom Associate ... Utilize Quadient WTS, a web-based package management system, to receive, track, and manage mail and ...

SPS North America

Lead Mailroom Associate

Santa Clara, CA · On-site

$26 - $27/hr

Lead Workplace Operations Reports To: Client Services Supervisor, Client Services Manager, or ... As a Lead Mailroom Associate , you'll oversee daily mailroom operations while ensuring efficient ...

SPS North America Inc

Lead Mailroom Associate

Horsham, PA · On-site

$24 - $25/hr

Oversee daily mailroom operations and ensure timely, accurate service delivery * Receive, sort ... Excellent time management and ability to manage multiple priorities * Proficiency with Microsoft ...

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Mailroom Operations Manager information

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How much do mailroom operations manager jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for mailroom operations manager in the United States is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mailroom Operations Manager, and why are they important?

To thrive as a Mailroom Operations Manager, you need expertise in mail distribution processes, logistics coordination, and staff supervision, often supported by a background in business administration or logistics management. Familiarity with mail tracking systems, shipping software, and safety protocols is typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for leading teams and ensuring accuracy. These competencies are vital for maintaining efficient mailroom operations, minimizing errors, and supporting overall business workflow.

What does a Mailroom Operations Manager do?

A Mailroom Operations Manager oversees the daily operations of a company's mailroom, ensuring the efficient and secure handling, sorting, and distribution of incoming and outgoing mail and packages. They supervise mailroom staff, implement policies and procedures, manage budgets, and ensure compliance with postal regulations. Additionally, they may be responsible for selecting and maintaining mailroom equipment, coordinating with courier services, and optimizing workflow for timely delivery within the organization.

What does a mailroom manager do?

A mailroom manager oversees the receipt, sorting, and distribution of mail and packages within an organization. They coordinate with delivery services, manage staff, maintain records, and ensure timely and accurate delivery of correspondence. Strong organizational skills and familiarity with mail handling equipment are essential for this role.

What is the role of a mailroom operations manager?

A mailroom operations manager oversees the receipt, sorting, distribution, and dispatch of mail and packages within an organization. They coordinate logistics, manage staff, ensure security protocols, and often use mail management software to maintain efficient operations.

What are some common challenges faced by Mailroom Operations Managers, and how can they be addressed?

Mailroom Operations Managers often encounter challenges such as managing high mail volumes, ensuring timely delivery, and maintaining accuracy in sorting and distribution. Additionally, they must adapt to evolving technologies and security protocols, as well as lead a team that may include both full-time and temporary staff. To address these challenges, successful managers implement efficient workflow processes, invest in staff training, and utilize mail tracking systems to monitor performance and minimize errors.

What is the difference between Mailroom Operations Manager vs Mail Clerk?

AspectMailroom Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, manages staff, ensures security, and maintains mailroom operationsSorts, distributes, and handles incoming and outgoing mail
CredentialsHigh school diploma or equivalent; experience in mailroom or logistics; leadership skillsHigh school diploma or equivalent; basic organizational skills
Work EnvironmentOffice or mailroom setting, supervising staffMailroom or office environment, performing manual tasks
Industry UsageCommon in large organizations, corporate offices, government agenciesFound in various organizations, including corporate, healthcare, and government

The Mailroom Operations Manager typically oversees the entire mailroom process, managing staff and operations, while the Mail Clerk focuses on sorting and distributing mail. The manager role requires leadership skills and experience, whereas the clerk role is more task-oriented. Both roles are essential in ensuring efficient mail handling within organizations.

Is operations manager a high position?

A Mailroom Operations Manager is typically a mid- to upper-level management role responsible for overseeing mailroom staff, processes, and logistics. It often requires leadership skills, organizational abilities, and experience in operations management, but it is generally not considered an executive-level position. The role's seniority depends on the company's size and structure.

Are mailroom jobs stressful?

Mailroom Operations Managers often face stress related to managing tight schedules, handling high volumes of mail, and ensuring timely delivery. The role requires organizational skills and attention to detail, but workload and environment can influence stress levels. Proper training and efficient processes help mitigate stress in this position.
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Mailroom Operations Manager jobs near you
Infographic showing various Mailroom Operations Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,246 per year, or $21.8 per hour.

Lead Mailroom Associate

SPS North America

Horsham, PA

$15.75 - $18.75/hr

Other

Posted 14 days ago

Job description

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

Typical Working Hours: Mondays to Fridays; 8AM - 5PM / 9AM - 6PM (Tentative)

Lead Workplace Operations That Keep Business Moving

If you're an experienced mailroom professional with leadership skills and a passion for delivering exceptional service, this role is for you. As a Lead Mailroom Associate, you'll oversee daily mailroom operations while ensuring efficient mail, shipping, and workplace support services. You'll serve as the primary resource for office services, helping maintain seamless business operations and an outstanding client experience.

Why This Role Matters

Behind every productive workplace is an efficient operation. By leading mailroom services, coordinating shipments, and supporting workplace operations, you'll help ensure employees and clients receive timely, accurate, and professional service every day.

What You'll DoLead Mail & Shipping Operations
  • Oversee daily mailroom operations and ensure timely, accurate service delivery
  • Receive, sort, distribute, and process incoming and outgoing mail and packages
  • Coordinate shipments through USPS, UPS, FedEx, and other courier services
  • Track deliveries, maintain shipping records, and respond to mail and package inquiries
  • Notify employees of incoming deliveries and ensure secure handling of confidential materials
  • Maintain a clean, organized, and efficient mailroom environment
Shipping Compliance & Equipment
  • Follow shipping, safety, and chain-of-custody procedures
  • Operate and maintain mailroom equipment, including postage meters, scanners, label printers, copiers, and multifunction devices (MFDs)
  • Monitor office and mailroom supply inventory and coordinate equipment service requests as needed
Reception & Workplace Support
  • Provide reception coverage and assist employees, visitors, and vendors as needed
  • Support hospitality services by restocking pantries, assisting with conference room setups, and supporting office moves
  • Train and support backup personnel while assisting with additional operational needs during downtime
What You Have
  • High school diploma or equivalent required
  • 2+ years of experience in mailroom, shipping/receiving, office services, or related operations, including at least 1 year in a lead or supervisory role preferred
  • Strong communication, customer service, and organizational skills
  • Excellent time management and ability to manage multiple priorities
  • Proficiency with Microsoft Office and mailroom-related systems and equipment
  • Working knowledge of shipping/receiving procedures, packing methods, and chain-of-custody practices
  • Sound judgment when handling confidential or sensitive materials
  • Ability to work independently while leading daily operations
  • Professional, dependable, and committed to following company policies and procedures
Certification Requirement
  • Must be willing to obtain an onsite Basic Hazardous Materials (HazMat) Certification for lithium battery package handling. Training and certification are fully provided by SPS/client.
Physical Requirements
  • Ability to lift and move packages up to 40 lbs. regularly and up to 60 lbs. using a wheeled cart
  • Ability to stand, walk, bend, kneel, and sit for extended periods throughout the workday
  • Manual dexterity to operate standard office and mailroom equipment
  • Ability to communicate effectively using vision, hearing, and verbal/written communication

Travel: None or Negligible

Other Duties

This job description is not intended to be a comprehensive list of duties or responsibilities. Responsibilities may change at any time with or without notice based on business needs.

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