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Library Customer Service Assistant Jobs in Raleigh, NC

Ahold Delhaize

PT Customer Service Leader (542512)

Durham, NC · On-site

$16.75 - $23/hr

Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End Reports To: Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly ...

Sherwin-Williams

Customer Service Specialist

Durham, NC · On-site

$18.30/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

Cary, NC · On-site

$17.50/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Costco Wholesale Corporation

Food Service Assistant

Raleigh, NC · On-site

$14.50 - $18.50/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Costco Wholesale Corporation

Food Service Assistant

Apex, NC · On-site

$13.75 - $17.50/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Costco Wholesale Corporation

Food Service Assistant

Durham, NC · On-site

$14.25 - $18/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Costco Wholesale Corporation

Food Service Assistant

Raleigh, NC · On-site

$14.50 - $18.50/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Costco Wholesale Corporation

Food Service Assistant

Raleigh, NC · On-site

$14.50 - $18.50/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Costco Wholesale Corporation

Food Service Assistant

Durham, NC · On-site

$14.25 - $18/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Raleigh, NC

Library Customer Service Assistant information

See Raleigh, NC salary details

$11

$19

$27

How much do library customer service assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for library customer service assistant in Raleigh, NC is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.21 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Raleigh, NC?

For Library Customer Service Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Raleigh, NC look for?

The top searched job categories for Library Customer Service Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Library Customer Service Assistant jobs?

Cities near Raleigh, NC with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Raleigh, NC as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,489 per year, or $19.5 per hour.

FT Staff: Director-Library Services

Shaw University

Raleigh, NC • On-site

Full-time

Re-posted 2 hours ago

Job description

Reporting to the VP, Academic & Student Affairs, the Director of Library Services is responsible for the overall direction and
management of academic library systems and services. This includes day-to-day administrative and managerial
leadership of Library Services in order to secure and maintain student enrollment and retention expectations, to
provide dynamic customer services and to provide meaningful learning resources. The nature and diversity of the
job require special abilities, dedication and proactive commitment toward global and virtual information access.
The position is accountable for ensuring internal/external client satisfaction through effective personal
management of subordinate personnel, interpersonal relationships, projects, materials, budgetary costs, and
continuous quality improvement.
Essential Job Functions:
  • Effectively applies knowledge and understanding of education methods as they relate to the development
    of information literacy to create appropriate outcomes-based assessment.
  • Facilitate students' life-long learning.
  • Plan, implement and administer all library resources and services for students, faculty and staff wherever
    classes are taught and distance learning courses, in a context of continuous improvement.
  • Plan and supervise the assessment of all library resources and services for student learning and faculty
    effectiveness. Inform administration of the library's strengths and weaknesses in meeting college needs
    and accreditation standards.
  • Maintain a current working knowledge of the University's policies and procedures, including but not limited
    to: American Library Association standards, University activities and personnel policies.
  • Accurately estimate Library Services needs and requirements to correlate supporting services.
  • Effectively lead and direct the University's Library Services system and personnel to meet desired
    objectives, including a more global and virtual focus of access to information.
  • Understand educational methods, as they relate to the development of information literacy, and create
    effective outcomes-based assessments.
  • Develop strong partnerships within the college. Advocate for the library. Collaborate with faculty to
    assess, provide and improve the library collection and services to meet student and faculty needs.
  • Develop the collection of all types of materials such as print, media and electronic resources that support
    the curriculum and weed the collection.
  • Provide library instruction and reference service in accordance with current standards.
  • Plan and supervise public services such as circulation, interlibrary loan, stack maintenance and
    preservation of the collection.
  • Plan and supervise technical services such as cataloging, periodicals, course reserves and processing
    and mending materials.
  • Other duties as assigned.

Supervisory Responsibilities:
Librarians, Library Assistants, Library Specialist, Library Cataloger and Work Study students
Education and/or Experience:
  • A master's degree in Library Science from an American Library Association (ALA) accredited college or
    university.
  • Over seven years related professional experience, with five years' experience in higher education.
  • Two years of supervisory/management experience, preferably in higher education.
  • A valid North Carolina drivers' license is required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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