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Library Customer Service Assistant Jobs in Apex, NC

Orange County, NC

Temporary Library Assistant I*

NC · On-site

$20.02/hr

... Library Assistants for the Southern Library in Carrboro. This library system is very active, with ... Must provide great customer service and get along with fellow staff. The position performs related ...

GovernmentJobs.com

Library Assistant II

Mebane, NC · On-site

The best candidate will possess a strong commitment to providing customer-focused service for a ... advisory * Assist with maintenance and weeding of library collection * Maintain donations and ...

St. David's School

Library Assistant

Raleigh, NC · On-site

The role of the Library Assistant is to support and assist the Head of Library Services in creating a welcoming environment that encourages students and faculty to experience the joy of reading ...

St. David's School

Library Assistant

Raleigh, NC · On-site

The role of the Library Assistant is to support and assist the Head of Library Services in creating a welcoming environment that encourages students and faculty to experience the joy of reading ...

Alamance County, NC

Library Assistant II

Graham, NC · On-site

$41K/yr

... advisory * Assist with maintenance and weeding of library collection * Maintain donations and ... Previous customer service experience is preferred License and Certifications Depending on the area ...

Alamance County, NC

Library Assistant II

Graham, NC · On-site

$70K/yr

... advisory * Assist with maintenance and weeding of library collection * Maintain donations and ... Previous customer service experience is preferred License and Certifications Depending on the area ...

Alamance County Sheriff

Library Assistant II

Mebane, NC · On-site

$70K/yr

The best candidate will possess a strong commitment to providing customer-focused service for a ... advisory * Assist with maintenance and weeding of library collection * Maintain donations and ...

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Library Customer Service Assistant information

See Apex, NC salary details

$8

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How much do library customer service assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for library customer service assistant in Apex, NC is $15.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $17.40 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Apex, NC?

For Library Customer Service Assistant jobs in Apex, NC, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Apex, NC look for?

The top searched job categories for Library Customer Service Assistant jobs in Apex, NC are:

What cities near Apex, NC are hiring for Library Customer Service Assistant jobs?

Cities near Apex, NC with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Apex, NC as of June 2026, with employment types broken down into 7% Full Time, 88% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $31,737 per year, or $15.3 per hour.

Temporary Library Assistant I*

GovernmentJobs.com

Carrboro, NC • On-site

Other

Posted 18 days ago

Job description

Temporary Library Assistant

Orange County Public Library is seeking three Temporary Library Assistants for the Southern Library in Carrboro. This library system is very active, with over 225,000 visitors a year and an average circulation of 500,000 items. The individual in this role must be self-motivated, energetic, and creative, with excellent interpersonal skills and a strong desire to work with the public.

Responsibilities include general circulation duties (e.g., checking out/in materials, helping library customers, shelving, processing payments, and providing basic search assistance), as well as occasional reference, technology assistance, and readers' advisory. Must provide great customer service and get along with fellow staff. The position performs related duties as assigned.

This position requires evening and weekend availability. *SBI background check with fingerprinting is required.

Knowledge, skills, abilities: Knowledge of modern office practices and procedures, including modern office technology. Knowledge of library policies and procedures. Knowledge of reference resources, including computer-based and automated systems. Knowledge of library collections and materials. Knowledge of the geography of the County. Skill in operating a personal computer and utilizing a variety of software. Skill in operating standard office and audiovisual equipment. Skill in problem solving. Skill in performing basic mathematical calculations. Skill in dealing with the public and interpersonal relations. Skill in oral and written communication. Ability to drive a motor vehicle for library courier services. Minimum Qualifications: Requires any combination of education and experience equivalent to a high school diploma. Bilingual applicants encouraged to apply. Please attach a cover letter.

Special requirement: Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated. An SBI background check with fingerprinting is required. Employment cannot be commenced until the employee has been cleared.

Physical activities: Ability to physically perform (with or without reasonable accommodation) basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions of the hands/wrists. Orange County is an Equal Opportunity and Affirmative Action Employer.

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