Position Description
Pay Grade: Assistant 5 This position assists in supporting and maintaining the daily functional library process of providing library services to all users.
Responsibilities and Duties (*Essential Functions)
*Assists with acquisitions, collection development, circulation, reference service and input of bibliographic information into the online catalog
*Perform tasks related to interlibrary loan functions through Community College Libraries in North Carolina services, including online searching, ordering, recordkeeping, and compilation of statistical reports, routing and returning inter-library loan materials from other libraries
Supports, and maintains the daily functional process of providing library services to all users
Prepares, processes, and shelves or re-shelves as needed books, AV, serials and other materials on a daily basis
Performs circulation duties, filing, and housekeeping
Provides high level of customer service, partnering with other library staff as needed to address exceptions and concerns
Qualifications
Knowledge, Skills & Abilities: Ability to demonstrate excellent customer service skills Ability to exhibit good interpersonal skills and work well with others Intermediate skills with MS Office products, automated systems, and personal computer applications Ability to demonstrate excellent written and verbal communication skills Ability to demonstrate excellent analytical and problem solving skills Ability to demonstrate excellent organizational skills Ability to demonstrate accuracy in shelving and filing of library materials Basic knowledge of standard interlibrary loan practices and functions in an online environment Basic knowledge of the Library of Congress Classification System Requirements: High school diploma or equivalent Two years experience working with the public in a library or office setting Preferences: Experience with Library of Congress Classification System Experience with shelving and filing in a library setting Experience with library operational activities including non-public service functions Experience with standard interlibrary loan practices and functions in an online environment
As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.