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Learning Development In Hospitality Jobs (NOW HIRING)

Amcor

Learning & Development Manager

Evansville, IN · On-site

And we invest in our world-class team, empowering our colleagues to unpack their potential, because ... The position balances traditional learning and talent development practices with a strong focus on ...

Ross

Director, Learning & Development

Dublin, CA · On-site

$119K - $225K/yr

Apply best practices in adult learning theory, learning technology, instructional design, change ... Deliver quality training programs and development experiences through various platforms and ...

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$51K

$99.7K

$134.5K

How much do learning development in hospitality jobs pay per year?

As of Jul 3, 2026, the average yearly pay for learning development in hospitality in the United States is $99,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,500.00 and $115,500.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
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Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 12% Full Time, 82% Part Time, 2% Temporary, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $99,699 per year, or $47.9 per hour.
Learning & Development Specialist

Learning & Development Specialist

Astro Shapes

Struthers, OH • On-site

Full-time

Posted 11 days ago

Astro Shapes rating

7.4

Company rating: 7.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

About Astro Shapes
Astro Shapes is a leading aluminum extrusion manufacturer delivering end-to-end solutions-from concept through completion-supported by advanced technology, full-service capabilities, and a strong commitment to quality and on-time performance.
Our success is driven by our people. We invest in development, foster a culture of continuous improvement, and hold ourselves to high standards to consistently meet and exceed customer expectations.
We're seeking driven professionals who want a long-term career where they can contribute, lead, and grow within a dynamic manufacturing environment.
What You Get
  • Competitive salary (based on experience)
  • Stable, full-time position in a growing company
  • Opportunity to build and shape learning programs from the ground up
  • Career growth and advancement opportunities
  • Collaborative, team-oriented culture focused on continuous improvement

Position Summary
The Learning & Development Specialist is responsible for designing, implementing, and continuously improving learning programs that support employee growth, engagement, and organizational effectiveness.
This role plays a key part in modernizing onboarding, building internal training curriculum, and supporting HR transformation initiatives.
Key Responsibilities
  • Redesign and enhance onboarding to improve new hire experience and speed-to-productivity
  • Develop and implement structured training programs and curriculum
  • Partner cross-functionally to identify skill gaps and development needs
  • Support organizational change and HR transformation initiatives
  • Design and deliver engaging learning experiences (in-person, virtual, self-paced)
  • Evaluate training effectiveness using metrics and feedback
  • Create and manage learning materials (presentations, guides, e-learning)
  • Support leadership development and career growth initiatives
  • Maintain and optimize LMS content and reporting
  • Facilitate workshops and training sessions
  • Promote a culture of continuous learning

Qualifications
  • Bachelor's degree in HR, Organizational Development, Education, or related field
  • 5+ years of HR experience, including 2-5 years in Learning & Development
  • Experience designing onboarding programs and training curriculum
  • Experience supporting organizational change initiatives preferred

Skills & Abilities
  • Strong instructional design and curriculum development skills
  • Excellent presentation and facilitation abilities
  • Ability to translate business needs into practical learning solutions
  • Strong project management and organizational skills
  • Effective communication and stakeholder management
  • Experience with LMS platforms and e-learning tools preferred
  • Analytical mindset with focus on measuring impact
  • Creative, innovative approach to learning

Core Competencies
  • Learning Agility
  • Collaboration
  • Communication
  • Innovation
  • Adaptability
  • Strategic Thinking
  • Results Orientation
  • Employee Focus

Why Astro Shapes?
At Astro Shapes, we believe our people are the foundation of our success. We take pride in developing our workforce and creating opportunities for long-term growth.
If you're passionate about building impactful learning programs and driving employee development, we want to hear from you.

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