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Learning Development In Hospitality Jobs in Ohio

VEGA Americas

Learning & Development Specialist

Mason, OH · Hybrid

... in the design, development, and continuous improvement of learning pathways, workshops, development ... programs, and training initiatives. Training Administration & Program Coordination * Coordinate and ...

VEGA Americas

Learning & Development Specialist

Mason, OH · Hybrid

... in the design, development, and continuous improvement of learning pathways, workshops, development ... programs, and training initiatives. Training Administration & Program Coordination * Coordinate and ...

VEGA Americas

Learning & Development Specialist

Mason, OH · On-site

... in the design, development, and continuous improvement of learning pathways, workshops, development ... programs, and training initiatives. Training Administration & Program Coordination * Coordinate and ...

NRP Group

Learning & Development Manager

Cleveland, OH · On-site

As we grow as a company, our goal is that you will grow in your career. NRP has been recognized ... POSITION SUMMARY Learning & Development Manager Partnering with the Senior Director of Learning and ...

NRP Group

Learning & Development Manager

Cleveland, OH · On-site

As we grow as a company, our goal is that you will grow in your career. NRP has been recognized ... POSITION SUMMARY Learning & Development Manager Partnering with the Senior Director of Learning and ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What are popular job titles related to Learning Development In Hospitality jobs in Ohio?

For Learning Development In Hospitality jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Learning Development In Hospitality jobs in Ohio look for?

The top searched job categories for Learning Development In Hospitality jobs in Ohio are:

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Cities in Ohio with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you

Learning & Development Specialist

Tennant Solutions

Cincinnati, OH • On-site

Full-time

Posted 28 days ago

Job description

Learning & Development Specialist (Onsite)
Job Summary: The Learning & Development Specialist is responsible for designing, developing, implementing, and continuously improving learning programs that build employee capability across the organization. This role partners closely with leaders and subject matter experts to identify business needs, create engaging learning experiences, and develop scalable systems that improve performance, strengthen leadership, and support organizational growth.
The ideal candidate is a strategic learning professional who can translate business challenges into capability development solutions, build sustainable learning systems, leverage technology, and measure business impact.
Key Responsibilities:
Learning Strategy & Business Partnership
  • Partner with leaders across all functions to identify capability gaps and learning priorities.
  • Conduct training needs assessments through interviews, observations, surveys, and performance data.
  • Recommend learning solutions aligned with business strategy and organizational objectives.
  • Consult with managers on employee development, onboarding, career growth, and performance improvement.
Instructional Design
  • Design engaging instructor-led, virtual, self-paced, and blended learning programs.
  • Develop facilitator guides, participant materials, eLearning modules, job aids, videos, assessments, and reference tools.
  • Apply adult learning principles and instructional design best practices.
  • Continuously improve learning content based on feedback and business outcomes.
Leadership Development
  • Design and support leadership development programs for supervisors, managers, and future leaders.
  • Create learning pathways that build leadership capability, coaching skills, communication, accountability, and change leadership.
  • Facilitate leadership workshops when appropriate.
Operational Learning
  • Partner with Operations and Quality to improve operational training programs.
  • Support standardized onboarding and role-specific learning paths.
  • Assist in developing skills matrices, competency models, certification programs, and cross-training initiatives.
  • Ensure training supports operational excellence, compliance, safety, and quality requirements.
Learning Technology
  • Administer and optimize the organization's Learning Management System (LMS).
  • Manage course assignments, learner records, reporting, and learning analytics.
  • Evaluate and implement new learning technologies and digital learning tools.
  • Maintain training documentation and version control.
Facilitation
  • Deliver engaging classroom and virtual learning sessions as needed.
  • Coach subject matter experts and internal trainers on facilitation techniques.
  • Support train-the-trainer initiatives across the organization.
Measurement & Continuous Improvement
  • Measure learning effectiveness through evaluations, assessments, knowledge retention, and business performance metrics.
  • Analyze training data and recommend improvements.
  • Track participation, completion, compliance, and capability development metrics.
  • Present learning results and recommendations to leadership.

Qualifications: 
Required:
  • 3 - 7 years of Learning & Development, Training, Organizational Development, or Instructional Design experience.
  • Experience designing learning programs from concept through implementation.
  • Experience facilitating both in-person and virtual training.
  • Experience administering an LMS.
  • Experience partnering with business leaders to solve performance challenges.
Preferred:
  • Manufacturing, operations, logistics, healthcare, medical device, or regulated industry experience.
  • Bachelor's degree in Human Resources, Organizational Development, Education, Business, Psychology, or related field preferred.

Job Setting / Environment:
  • This position is performed in an environmentally controlled building.  Prolonged periods sitting at a desk and computer usage.
  • Location: On-site
  • Travel Required: 0%
Equal Employment Opportunity Statement:
Tennant Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristics.
Disclaimer:
 This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Duties and responsibilities may change at any time with or without notice, based on business needs.
 

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