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Learning Development In Hospitality Jobs in Ohio

Chick-fil-A

Hospitality Manager

Akron, OH · On-site

$18.50 - $20.50/hr

They thrive in a fast- paced environment , model strong character, and are energized by creating a ... Opportunities for intentional growth and development * First-hand learning from experienced ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

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For Learning Development In Hospitality jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Learning Development In Hospitality jobs in Ohio look for?

The top searched job categories for Learning Development In Hospitality jobs in Ohio are:

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Cities in Ohio with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you

Learning & Development Intern - Summer 2027

Miamisburg, OH • On-site

Accelevation LLC
Manufacturing • 51 - 200 employees
Learn more about Accelevation LLCexternal

$13.50 - $18/hr

Temporary, Internship

Posted 23 days ago

Accelevation rating

5.7

Company rating: 5.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Learning & Development Intern - Summer 2027
Location: Miamisburg, OH (Onsite)
About Accelevation
We build what the future runs on. Accelevation designs, manufactures and installs the physical infrastructure that powers today's most advanced technologies. We've grown over 440% in the last 18 months because we take ownership, solve hard problems, and build with purpose. Join us to build the future.
Your Impact
As a Learning & Development Intern, you will help build and strengthen learning experiences that enable Accelevation employees to grow their skills, advance their careers, and contribute to business success. Working closely with Learning & Development and HR leaders, you will support projects related to onboarding, career development, learning analytics, resource management, and employee engagement.
This role provides hands-on experience in instructional design, data analysis, project management, learning technologies, and organizational development while contributing meaningful work that supports Accelevation's people development strategy.
Internship Overview
An internship at Accelevation is not a summer of shadowing and busy work. We design, manufacture, and install the critical infrastructure that powers some of the world's most advanced technologies. As an intern, you will work alongside industry experts on meaningful projects with real deadlines, real responsibilities, and real impact.
You will collaborate with engineers, manufacturing leaders, and project managers who are solving complex challenges and shaping the future of critical infrastructure. From our manufacturing center in Southwest Ohio to the mission-critical environments behind many of the world's largest data centers, you will gain firsthand exposure to how innovative ideas become reality.
More importantly, you will build lasting connections. You will join a cohort of interns who learn and grow together, while developing relationships with mentors who will support your career long after your internship ends. You will leave with more than experience. You will leave with new skills, meaningful relationships, and a deeper understanding of how your work can help build the future.
Your Responsibilities
  • Define, design, and facilitate engaging Learning Power Hour sessions
  • Assist in creating new hire learning roadmaps, including required training, role-specific resources, and recommended learning activities
  • Organize and maintain learning materials and resources within Insider to ensure easy accessibility and usability
  • Categorize learning resources by skill, role, department, and development need
  • Collect, analyze, and summarize learning data, including course completion rates, learner feedback, utilization metrics, skills gaps, and program effectiveness
  • Support the creation and maintenance of presentations, guides, job aids, videos, and other learning resources
  • Assist with learning and career development initiatives across the organization
  • Support employee engagement and development projects as assigned
  • Perform additional duties and special projects as needed

Qualifications
  • Currently pursuing a Bachelor's degree in Organizational Leadership, Human Resources, Education, Business, Communications, or a related field, or recently graduated
  • Strong written and verbal communication skills with the ability to create clear and engaging learning materials
  • Strong organizational skills with the ability to manage learning resources, information, and project documentation
  • Excellent attention to detail and commitment to producing accurate, professional work
  • Comfortable using digital tools to create presentations, documents, guides, videos, and training materials
  • Strong analytical skills with an interest in evaluating learning effectiveness and employee development data
  • Creative problem-solving abilities and a passion for developing practical learning solutions
  • Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook
  • Ability to work independently while collaborating effectively across teams

Benefits
  • Hands-on professional development experience
  • Exposure to Learning & Development, HR, and organizational development functions
  • Mentorship from experienced leaders
  • Collaborative, high-energy workplace
  • Opportunity to contribute to meaningful business initiatives
  • Potential career development opportunities within a rapidly growing organization

Our Core Values
  • Safety - We proactively protect our people and environment
  • Inclusion - We respect and appreciate diverse perspectives and backgrounds
  • Speed - We move fast, act decisively, and stay agile
  • Innovation - We challenge assumptions and simplify processes
  • Judgment - We make sound decisions with the business in mind
  • Accountability - We take ownership and deliver results

Physical Demands and Work Environment
  • Employees must be able to communicate effectively and work in both office and manufacturing environments as needed. This role requires extensive computer use, collaboration with team members, and participation in meetings, training events, and learning initiatives.
  • Physical requirements include prolonged periods of sitting, typing, viewing computer screens, and reviewing documents. Employees may occasionally stand, walk, and move throughout office and manufacturing facilities.
  • The work environment is primarily office-based with moderate noise levels. Occasional visits to production areas may be required, where appropriate personal protective equipment (PPE) must be worn.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job Application Notice
Accelevation LLC does not ask for payment or sensitive personal details, such as bank account or Social Security numbers, during the job application process.
If you're unsure about a job posting, apply directly at Accelevation Careers to stay safe.
Equal Opportunity Employer
Accelevation LLC is an equal opportunity employer. Inclusion is one of our core values. We build teams that celebrate and embrace diversity, fostering a culture of respect for all. As part of our pre-hire process, we may conduct a background check and use E-Verify to confirm employment eligibility.

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