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Learning Development In Hospitality Jobs (NOW HIRING)

Addison Group

Learning & Development Manager

Phoenix, AZ · On-site

$105K - $115K/yr

Luxury Hospitality / Premium Service Benefits: This position is eligible for: * Medical coverage ... This individual will play a critical role in designing learning strategies, career development ...

Harris

$70K - $80K/yr

Manager, Learning & Development Location: Remote (US or Canada) Overview The Manager, Learning ... Oversee compliance and required training initiatives in partnership with Legal and internal ...

Harris

$70K - $80K/yr

Manager, Learning & Development Location: Remote (US or Canada) Overview The Manager, Learning ... Oversee compliance and required training initiatives in partnership with Legal and internal ...

Harris

Manager, Learning & Development

New York, NY · Remote

$70K - $80K/yr

Manager, Learning & Development Location: Remote (US or Canada) Overview The Manager, Learning ... Oversee compliance and required training initiatives in partnership with Legal and internal ...

Byrider

Learning & Development Leader

Carmel, IN

Bachelor's degree in Learning & Development, Instructional Design, Education, Organizational Development, Communications, or related field (or equivalent experience). * 3-5+ years of experience in ...

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RPM

Learning & Development Manager

Birmingham, MI · On-site

Learning & Development Manager RPM is an international non-asset-based logistics and supply chain ... As one of the fastest-growing logistics companies in North America, RPM executes thousands of ...

Harris

Manager, Learning & Development

Florida, NY · Remote

$70K - $80K/yr

Manager, Learning & Development Location: Remote (US or Canada) Overview The Manager, Learning ... Oversee compliance and required training initiatives in partnership with Legal and internal ...

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Learning Development In Hospitality information

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$51K

$99.7K

$134.5K

How much do learning development in hospitality jobs pay per year?

As of Jul 3, 2026, the average yearly pay for learning development in hospitality in the United States is $99,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,500.00 and $115,500.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
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Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 12% Full Time, 82% Part Time, 2% Temporary, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $99,699 per year, or $47.9 per hour.

Learning Development and Quality Manager

D.C. Global Talent Inc.

Big Sky, MT • On-site

$100K/yr

Full-time

Posted 16 days ago

Job description

LEARNING, DEVELOPMENT & QUALITY MANAGER
Luxury Resort • Big Sky, Montana • USD $100,000, flexible based on experience • Relocation allowance, housing allowance
ABOUT THE ROLE
We are looking for a Learning, Development and Quality Manager for a luxury resort in Big Sky, Montana. This is a senior culture-shaping role for someone who brings equal passion to building people capability and driving operational excellence. The successful candidate will lead the resort's learning strategy, quality improvement programs, and service standards, partnering with leaders at every level to embed a high-performance, guest-first culture.
WHAT YOU'LL DO
  • Lead the full Learning and Development function, including training needs analysis, program design, delivery, and effectiveness measurement
  • Champion quality management across the resort, overseeing continuous improvement initiatives, operational audits, and service standards compliance
  • Act as a strategic partner to the HR Director, General Manager, and Executive Committee on talent, engagement, and organizational effectiveness
  • Identify capability gaps across departments and develop targeted programs that strengthen performance and support succession planning
  • Monitor and analyse guest satisfaction, employee engagement, and quality performance data to inform strategy and report to leadership
  • Develop and manage the L&D and Quality budget, measuring return on investment and business impact
  • Build internal training capability by developing departmental trainers and maintaining a strong resource library
  • Design and implement recognition programs that reinforce a culture of service excellence and continuous improvement

WHAT YOU BRING
  • Minimum 4 years of experience in Learning and Development, Quality Management, or Organizational Development
  • Previous management experience within a luxury hospitality environment
  • Demonstrated ability to design and facilitate leadership development programs and drive organizational change
  • Strong analytical skills with experience using quality performance data to influence decisions
  • Proficient in Microsoft Office Suite and Learning Management Systems
  • A collaborative, influential communicator who can engage and inspire leaders at all levels
  • Bachelor's degree in Hospitality, Business Administration, or a related field preferred

WHAT'S OFFERED
  • Salary of USD $100,000 per year, with flexibility based on experience
  • Relocation allowance
  • Housing allowance

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