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Learning Development In Hospitality Jobs in Philadelphia, PA

Proconex

Learning & Development Specialist

Royersford, PA · On-site

  • Medical

  • Retirement

Proconex is the exclusive Emerson Impact Partner for Emerson Automation Solutions in the Mid ... Learning & Development Specialist Position Summary The Learning & Development Specialist plays a ...

Addison Group

Learning & Development Lead

Philadelphia, PA · On-site

$65K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role will take the lead in onboarding initiatives, ongoing staff development, and training strategy, while serving as a key resource for employees throughout their learning journey. Key ...

reliance

Learning & Development Manager

Newtown, PA · On-site

Job Summary Manage and execute learning and development programs that support workforce ... Learning Systems & Tracking • Maintain training records in the Learning Management System (LMS ...

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All JobsLearning Development In Hospitality JobsLearning Development In Hospitality Jobs in Philadelphia, PA

Learning Development In Hospitality information

See Philadelphia, PA salary details

$51.5K

$100.6K

$135.7K

How much do learning development in hospitality jobs pay per year?

As of Aug 16, 2026, the average yearly pay for learning development in hospitality in Philadelphia, PA is $100,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,300.00 and $116,500.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What skills do you develop in learning development in hospitality?

Learning development professionals in hospitality develop skills such as instructional design, training delivery, communication, and customer service. They also gain knowledge of hospitality operations, use of training tools and technology, and often pursue certifications like Certified Hospitality Trainer (CHT) to enhance their expertise.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are popular job titles related to Learning Development In Hospitality jobs in Philadelphia, PA?

For Learning Development In Hospitality jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Learning Development In Hospitality jobs in Philadelphia, PA look for?

The top searched job categories for Learning Development In Hospitality jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Learning Development In Hospitality jobs?

Cities near Philadelphia, PA with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Philadelphia, PA as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $100,605 per year, or $48.4 per hour.

Learning & Development Specialist

Hill International

Philadelphia, PA • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description


The Part-Time Learning & Development Specialist provides onboarding, learner support, program coordination, and learning systems administration for Hill's U.S. workforce. Reporting to the Vice President of Learning & Development, this role coordinates weekly U.S. new hire orientation, manages the Learning & Development Request (LDR) process, supports Hill University administration and compliance reporting, and maintains digital learning resources in Articulate 360.
The successful candidate will be highly organized, responsive, and service-oriented, with the ability to work independently in a remote environment while maintaining accurate records and delivering a welcoming employee experience. This is a remote, part-time position for up to 20 hours per week.
The schedule must support Monday orientation responsibilities and timely follow-up with U.S. employees and stakeholders. Additional hours will be coordinated based on business needs, workload, and approved priorities.
Responsibilities
New Hire Orientation and Employee Support
  • Monitor Talent Management notifications to identify newly hired U.S. employees and upcoming start dates.
  • Send the initial Welcome to Hill communication, orientation invitation, and supporting materials to each new hire.
  • Facilitate a one-hour virtual U.S. New Hire Orientation, typically scheduled on Mondays.
  • Provide a professional, engaging introduction to Hill, employee resources, Hill University, required learning, and development opportunities.
  • Respond to onboarding and learning-related questions and serve as an ongoing Learning & Development resource for U.S. employees throughout their tenure.
  • Coordinate follow-up activities to ensure new hires receive consistent and timely support.

Learning & Development Request (LDR) Administration
  • Administer the U.S. LDR process from initial submission through completion.
  • Track request status, required approvals, supporting documentation, employee activity, and completion of milestones.
  • Maintain accurate LDR database records and update information promptly as requests progress.
  • Follow up with employees and approvers to help keep requests moving and documentation complete.
  • Provide status information and routine reporting to the Vice President of Learning & Development.
  • Maintain organized records that support policy compliance, reporting, and audit readiness.
  • Create quarterly LDR Metrics.

Hill University Administration
  • Confirm that new hire learner profiles have been created in Hill University and address basic profile issues.
  • Assign onboarding, compliance, and other required training as directed.
  • Run compliance, assignment, and completion of reports and support related follow-up activities.
  • Perform basic learning management system administrative tasks, including learner maintenance, assignment updates, and routine troubleshooting.
  • Respond to basic learner questions and escalate system or content issues when appropriate.
  • Maintain accurate learning records and support timely completion of required training.

Learning Content and Articulate Support
  • Maintain and update the #HillStrong Guide in Articulate to keep onboarding information current and accurate.
  • Create, revise, and publish surveys, assessments, and other Articulate-based materials as assigned.
  • Assist with updates to eLearning courses, presentations, job aids, and digital learning resources.
  • Perform quality checks to help ensure learning content is accurate, functional, and aligned with Hill standards.

Reporting, Administration, and Special Projects
  • Maintain Learning & Development records, files, trackers, and databases with a high level of accuracy and confidentiality.
  • Support communications, survey administration, data collection, and routine program reporting.
  • Assist with scheduling, documentation, and coordination for Learning & Development activities.
  • Contribute special Learning & Development projects, employee development initiatives, and process improvements.

Qualifications
  • Associate or bachelor's degree in human resources, Education, Organizational Development, Business, Communications, or a related field, or an equivalent combination of applicable education and experience.
  • Two or more years of experience in Learning & Development, Human Resources, training coordination, employee onboarding, learning administration, or a related area preferred.
  • Strong organizational skills, attention to detail, follow-through, and ability to manage multiple priorities.
  • Excellent written, verbal, presentation, and customer service skills.
  • Ability to facilitate virtual orientation sessions confidently and professionally.
  • Ability to work independently, exercise sound judgment, and protect confidential employee information.
  • Proficiency with Microsoft Outlook, Teams, Word, Excel, and PowerPoint.
  • Experience maintaining databases, trackers, and reports.
  • Demonstrated working knowledge of learning management systems, preferably Skillsoft Percipio.
  • Demonstrated proficiency or ability to quickly learn Articulate.
  • Working knowledge of Microsoft SharePoint for maintaining, organizing, and updating Learning & Development resources.
  • Experience supporting compliance training, required learning assignments, and completion of reporting.
  • Experience with MS Forms, survey development, reporting, and basic data analysis.
  • Familiarity with employee onboarding and professional development processes.

Measures of Success
  • Timely, consistent, and professional delivery of weekly U.S. new hire orientation.
  • Accurate and complete tracking of LDR requests from submission through completion.
  • Prompt creation or verification of Hill University learner profiles and accurate assignment of required training.
  • Reliable compliance reporting, follow-up, and maintenance of learning records.
  • Current, accurate, and functional #HillStrong Guide and Articulate learning materials.
  • Responsive employee support and effective contribution to L&D projects and process improvements.

The offered hourly rate range is between $30.00 to $40.53 per hour.
Depending upon your employment status, Hill's comprehensive benefits may include, Medical, Dental, Vision, Employer Paid Life and Accidental Death & Dismemberment Insurances, Business Travel Accident Insurance, Short-Term Disability, Long Term Disability, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Commuter Benefits, Legal Assistance, Identity Theft Protection, Pet Insurance, Auto & Home Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Voluntary Life & Accidental Death & Dismemberment Insurance. Paid Time Off (PTO), Holidays, 401(K) Retirement Savings Plan, Employee Referral Program, Professional Certification Incentive Program, Hill University Learning and Development, Tuition Reimbursement, EAP, Years of Service Awards Program.
About Us
Hill International, with more than 4,300+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at www.hillintl.com.
Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.
Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at www.gisiconsulting.com.
Hill International is an Equal Opportunity Employer/Veteran/Disabled
Note: This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.
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