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Learning Development In Hospitality Jobs in Reading, PA

... addressing the finance organizational learning and talent development needs. We provide ... In this role, you will have an opportunity to work with a passionate, progressive, and high-impact ...

... addressing the finance organizational learning and talent development needs. We provide ... In this role, you will have an opportunity to work with a passionate, progressive, and high-impact ...

LEARNING, DEVELOPMENT & CULTURE: We provide with industry-leading product samples and ongoing support to assist you in closing the sale. You will be armed with superior marketing and top-drawer ...

... development in a safe, nurturing, and engaging environment. As experts in childcare and early education, we prepare children for school, instill a lifelong love of learning, and build a strong ...

... development in a safe, nurturing, and engaging environment. As experts in childcare and early education, we prepare children for school, instill a lifelong love of learning, and build a strong ...

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Learning Development In Hospitality information

See Reading, PA salary details

$49K

$95.7K

$129.2K

How much do learning development in hospitality jobs pay per year?

As of Jun 8, 2026, the average yearly pay for learning development in hospitality in Reading, PA is $95,746.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,200.00 and $110,900.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What skills do you learn from working in hospitality?

Working in hospitality develops skills such as customer service, communication, problem-solving, teamwork, and time management. Employees often learn to handle diverse situations, use point-of-sale systems, and maintain professionalism in fast-paced environments.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What job categories do people searching Learning Development In Hospitality jobs in Reading, PA look for? The top searched job categories for Learning Development In Hospitality jobs in Reading, PA are:
What cities near Reading, PA are hiring for Learning Development In Hospitality jobs? Cities near Reading, PA with the most Learning Development In Hospitality job openings:
Learning & Development Consultant

Learning & Development Consultant

Penske

Reading, PA

Full-time

Posted 5 hours ago


Job description

At Penske, we deliver innovative transportation and logistics solutions that are vital to the success of the companies and people we serve. We've built our business on three core values: commitment to people (our team, our customers, and our communities), dedication to excellence and innovative thinking.

The Talent & Organizational Development Team strives to be a positive force for good in the world by helping grow our leaders for our organization, communities, and world. We focus on multiple aspects of an associate's experience within our organization, from onboarding and integration to development and advancement of our people throughout their careers.

POSITION SUMMARY: 

This role is responsible for consulting with Penske's Finance department for the implementation and facilitation of plans, projects and programs addressing the finance organizational learning and talent development needs. We provide opportunities to impact associates at every stage of an associate's career and develop them professionally. This role balances operational execution with contribution to the strategic direction of the business and L&D activities across finance.

In this role, you will have an opportunity to work with a passionate, progressive, and high-impact team that is making a difference in the organization and ensuring our customers success. You will form strong internal partnerships with all levels of leadership as you look to understand their business, priorities, and challenges. On a daily basis, you will cultivate fresh perspectives in learning and development and see meaningful results! 

Qualified candidates for this role will have at least 3 years of prior adult learning and development experience, as well as facilitation experience. This position is based in our global offices in Berks County, PA, which is 75 miles northwest of Philadelphia, PA. 

MAJOR RESPONSIBILITIES: 

  • Facilitation
    • Facilitate interactive instructor led training sessions to implement learning and development solutions for finance teams (in-person and virtually)
  • Program Management
    • Operate and maintain learning technologies and systems used in the delivery of instructional and/or interactive programs or courses. Track completion data and key learning metrics; in addition to leveraging other systems and technologies needed for reporting purposes.
  • Stakeholder Management
    • Consult with key stakeholders within finance to define business requirements and areas of greatest potential impact to translate into future L&D solutions. When L&D solutions are not warranted, provide consultation and act as a key advisor.
  • Project Work
    • Seek, design and implement solutions with subject matter experts to promote role clarity and alignment sustainable through Penske finance organization. Validate and prioritize emerging skills and knowledge needs on an ongoing basis.
    • Manage and create instructionally sound curriculum through instructional design knowledge and expertise.
    • Collaborate with the finance learning and development team on strategic initiatives and projects.
    • Other projects and tasks as directed by manager.
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

QUALIFICATIONS:

  • Bachelor's Degree preferred. If no degree, equivalent work experience is required
  • 3+ years of related work experience
  • 3+ years of adult learning and development experience preferred
  • 1 year of virtual and in-person facilitation and presentation skills highly preferred
  • Financial acumen preferred, with awareness of business and operational impacts 
  • Demonstrates proficiency in learning management systems 
  • Knowledgeable in Articulate 360, including Storyline 360 and Rise 360
  • Demonstrates past proficiency of: Facilitation skills (Virtual and in-person), instructional design, performance consulting skills, and program management
  • Strong executive presence, advanced verbal and written communication skills, and positive influencing skills are necessary for successful performance in this role
  • Highly creative and innovative, self-driven with relentless attention to detail
  • Ability to partner with operational groups and other talent development team members to ensure successful design and implementation of identified training programs
  • Some technical skills and systems knowledge of relevant learning tools (authoring applications, webinar platforms, learning management systems, etc.)
  • Some overnight travel up to 10-15% may be required. Occasional day travel near corporate office location
  • Regular, predictable, full attendance is an essential function of the job
  • Role will be based in Reading PA
  • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

PHYSICAL REQUIREMENTS:

  • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. 
  • While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. 
  • Penske is an Equal Opportunity Employer. 

About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.