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Learning Development In Hospitality Jobs in Reading, PA

Concord Hospitality

Front Desk Associate

Wyomissing, PA · On-site

$13.50 - $17.25/hr

We strive to hire the BEST associates in the market and thus provide a great working environment ... Utilize your hospitality talents with a Company that cares about you and your development. We do ...

Concord Hospitality

Front Desk Associate

Reading, PA · On-site

$13.50 - $17.25/hr

We strive to hire the BEST associates in the market and thus provide a great working environment ... Utilize your hospitality talents with a Company that cares about you and your development. We do ...

Advantage

PTA- Home Health- PRN

Pottsville, PA · On-site

$25.50 - $33.75/hr

Excellence in Service, Quality, and Results: Join a team committed to superior clinical outcomes. * Career Growth: We offer abundant opportunities for career advancement. * Learning & Development: We ...

Advantage

PTA- Home Health- Full Time

Reading, PA · On-site

$27 - $35.50/hr

Learning and Development: We prioritize professional growth, providing ample opportunities for learning and development. What You'll Do * To provide physical therapy services to patients in their ...

Advantage

PTA- Home Health -Part Time

Schuylkill Haven, PA · On-site

$27.75 - $36.75/hr

Learning and Development: We prioritize professional growth, providing ample opportunities for learning and development. What You'll Do * To provide physical therapy services to patients in their ...

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Learning Development In Hospitality information

See Reading, PA salary details

$49K

$95.7K

$129.2K

How much do learning development in hospitality jobs pay per year?

As of Jun 8, 2026, the average yearly pay for learning development in hospitality in Reading, PA is $95,746.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,200.00 and $110,900.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What skills do you learn from working in hospitality?

Working in hospitality develops skills such as customer service, communication, problem-solving, teamwork, and time management. Employees often learn to handle diverse situations, use point-of-sale systems, and maintain professionalism in fast-paced environments.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What job categories do people searching Learning Development In Hospitality jobs in Reading, PA look for? The top searched job categories for Learning Development In Hospitality jobs in Reading, PA are:
What cities near Reading, PA are hiring for Learning Development In Hospitality jobs? Cities near Reading, PA with the most Learning Development In Hospitality job openings:
Learning Development In Hospitality jobs near you
Front Desk Associate - Courtyard Reading

Front Desk Associate - Courtyard Reading

Concord Hospitality

Reading, PA • On-site

$13.50 - $17.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Concord Hospitality rating

7.1

Company rating: 7.1 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

21st of 105 rated hotels

Job description

Front Desk Agent - Part time
We are looking for a strong, independent candidate.
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only)
Competitive Pay
Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
401K Retirement Program with company contribution - FREE MONEY!
Group Life Insurance equal to your annual salary
Voluntary Short and Long Term Disability Programs
Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon
Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Role Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:
Assisting guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling procedures as required by Concord
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures
Why Concord?
Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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