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Learning Development In Hospitality Jobs in Tennessee

fogelman

Head of Learning & Development

Atlanta, GA

Master's degree preferred. * 8+ years of progressive experience in learning & development; experience in property management, hospitality, or multi-site operations strongly preferred. * Proven ...

CoreCivic

Manager, Learning & Development

Mason, TN

We are currently seeking a Manager, Learning and Development whohas a passion for providing the highest quality care in an institutional,secure setting. Come join a team that is dedicated to making ...

CoreCivic

Manager, Learning & Development

Mason, TN · On-site

$25.89/hr

We are currently seeking a Manager, Learning and Development whohas a passion for providing the highest quality care in an institutional,secure setting. Come join a team that is dedicated to making ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
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Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Tennessee as of June 2026, with employment types broken down into 3% As Needed, 21% Full Time, 73% Part Time, 2% Temporary, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Fall 2026 Hospitality Learning & Development Intern

Stand Out For Good

Knoxville, TN • On-site

$14.25 - $19/hr

Part-time

Posted 9 hours ago

Job description

Corporate Office - Knoxville, TN
Role Overview
The Hospitality Learning & Development Intern plays a key role in supporting the creation, development, and execution of training programs that enhance the associate and guest experience. This position partners closely with the People Development team to create engaging learning materials, onboarding programs, hospitality initiatives, leadership development resources, and communication tools that bring our culture and values to life. This internship provides hands-on experience in instructional design, training development,
associate engagement, hospitality strategy, and organizational development.
Primary Responsibilities
Content Creation
  • Create training materials that align with company culture, brand standards, and learning objectives.
  • Assist with writing facilitator guides, discussion prompts, role-playing activities, and participant exercises.
  • Develop creative content that supports associate development and engagement.
  • Research and recommend innovative learning strategies and engagement activities.
  • Support the design of presentations, training collateral, and communication materials.

Hospitality & Guest Experience
  • Help develop training content that supports hospitality, guest engagement, and service excellence.
  • Assist in creating tools and resources that help associates deliver memorable guest experiences.
  • Support projects that reinforce company values and hospitality standards.

Qualifications
  • Currently pursuing a degree in Human Resources, Communications, Hospitality, Business, Education, Journalism or a related field.
  • Strong written and verbal communication skills.
  • Excellent organizational and time-management abilities.
  • Attention to detail and strong proofreading skills.
  • Creative mindset with a passion for learning and development.

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
  • #73 in Fortune 100 Best Companies to Work For® 2023
  • #4 in Fortune Best Workplaces in Retail™ 2022
  • #93 in Best Workplaces for Millennials™ 2023
  • #34 in Fortune Best Workplaces for Women™ 2022

Apply