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Learning Development In Hospitality Jobs in Tennessee

Westrock

Mgr, Lrng & Org Dev

Chattanooga, TN · On-site

The Area Learning & Development (ALD) Manager is responsible for ensuring the effective execution ... in safety, quality, productivity, and reliability through learning. ALDs serve as the primary ...

THORNDALE PARTNERS

LOD Specialist

La Vergne, TN · On-site

Learning & Development Specialist Compensation: $65,000 - $70,000 Base, plus Bonus, Benefits on day ... Assists in the creation of training content by utilizing knowledge of adult learning theories and ...

Avis Budget Group

Learning Specialist

Hartsville, TN · On-site

$60K - $70K/yr

Bachelor's degree in Learning & Development, Education, Business, Hospitality, or a related field * 1-2 years of experience in training, customer service, operations, or learning support * Strong ...

Chartwell Hospitality

Manager in Training

Franklin, TN · On-site

Are you a recent graduate or current student in Hospitality or Business Management with a desire to ... Participate in activities that foster growth and learning * Lead and direct staff, ensuring ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
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Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Tennessee as of June 2026, with employment types broken down into 3% As Needed, 21% Full Time, 73% Part Time, 2% Temporary, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.
Director, Manufacturing Learning and Development

Director, Manufacturing Learning and Development

Denso

Maryville, TN

$163K - $203K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

DENSO rating

7.5

Company rating: 7.5 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

15th of 44 rated automakers

Job description

We are seeking an experienced and visionary Director of Manufacturing Learning & Development to build a worldclass learning ecosystem for our North American operations. This leader will support approximately 18,000 employees across multiple manufacturing companies and technical functions, creating the systems and programs that develop the next generation of manufacturing talent.

This role is ideal for a senior leader with deep manufacturing experience who has successfully designed and implemented largescale learning and development systems in a complex industrial environment.

Key Responsibilities:

  • Build and lead a comprehensive regional learning strategy for Manufacturing, Production Engineering, Logistics, Industrial Engineering, Quality, and Supply Chain.
  • Create structured career development pathways for associates, team leaders, engineers, and managers.
  • Develop standardized technical training programs, competency models, and certification frameworks.
  • Implement blended learning solutions including digital, onthejob, and instructorled courses.
  • Partner with operations and HR to ensure training directly improves safety, quality, productivity, and talent readiness.
  • Lead regional learning centers, technical trainers, and instructional design resources.
  • Drive modernization of training through digital tools, simulation, and automationrelated skill development.

Qualifications:

  • 15+ years of experience in manufacturing, operations, engineering, or learning and development.
  • Proven track record of implementing structured learning systems in a manufacturing organization.
  • Experience designing programs across multiple technical functions.
  • Strong leadership skills with the ability to influence across a large, matrixed organization.
  • Expertise in competency frameworks, curriculum design, and organizational development.

Preferred Skills:

  • Experience in automotive or highvolume industrial manufacturing.
  • Knowledge of lean manufacturing, quality systems, PFMEA/PCS/change management, and technical skill development.
  • Familiarity with digital learning content, and advanced training technologies (VR/AR, simulation).

Benefits Summary: 

  • Medical, Dental, Vision, Prescription Drug plans 
  • 401K with 4% company match
  • Vacation/PTO and 13 paid Holidays
  • Bonus Program 
  • FSA/HSA and Dependent Care Program 
  • Company provided Life, Disability, ADD and Business Travel Insurance
  • Various No Cost Wellness & Chronic Condition Management Programs
  • Various Optional Insurance programs such as legal, identity theft, critical illness, etc.
  • Tuition Reimbursement 
  • Career Development and Ongoing Training 
  • Employee Assistance Program 
  • Employee Spotlight and Recognition Program 
  • Volunteer opportunities 
  • Onsite Fitness Center (vary by location)
  • Cafeteria and food markets (vary by location) 
  • Onsite Health Clinic and Pharmacy (vary by location)

Annual Salary: $163,000 - $203,000

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