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Learning Development In Hospitality Jobs in Chattanooga, TN

Westrock

Mgr, Lrng & Org Dev

Chattanooga, TN · On-site

The Area Learning & Development (ALD) Manager is responsible for ensuring the effective execution ... in safety, quality, productivity, and reliability through learning. ALDs serve as the primary ...

US Xpress

Driver Development Specialist

Tunnel Hill, GA · On-site

This position works in compliance with Company, Federal, and State regulationsand fosters an encouraging learning environment. PositionFunctions: Conduct driver-facing development in classroom, one ...

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Learning Development In Hospitality information

See Chattanooga, TN salary details

$46.4K

$90.8K

$122.5K

How much do learning development in hospitality jobs pay per year?

As of Aug 5, 2026, the average yearly pay for learning development in hospitality in Chattanooga, TN is $90,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $105,200.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What skills do you develop in learning development in hospitality?

Learning development professionals in hospitality develop skills such as instructional design, training delivery, communication, and customer service. They also gain knowledge of hospitality operations, use of training tools and technology, and often pursue certifications like Certified Hospitality Trainer (CHT) to enhance their expertise.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Chattanooga, TN? For Learning Development In Hospitality jobs in Chattanooga, TN, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Chattanooga, TN look for? The top searched job categories for Learning Development In Hospitality jobs in Chattanooga, TN are:
Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Chattanooga, TN as of July 2026, with employment types broken down into 1% Internship, 75% Full Time, 15% Part Time, 3% Temporary, and 6% Contract. Highlights an 90% In-person, 6% Hybrid, and 4% Remote job distribution, with an average salary of $90,779 per year, or $43.6 per hour.

Learning and Development Specialist

HomeServe

Chattanooga, TN • On-site

$60K - $70K/yr

Full-time

Re-posted 23 days ago

HomeServe rating

7.9

Company rating: 7.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

87th of 277 rated repair and maintenance companies

Job description

Position Overview:
The Learning & Development Specialist serves as a training resource across Corporate and Contact Center functions. Key responsibilities include coordinating facilitating, and supporting learning programs that build foundational skills. This role executes learning initiatives in alignment with the L&D strategy and provides operational support for learning programs, the Learning Management System, and Employee Resource Groups. The L&D Specialist partners with Learning Partners and business stakeholders to ensure effective delivery of learning solutions and a positive learner experience.
Responsibilities:
  • Collaborate with Learning Partners and Contact Center leaders to gather learning needs and support implementations of learning solutions(supporting key programs such as Development for All and the Bridge Academy).
  • Facilitate engaging in-person and virtual instructor-led training sessions for individual contributors and specialized audiences, including Employee Resource Groups (ERGs)
  • Administer day to day operations of the LMS, including course setup, enrollments, reporting, troubleshooting, and learner support. Coordinate end-to-end training logistics, including scheduling, communications, materials, and session execution
  • Generate regular reports and dashboards on training metrics, outcomes, and program participation
  • Assist in the development, maintenance, and continuous improvement of learning materials, facilitator guides, job aids, and e-learning content. Leverage AI-powered tools and technologies to enhance learning content creation, delivery, and overall efficiency
  • Collect learner feedback, summarize trends, and provide recommendations to Learning Partners for program improvements. Support Learning Partners with the implementation and rollout of new learning programs and initiatives. Perform additional duties as needed, including supporting People Team initiatives.

Essential Functions:
Essential Job Function
% of Time on Function
Training Delivery & Facilitation
30%
LMS Administration & Maintenance
30%
Training Coordination & Operations
20%
Instructional Design Support & Program Improvement
20%
Total
100%
Job Requirements:
  • Bachelor's degree in Instructional Design, Human Resources, Organizational Development, related field, or equivalent experience
  • 2-3 years of experience in a training coordinator, training specialist, or L&D role
  • Experience facilitating and creating learning opportunities for diverse audiences in a contact center or corporate environment
  • Hands-on experience managing the day-to-day operations of a Learning Management System
  • Familiarity with AI-powered tools and technologies
  • Experience with e-learning authoring tools (e.g., Camtasia, Captivate, Vyond) preferred
  • Strong organizational skills with the ability to manage multiple priorities and deadlines
  • Strong written and verbal communication skills; must have strong presentation/delivery skills
  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams)
  • Ability to work effectively both independently and as part of a team
  • Ability to travel up to 15%

Essential Functions:
Essential Job Function
% of Time on Function
Training Delivery & Facilitation
30%
LMS Administration & Maintenance
30%
Training Coordination & Operations
20%
Instructional Design Support & Program Improvement
20%
Total
100%
Job Requirements:
  • Bachelor's degree in Instructional Design, Human Resources, Organizational Development, related field, or equivalent experience
  • 2-3 years of experience in a training coordinator, training specialist, or L&D role
  • Experience facilitating and creating learning opportunities for diverse audiences in a contact center or corporate environment
  • Hands-on experience managing the day-to-day operations of a Learning Management System
  • Familiarity with AI-powered tools and technologies
  • Experience with e-learning authoring tools (e.g., Camtasia, Captivate, Vyond) preferred
  • Strong organizational skills with the ability to manage multiple priorities and deadlines
  • Strong written and verbal communication skills; must have strong presentation/delivery skills
  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams)
  • Ability to work effectively both independently and as part of a team
  • Ability to travel up to 15%

Salary Range (Chattanooga, TN): $60,000 to $70,000
Annual Bonus Potential: 5%
#LI-ONSITE
#HUSA
Minimum Physical Requirements:
The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.
This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
HomeServe USA is an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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