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Learning Development In Hospitality Jobs in Brockton, MA

Vrtx

Learning & Development Associate Director

Boston, MA · Hybrid

$150K - $225K/yr

Develop and lead an end-to-end employee learning plan rooted in research and best practice that ... Drive development of engaging and interactive learning materials to support learning programs

Hasbro

Learning & Development Business Partner

Boston, MA · On-site

$118K - $177K/yr

At Hasbro, we're investing in leaders who can inspire teams, make bold decisions, and create cultures of feedback and accountability. As our Learning & Development Business Partner, you will play a ...

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Learning Development In Hospitality information

See Brockton, MA salary details

$51.2K

$100.1K

$135.1K

How much do learning development in hospitality jobs pay per year?

As of Jul 26, 2026, the average yearly pay for learning development in hospitality in Brockton, MA is $100,129.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,900.00 and $116,000.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What job categories do people searching Learning Development In Hospitality jobs in Brockton, MA look for? The top searched job categories for Learning Development In Hospitality jobs in Brockton, MA are:
What cities near Brockton, MA are hiring for Learning Development In Hospitality jobs? Cities near Brockton, MA with the most Learning Development In Hospitality job openings:
Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Brockton, MA as of July 2026, with employment types broken down into 1% Internship, 79% Full Time, 10% Part Time, 3% Temporary, and 7% Contract. Highlights an 85% In-person, 9% Hybrid, and 6% Remote job distribution, with an average salary of $100,129 per year, or $48.1 per hour.
Learning & Development Manager

Learning & Development Manager

ClearView Healthcare Partners

Boston, MA • On-site

$130K/yr

Full-time

Posted 3 days ago

Job description

Company Overview
ClearView Healthcare Partners is a premier life sciences strategy consulting firm headquartered in Boston, with offices in San Francisco, New York City, London, Zurich and Gurgaon. Serving clients in the biopharmaceutical, medical device, and diagnostic spaces, we provide world-class strategic decision-making support across a diverse range of business issues. Our goal is to inform actionable recommendations that allow companies to achieve their business objectives.
Role Overview
We are looking for a dynamic Learning and Development Manager to help shape and deliver training programs that strengthen our consulting capabilities and foster professional growth across the firm. This role is ideal for someone who thrives on collaboration, organization, and continuous improvement.
This role will work closely with the Director of Learning and Development to design, coordinate, and implement training curriculums for each of our practice areas. The Manager will collaborate extensively with practice leaders, subject matter experts, and internal training teams to ensure our programs align with business priorities and deliver measurable impact. Over time, this role will expand to include project management responsibilities for the creation and delivery of additional company-wide training initiatives.
Key Responsibilities
  • Practice Area Curriculum Development: Partner with practice area leaders to develop, organize, and maintain training curriculums tailored to each practice area
  • Coordinate Training Delivery: Coordinate program logistics and ensure smooth execution, including scheduling, materials, facilitators, and participant communications
  • Thought Partner: Collaborate closely with L&D and People Strategy leadership to align learning initiatives with strategic business goals
  • Integration and Onboarding: Lead the integration and onboarding process for new hires, ensuring a smooth transition into the firm
  • Internal Training Team Collaboration: Work closely with internal training teams to align content and delivery approaches across firmwide and practice-specific programs
  • Program Management and Coordination: Manage L&D internal meetings, including setting agendas, tracking attendance, recording minutes, and outlining next steps; oversee and track workstream progress and deadlines, and coordinate scheduling & tracking of key training sessions.
  • Oversight of Internal Initiative: Manage and oversee internal learning and development initiative, managing the workstreams, and providing guidance on execution of development goals.
  • Assess L&D Effectiveness: Collect feedback, measure program effectiveness, and support continuous enhancement of learning offerings, considering new modalities where appropriate
  • People Strategy Leadership Team: Actively participate as a member of the People Strategy Leadership Team, coordinating with various people strategy disciplines to ensure a cohesive and integrated approach to learning and development
  • Other Duties as Assigned: Support the Director of Learning and Development on strategic initiatives that expand the L&D function's reach and impact across the firm

Qualifications
  • 5+ years of proven experience in learning and development, preferably within a consulting or professional services environment
  • Strong content creation and instructional design skills
  • Proven ability to deliver impactful and engaging training sessions, consistently achieving positive ROI and receiving excellent participant feedback
  • Prior experience as a consultant in life sciences strategy consulting is a plus
  • Excellent communication and facilitation abilities
  • Ability to collaborate effectively with senior leadership and cross-functional teams
  • Commitment to fostering an inclusive and diverse workplace
  • Strong organizational and project management skills
  • Proficient in Microsoft Office Suite, especially PowerPoint
  • Ability to work out of our Boston or New York offices at least 40% of the time

The starting salary for this position is $130,000.
In addition to the base salary, you will be eligible for an annual discretionary performance bonus, and a comprehensive benefits package.
What We Value
We recognize that not every candidate will meet every qualification listed. If you're excited about this role and believe you have relevant experience or transferable skills, we encourage you to apply. We value curiosity, a growth mindset, and a commitment to collaboration.
Equal Opportunity Employer
ClearView Healthcare Partners ("CV") is an Equal Opportunity employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

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