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Learning Development In Hospitality Jobs in Oklahoma

Breakfast Attendant

Tulsa, OK

$10.75 - $13/hr

... hospitality team as a Breakfast Attendant, where you will play a vital role in delivering ... offering opportunities for growth and development within the hospitality industry. Key ...

Breakfast Attendant

Tulsa, OK · On-site

$10.75 - $13/hr

... hospitality team as a Breakfast Attendant, where you will play a vital role in delivering ... offering opportunities for growth and development within the hospitality industry. Key ...

Breakfast Attendant

Tulsa, OK · On-site

$10.75 - $13/hr

... hospitality team as a Breakfast Attendant, where you will play a vital role in delivering ... offering opportunities for growth and development within the hospitality industry. Key ...

Breakfast Attendant

Tulsa, OK · On-site

$14 - $14.50/hr

... hospitality team as a Breakfast Attendant, where you will play a vital role in delivering ... offering opportunities for growth and development within the hospitality industry. Key ...

Be Seen First

Obtain learning & development in sales, marketing, business development, leadership, and management Entry Level Sales Representative Qualifications: * 0-3 years experience working with people or in a ...

Be Seen First

Obtain learning & development in sales, marketing, business development, leadership, and management Entry Level Sales Representative Qualifications: * 0-3 years experience working with people or in a ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Oklahoma? For Learning Development In Hospitality jobs in Oklahoma, the most frequently searched job titles are:
What cities in Oklahoma are hiring for Learning Development In Hospitality jobs? Cities in Oklahoma with the most Learning Development In Hospitality job openings:
Infographic showing various Learning Development In Hospitality job openings in Oklahoma as of July 2026, with employment types broken down into 1% Internship, 82% Full Time, 8% Part Time, 2% Temporary, and 7% Contract. Highlights an 90% In-person, 6% Hybrid, and 4% Remote job distribution.

Learning & Development Professional

EXPRESS GLOBAL ENTERPRISES L P

Oklahoma City, OK • On-site

Other

Re-posted 3 days ago


Job description

Step into a dynamic and high-impact role at the corporate office of Express Employment International during a pivotal period of transformation. We are seeking a Learning and Development professional with demonstrated experience in the staffing industry who can translate industry knowledge into powerful training experiences that drive the success of franchise partners nationwide.
In this role, you will lead full-time training delivery in both in-person and virtual environments, conduct comprehensive needs assessments, and design and deliver engaging learning solutions grounded in adult learning principles. Leveraging your staffing industry expertise, you will create programs that address the unique operational, sales, and talent challenges within staffing organizations.
This role places you at the forefront of professional development for business leaders and teams across the franchise network. If you bring hands-on staffing experience, a passion for facilitation, and a commitment to measurable learning outcomes, this is an opportunity to shape capability, strengthen performance, and make a lasting impact across the organization.
This position sits within our Oklahoma City based corporate office, currently with an expectation to be onsite 80% of the time.
RESPONSIBILITIES
Training Delivery
  • In-person and virtual training of classes on topics that include recruiting, interviewing, product knowledge, sales, technology, business management and leadership.
  • Facilitate experiential learning activities to ensure the accomplishment of defined learning objectives
  • Conduct additional training classes for franchisees and staff via webinars and field visits
  • Train at corporate-sponsored events and conferences
  • Conduct individual training and coaching sessions, as needed

Class Content Development
  • Collaborate with other teams/departments to develop training to support the company's strategic sales initiatives
  • Work with subject matter experts to plan, design, and develop content for learning initiatives
  • Develop compelling class content that achieves learning objectives and adheres to adult learning methodologies
  • Design and develop individual, small-group, and large-group experiential learning exercises that enhance learning and application

Transfer of Learning
  • Identifies stages in learning and skill development and recommends appropriate delivery of mentoring, coaching, and/or other training activities to promote continued trainee development
  • Uses a variety of assessment methods before, during and after training to measure training impact to guarantee training effectiveness
  • Coach and generate positive sales results with existing and new franchisees to achieve revenue generating goals and communicate with appropriate developers
  • Travel to field offices to assist with learning as needed

Professional Development
  • Strives to remain current on trends, developments, and changes in the staffing industry and the field of learning and development. This may include attending webinars, conferences, and classes for professional development; and/or monitoring industry releases and publications related to both staffing and training

EDUCATION & EXPERIENCE QUALIFICATIONS
  • Bachelor's degree or equivalent work experience preferred
  • 5+ years of training experience and staffing industry experience required

KNOWLEDGE, SKILLS, OR ABILITIES
  • Proven ability to design and develop class content
  • Experienced with live training in-person and virtually for both small and large groups of learners
  • A passion for helping others achieve new levels of understanding
  • Excellent interpersonal and communication skills
  • Professional appearance and a willingness to work flexible hours
  • Ability to travel occasionally for business purposes, up to approximately seven times per year

Not sure you meet every requirement? Apply anyway!
At Express, we celebrate what makes you, you. We value diverse backgrounds, perspectives, and talents-because we know that's what makes us stronger together. If you're excited about the role, we're excited to hear from you.
Express Employment International supports Express Employment Professionals franchises and related brands. The Express franchise brand is an industry-leading, international staffing company with more than 870 franchise locations in the U.S., Canada, South Africa, Australia, and New Zealand.
Headquartered in Oklahoma City, our corporate team is committed to empowering franchisees by providing world-class support, training, and strategic guidance through a unified global network.
Our mission is to professionally market and provide quality human resource solutions through an international franchising network-benefiting our associates, clients, franchisees, corporate staff, shareholders, and the communities we serve.
Our vision is simple yet powerful: To help as many people as possible find good jobs by helping as many clients as possible find good people.