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Learning Development In Hospitality Jobs in Dover, NH

Novocure

Manager, Learning and Development

Portsmouth, NH · Remote

$75K - $103K/yr

Bachelor's degree or equivalent experience. * 3 + years in biotech, pharmaceutical, medical device, DME, sales, clinical education, marketing or training. * 3 + years of Learning & Development ...

New

LaBelle Winery

Hospitality Manager

Derry, NH · On-site

... development * Keeping all spaces up to LaBelle standard, including how the building looks and is ... Must be efficient in all systems used for proper execution of events. Including Toast, Hive ...

LaBelle Winery

Hospitality Manager

Derry, NH · On-site

... development * Keeping all spaces up to LaBelle standard, including how the building looks and is ... Must be efficient in all systems used for proper execution of events. Including Toast, Hive ...

Moveras, LLC

Training and Development Manager

Salem, NH · On-site

$90K - $110K/yr

Administer and optimize the Learning Management System (LMS), ensuring accurate and compliant ... Oversee technical training programs and certify trainers in each production area. * Plan and ...

Shake Shack

Restaurant Manager

Salem, NH · On-site

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission ... We offer endless learning opportunities and the chance to make a lasting impact on our business ...

Shake Shack

Assistant General Manager

Salem, NH · On-site

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission ... We offer endless learning opportunities and the chance to make a lasting impact on our business ...

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All JobsLearning Development In Hospitality JobsLearning Development In Hospitality Jobs in Dover, NH

Learning Development In Hospitality information

See Dover, NH salary details

$52.1K

$101.8K

$137.3K

How much do learning development in hospitality jobs pay per year?

As of Jul 26, 2026, the average yearly pay for learning development in hospitality in Dover, NH is $101,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,300.00 and $117,900.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What job categories do people searching Learning Development In Hospitality jobs in Dover, NH look for? The top searched job categories for Learning Development In Hospitality jobs in Dover, NH are:
Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Dover, NH as of July 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $101,804 per year, or $48.9 per hour.
Director, Learning & Development

Director, Learning & Development

ConvenientMD

Portsmouth, NH • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

ConvenientMD rating

6.4

Company rating: 6.4 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.
The Opportunity
At ConvenientMD, we're building more than a healthcare organization; we're creating a learning culture that enables exceptional patient care, operational excellence, and career growth. As our Director of Learning & Development, you'll shape the enterprise learning strategy for a rapidly growing, multi-state ambulatory healthcare organization spanning urgent care, primary care, and laboratory services.
In this highly visible leadership role, you'll unify learning across intake, clinical, and provider teams into one cohesive education ecosystem. You'll partner closely with Operations, Medical Leadership, Compliance, and Human Resources to ensure our workforce is equipped with the knowledge, skills, and tools needed to deliver outstanding patient experiences while supporting continued organizational growth.
If you're energized by building scalable learning programs, developing leaders, and driving measurable business outcomes, we'd love to hear from you.
Your Impact
  • Lead Enterprise Learning Strategy
    • Develop and execute a comprehensive learning strategy aligned with organizational growth, operational excellence, workforce planning, and clinical quality.
    • Establish enterprise learning governance, standards, and frameworks while accommodating state and site-specific requirements.
    • Provide strategic oversight of apprenticeship and enterprise education programs to ensure consistency, scalability, and measurable outcomes.
  • Oversee Functional Learning Programs
    • Lead enterprise education across Intake, Clinical Non-Provider, and Provider learning teams.
    • Ensure consistent onboarding, competency validation, readiness standards, and ongoing professional development across all clinical and operational roles.
    • Oversee enterprise preceptor programs while partnering with site leadership on successful execution.
  • Enhance Onboarding & Workforce Readiness
    • Create a unified onboarding experience that accelerates time-to-productivity for new hires.
    • Partner across the organization to scale onboarding for organizational growth, new clinic openings, acquisitions, and hiring surges.
    • Ensure education supports operational workflows, patient experience, and quality outcomes.
  • Develop Leaders
    • Design and oversee leadership development programs for Practice Managers, District Leaders, and Corporate Managers.
    • Build coaching frameworks, manager toolkits, and playbooks that strengthen frontline leadership capabilities.
    • Equip leaders to effectively manage performance, attendance, accountability, and employee development.
  • Ensure Compliance & Quality
    • Partner with Compliance, Legal, HR, and Medical Leadership to maintain required regulatory education and documentation.
    • Oversee education related to HIPAA, OSHA, workplace safety, and state-specific regulatory requirements.
    • Ensure learning documentation supports audits, accreditation, and regulatory inspections.
  • Leverage Learning Technology
    • Own the Learning Management System (LMS) strategy, governance, reporting, and analytics.
    • Evaluate and implement innovative learning technologies that improve engagement and efficiency.
    • Ensure learning content is accessible, role-specific, and designed for distributed clinical teams.
  • Measure & Continuously Improve
    • Establish meaningful learning metrics including time-to-productivity, engagement, retention, competency, and quality outcomes.
    • Use data and feedback to continuously improve learning effectiveness.
    • Anticipate future workforce development needs as the organization grows and evolves.
Who You Are
  • Education & Experience:
    • Bachelor's degree in Human Resources, Organizational Development, Education, Healthcare Administration, or a related field required; Master's degree preferred.
    • 8+ years of progressive Learning & Development experience, including 3+ years leading leaders and managers, with demonstrated success developing enterprise learning strategies and high-performing teams.
  • Strategic and enterprise-minded: Thinks beyond individual training programs to build scalable learning strategies that support organizational growth, operational excellence, and exceptional patient care.
  • Collaborative and influential: Builds strong partnerships across Operations, Medical Leadership, Compliance, and Human Resources, bringing people together to align priorities, drive change, and create a culture of continuous learning.
  • Passionate about developing others: Finds purpose in helping leaders and team members grow by creating engaging learning experiences that build confidence, strengthen performance, and support career development.
  • Data-driven and outcomes-focused: Uses insights, feedback, and performance metrics to continuously improve learning programs, measure success, and ensure education delivers meaningful business impact.
  • Innovative and adaptable: Embraces new ideas and learning technologies to create engaging, accessible, and scalable education that meets the needs of a dynamic, fast-paced healthcare environment.
  • Organized and execution-focused: Balances strategic thinking with operational excellence, ensuring learning programs are consistent, sustainable, and seamlessly integrated into day-to-day workflows.
  • Committed to quality and continuous improvement: Values accountability, consistency, and excellence while fostering a culture of learning that supports compliance, operational performance, and outstanding patient experiences.

Why You'll Love Working With Us
  • Collaborative team environment that encourages professional growth
  • Urgent care services at no cost to our team members and their families
  • Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
  • 401k match after one year of service
  • Access to our primary care (depending on location)
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
  • Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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