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Learning Development In Hospitality Jobs in Dover, NH

LaBelle Winery

Hospitality Manager

Derry, NH · On-site

... development * Keeping all spaces up to LaBelle standard, including how the building looks and is ... Must be efficient in all systems used for proper execution of events. Including Toast, Hive ...

Apply Early

Shake Shack

Restaurant Supervisor

Salem, NH

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission ... We offer endless learning opportunities and the chance to make a lasting impact on our business ...

Shake Shack

Restaurant Manager

Salem, NH · On-site

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission ... We offer endless learning opportunities and the chance to make a lasting impact on our business ...

Shake Shack

Restaurant Manager

Salem, NH · On-site

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission ... We offer endless learning opportunities and the chance to make a lasting impact on our business ...

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All JobsLearning Development In Hospitality JobsLearning Development In Hospitality Jobs in Dover, NH

Learning Development In Hospitality information

See Dover, NH salary details

$52.1K

$101.8K

$137.3K

How much do learning development in hospitality jobs pay per year?

As of Jul 3, 2026, the average yearly pay for learning development in hospitality in Dover, NH is $101,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,300.00 and $117,900.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
Learning Development In Hospitality jobs near you
Hospitality Associate

Hospitality Associate

University System of New Hampshire

Durham, NH • On-site

$17/hr

Part-time

Posted 23 days ago

University System Of New Hampshire rating

8.8

Company rating: 8.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

36th of 544 rated colleges and universities

Job description

USNH Employees should apply within Workday through the Jobs Hub app

The Hospitality Associate performs various tasks related to the production and service of cold food and beverage items according to recipe and ensures positive guest experiences in designated areas while maintaining standards of cleanliness and safety. This is an essential staff position in Hospitality Services and is necessary for food production/service operations through weather or other emergency conditions.

Duties/Responsibilities

  • Present offerings are designated in standard or cycle menus in accordance with standardized recipes.

  • Operate full line of equipment, or POS system, as directed to include listed equipment in description.

  • Maintain cleanliness of kitchen/service equipment.

  • Assist in guest flow, superior guest experience, and ensuring standards of operations.

  • Problem solving with staff to resolve operational issues and maintain professional appearance and demeanor.

  • Participate in the orientation and training of team members, ensuring a positive work environment.

  • Assist and direct student co-workers.

  • Monitor product quality as directed, to include patron counts, presentation, temperature, and sanitization standards.

  • Maintain records of patron count, temperature, food consumed, returned, or discarded as required.

  • Inform management of customer impressions, suggestions, and equipment failure.

  • Comply with state and local health codes.

  • Maintain, report, and correct sub-standard safety and sanitation practices.

  • Responsible for wearing and laundering provided departmental uniform, per Hospitality Handbook.

  • Maintain a level of flexibility to address departmental needs, including changes in work area, operation, or assigned duties within Hospitality Services.

  • Willingness to alter schedule temporarily if needed to support a high level of guest service.

  • Working with co-workers and student employees in a respectful and well-mannered way as required by the UNH Hospitality Handbook.

  • Perform other duties as assigned.

Requirements

Minimum Acceptable Education & Experience:

  • 1 Year Experience.

Required Licenses & Certifications:

  • ServSafe Certified.

Knowledge, Skills & Abilities:

  • Knowledge of food service techniques, sanitation, and safety.

  • Ability to multi-task and self-prioritize.

  • Must be able to wear and use appropriate personal protective equipment, as necessary.

  • Must be able to work a flexible schedule to include nights and weekends.

  • Must be able to physically meet the demands of the position including lifting, bending, twisting, pulling, and pushing loads up to 50lbs.

  • Must have a guest service passion and the ability to work with diverse teams.

Applicant Instructions

Applicants should be prepared to upload the following documents when applying online within the Resume/Cover Letter section of your application:

  • Resume/CV

Compensation Pay Range:

$17.00 hourly

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

Location:

Durham

Salary Grade:

Adjunct Hourly Staff 00

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